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Voip Services Jobs (NOW HIRING)

Field of Talent

VOIP Systems Tech

Terre Haute, IN · On-site

$30 - $38/hr

VOIP troubleshooting, customer service, technical communication, problem-solving, documentation, ticket management, prioritization, ability to work independently in an MSP environment. Preferred ...

Frey Consulting Group

VOIP Systems Tech

Terre Haute, IN · On-site

$50 - $75/hr

VOIP troubleshooting, customer service, technical communication, problem-solving, documentation, ticket management, prioritization, ability to work independently in an MSP environment. Preferred ...

New

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

This includes managing all engineering VoIP projects and configuring and optimizing all VoIP/IP- telephone systems and services, both internally and those integrated with Internet-based services ...

Edgewaterit

Sr. VoIP Engineer

Oak Ridge, TN · On-site

$120 - $160/hr

As a Senior VOIP Engineer, you will be responsible for overseeing all aspects of VoIP, including ... Demonstrated excellent customer service. * Ability to work effectively in a team environment and ...

Collabera

Cisco Support Engineer

Atlanta, GA · On-site

Identify and troubleshoot VoIP service impacting troubles. Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. key: jobs in Atlanta, telecom jobs, wireless jobs, cisco ...

3B Staffing LLC

VOIP Technician

Indianapolis, IN

Job : VOIP Technician Location : Indianapolis, IN Duration : 12 Months We are seeking an ... Perform voice service moves, adds, changes, and disconnects. * Support Cisco Unified Communications ...

Edgewater Federal Solutions, Inc.

Be Seen First

Cisco VoIP Engineer

Oak Ridge, TN · On-site

$155K/yr

As a Senior VOIP Engineer, you will be responsible for overseeing all aspects of VoIP, including ... Demonstrated excellent customer service. * Ability to work effectively in a team environment and ...

3B Staffing LLC

VOIP Technician

Indianapolis, IN

Job : VOIP Technician Location : Indianapolis, IN Duration : 12 Months We are seeking an ... Perform voice service moves, adds, changes, and disconnects. * Support Cisco Unified Communications ...

Plano ISD

VoIP Engineer

Plano, TX · On-site

$285.01/day

Maintain and support SIP trunking services, ensuring reliability, redundancy, and service ... Troubleshoot complex VoIP issues involving SIP signaling, RTP media, codecs, QoS, NAT, and firewall ...

Fiberwave Technologies

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VOIP Technician

Layton, UT · On-site

$15 - $25/hr

VoIP Technician Level: Entry-level to Junior Position Summary The VoIP Technician installs ... Strong troubleshooting mindset and customer-service skills * Clear written and verbal communication

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

Maintain detailed records of service requests, troubleshooting steps, and resolutions for future reference and system improvement. * Collaboration : Work with other internal teams and business ...

All Copy Products

VOIP Technician

Chandler, AZ

$60K - $75K/yr

Maintain detailed records of service requests, troubleshooting steps, and resolutions for future reference and system improvement. * Collaboration : Work with other internal teams and business ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ · On-site

Identify and troubleshoot VoIP service impacting troubles. Qualification: Must Have: Network Services: Application problem solving : 3 Years. Bachelor Degree : Yes BGP and OSPF Routing : 3 Years.

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Voip Services information

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How much do voip services jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for voip services in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What are VoIP services?

VoIP services, or Voice over Internet Protocol services, allow users to make voice calls using an internet connection instead of traditional phone lines. These services convert voice signals into digital data packets that are transmitted over the internet, enabling cost-effective and flexible communication. VoIP can be used on computers, smartphones, or dedicated VoIP phones, and often includes features like voicemail, call forwarding, and video conferencing. Businesses and individuals use VoIP services to reduce communication costs and enhance connectivity worldwide.

What are the key skills and qualifications needed to thrive in VoIP services?

To thrive in VoIP Services, you need a solid understanding of networking fundamentals, telecommunication protocols (like SIP and RTP), and experience with VoIP platforms, often supported by relevant technical certifications such as CCNA or CompTIA Network+. Familiarity with VoIP hardware, PBX systems, troubleshooting tools, and network monitoring software is typically required. Excellent problem-solving, communication, and customer service skills help professionals address technical issues and explain solutions to non-technical users. These skills are essential to ensure reliable, high-quality voice communications and maintain seamless operations for clients or organizations.

What are some typical challenges faced by professionals working in VoIP services, and how can they be addressed?

Professionals in VoIP services often encounter challenges related to network reliability, call quality, and security concerns. Ensuring consistent call quality requires close monitoring of network performance and quickly addressing issues like latency or packet loss. Security is also a major focus, as VoIP systems can be targeted by cyber threats such as phishing or denial-of-service attacks, so staying updated on best practices and using strong encryption is essential. Collaboration with IT, network engineers, and customer support teams is common to troubleshoot problems and deploy solutions effectively.

What is the difference between Voip Services vs Network Engineers?

AspectVoip ServicesNetwork Engineers
CredentialsCertifications like CCNA, CCNP, VoIP-specific trainingCertifications like CCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, IT service providers, call centersIT departments, telecom companies, network infrastructure firms
Industry UsageTelecom, customer service, unified communicationsNetworking, infrastructure, system design
Job FocusImplementing and managing VoIP systemsDesigning, maintaining, and troubleshooting networks

While Voip Services specialists focus on deploying and managing voice over IP solutions, Network Engineers design and maintain the broader network infrastructure that supports these services. Both roles require networking certifications and often work within the same industry environments, but their core responsibilities differ in scope and focus.

What does a Voip Services technician do?

A VoIP Services technician installs, maintains, and troubleshoots Voice over Internet Protocol systems used for digital phone communication. They configure hardware and software, ensure network quality, and resolve technical issues to ensure reliable voice service. Knowledge of networking, protocols, and relevant certifications are often required for this role.
More about Voip Services jobs

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Cities with the most Voip Services job openings:

What states have the most Voip Services jobs?

States with the most job openings for Voip Services jobs include:

What job categories do people searching Voip Services jobs look for?

The top searched job categories for Voip Services jobs are:

Voip Services jobs near you
Infographic showing various Voip Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.

VOIP Systems Tech

Field of Talent

Terre Haute, IN • On-site

$30 - $38/hr

Full-time

Posted 9 days ago

Job description

Job Title: VOIP Systems Tech

Location: Terre Haute, IN

Required Technical: VOIP, Unified Communications, SIP, RTP, TCP/IP, DNS, DHCP, VLANs, QoS, routing, switching, SIP trunking, carrier provisioning, VOIP troubleshooting, Teams Phone, ticketing.

Required Skills: VOIP troubleshooting, customer service, technical communication, problem-solving, documentation, ticket management, prioritization, ability to work independently in an MSP environment.

Preferred Technical: RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools, and carrier/ISP coordination.

Preferred Certifications: CCNP, CompTIA VoIP Certification.

Employer Value Prop: Support a variety of VOIP environments while working directly with clients, carriers, vendors, and engineering teams. We encourage every employee to focus each day on making a positive impact on themselves, their teammates, our customers, and the communities we serve. Our culture is centered on accountability, customer service, collaboration, and continuous improvement.


As the VOIP Systems Tech, you'll support, troubleshoot, and maintain VOIP & Unified Communications systems for multiple managed services clients. Provide remote and onsite support, resolve voice and network issues, assist with deployments & migrations, and help ensure reliable services for clients.


Why This Opportunity Stands Out

  • Work with VOIP, UC, SIP, networking, and cloud technologies.
  • Support multiple client environments and solve a wide range of technical issues.
  • Gain hands-on experience with leading VOIP platforms and telecom systems.
  • Participate in VOIP deployments, migrations, and client onboarding projects.
  • Work directly with clients, carriers, vendors, and engineering teams.
  • Build experience that can lead to advanced VOIP, network, or infrastructure roles.


What You'll Do

  • Provide Tier I and Tier II support for hosted, cloud, and on-premise VOIP environments.
  • Troubleshoot call quality issues including latency, jitter, packet loss, and one-way audio.
  • Configure VOIP platforms, SIP, PBX systems, Teams Phone, call queues, and auto attendants.
  • Manage client requests through the MSP ticketing system and meet established SLAs.
  • Perform moves, adds, changes, and deletions for client phone systems.
  • Assist with VOIP deployments, upgrades, migrations, and onboarding projects.
  • Coordinate with carriers, ISPs, vendors, and network engineers to resolve service issues.
  • Monitor alerts, identify service-impacting problems, and educate clients on system features.
  • Document troubleshooting, configurations, network diagrams, and client environments.
  • Participate in an on-call rotation as needed.


What Makes You Successful: You're a customer-focused technical problem solver who enjoys troubleshooting VOIP & network issues. You can communicate tech concepts clearly, stay organized across multiple client environments, and take ownership of issues from initial ticket through resolution.


What You'll Bring

  • 2-5 years of experience supporting VOIP or Unified Communications systems.
  • Associate degree in IT, Telecommunications, Networking, or related field/experience.
  • MSP, telecommunications provider, or customer-facing technical support experience preferred.
  • Knowledge of SIP, RTP, TCP/IP, DNS, DHCP, VLANs, QoS, routing, and switching.
  • VOIP experience with Teams Phone, RingCentral, Zoom Phone, 8x8, Mitel, Cisco, or Avaya.
  • Familiarity with network troubleshooting tools and packet analysis.
  • Experience with PSA/ticketing systems such as ConnectWise, Autotask, HaloPSA, or similar.
  • Strong troubleshooting, communication, documentation, and customer service skills.
  • Ability to manage multiple clients and priorities in a fast-paced MSP environment.


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