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Voice Manager Jobs in Virginia (NOW HIRING)

Have worked on Cisco Unified communication products like Cisco Unified Communication Manager, IPCC ... Maintain and update voice network diagrams and vendor information for voice network devices * Have ...

... to manage and influence individuals to obtain maximum results Highly effective communicator (written & verbal) Certification level of a CCNP Voice at a minimum, CCIE Voice Desire. Additional ...

Voice Technician

Arlington, VA · On-site

$75K - $125K/yr

Configure and manage voice protocols such as SIP, H.323, and MGCP, ensuring compatibility and interoperability with existing systems. * Implement Quality of Service (QoS) policies to prioritize voice ...

... management support for secure systems • Assist with system upgrades, patching, and configuration • Support new site voice system standups • Support call center technology deployments, user ...

... Manage PKI/certificate requirements across Cisco UC components. • Perform system upgrades ... Voice and Unified Communications. • Partner with network engineering and telecom teams on ...

Configure and manage voice protocols such as SIP, H.323, and MGCP, ensuring compatibility and interoperability with existing systems. * Implement Quality of Service (QoS) policies to prioritize voice ...

Network Voice Engineer

Richmond, VA · On-site

$70K - $100K/yr

Manage and maintain call control platforms (e.g., Cisco CUCM, Cisco Webex Calling, Microsoft Teams Voice) * Configure and support voice gateways, SBCs, SIP trunks, and PSTN connectivity * Monitor ...

New

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Manage PKI/certificate requirements across Cisco UC components. * Perform system upgrades, patching ...

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Manage PKI/certificate requirements across Cisco UC components. * Perform system upgrades, patching ...

Our joint ventures provide environmental restoration and operations management at a dozen U.S ... Position Overview: We're seeking a Network Voice Engineer to join BWXT's forward‑thinking ...

Network Voice Engineer

Lynchburg, VA · On-site

$65K - $103K/yr

Our joint ventures provide environmental restoration and operations management at a dozen U.S ... Position Overview: We're seeking a Network Voice Engineer to join BWXT's forward-thinking ...

Showing results 21-40

Voice Manager information

How does a voice manager typically collaborate with cross-functional teams to ensure consistent brand messaging across all voice channels?

A Voice Manager works closely with marketing, customer service, and IT departments to unify brand messaging across all voice platforms, such as phone systems, virtual assistants, and IVR solutions. This role often involves participating in strategy meetings, reviewing scripts, and providing guidance on tone and language to maintain consistency. Regular feedback sessions and cross-training help ensure all teams are aligned on voice strategy, making collaboration a key aspect of the position.

What is the difference between Voice Manager vs Voice Engineer?

AspectVoice ManagerVoice Engineer
CredentialsTypically requires project management and leadership skills, certifications like CCNP Voice or CCIE VoiceRequires technical certifications such as CCNP Voice, CCIE Voice, or Cisco certifications
Work EnvironmentOversees voice communication projects, manages teams, coordinates with clientsFocuses on designing, implementing, and troubleshooting voice communication systems
Industry UsageCommonly found in organizations managing large VoIP and unified communications systemsFound in technical roles within telecom, IT, and networking companies

The main difference is that a Voice Manager oversees voice communication projects and teams, focusing on management and coordination, while a Voice Engineer handles the technical design, deployment, and troubleshooting of voice systems. Both roles require similar certifications, but their responsibilities and focus areas differ significantly.

What are the key skills and qualifications needed to thrive as a voice manager?

To thrive as a Voice Manager, you need expertise in telecommunication systems, voice networking, and project management, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications such as Cisco CCNA Voice or Microsoft Teams Voice are typically required. Strong leadership, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure reliable voice infrastructure, efficient team coordination, and minimal service disruptions for organizational communication needs.

What is a voice manager?

A Voice Manager oversees the implementation, maintenance, and optimization of an organization's voice communication systems, such as telephony, VoIP, and unified communications platforms. They are responsible for ensuring reliable and efficient voice services, troubleshooting technical issues, and managing vendor relationships. Voice Managers may also develop policies, handle budgeting for telecom services, and collaborate with IT and other departments to support business communication needs.
What are the most commonly searched types of Voice jobs in Virginia? The most popular types of Voice jobs in Virginia are:
What are popular job titles related to Voice Manager jobs in Virginia? For Voice Manager jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Voice Manager jobs? Cities in Virginia with the most Voice Manager job openings:
Infographic showing various Voice Manager job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Full-time

Re-posted 20 days ago


Job description

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment.

Competitive Range Solutions requires the expertise of a talented and experienced Voice Technician to assist in the direction and management of the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team.

The Voice Technician is a key member of the Telecommunications and Voice Services team and is responsible for installing, maintaining, and troubleshooting voice communication systems within the organization. This role focuses on ensuring optimal performance and reliability of voice services, adhering to DoD STIG and engineering standards. The Voice Technician must have a solid foundation in telecommunications principles, specifically voice communications, and be committed to maintaining high-security standards and operational efficiency.

Roles and Responsibilities:

  • Install, configure, and maintain voice communications systems, including VoIP and traditional telephony systems, ensuring compliance with DoD STIGs and relevant engineering standards.
  • Perform regular maintenance checks and troubleshoot voice communications systems to resolve issues promptly, minimizing downtime and ensuring continuous service availability.
  • Assist in the documentation and baseline configuration of voice communication assets, ensuring accurate representation and reporting within the DoD-provided system.
  • Provide technical support to users experiencing issues with voice services, working closely with IT support teams and external vendors as needed. Collaborate with network infrastructure teams to ensure seamless integration and operation of voice and data systems.
  • Assist in preparing reports related to voice system installations, maintenance, compliance, and performance.

Qualifications/Experience:

  • Active TS/SCI Clearance
  • Configure, maintain, troubleshoot, and fix issues of the data network and telephony system (ISDN, VoIP, VoSIP, Teleconferencing, Devices, etc.) and associated technologies in conformity with DoD processes and standards.
  • Solid customer service and support skills in a high-visibility environment.
  • The candidate must have fundamental knowledge of the Transmission Control Protocol (TCP)/IP protocol suite and be well-versed in the MAC and IP addresses.
  • Problem analysis and problem-solving.
  • Attention to detail and accuracy.
  • Outstanding mathematics and IT abilities.
  • Proficient in preparing detailed cost estimate reports.
  • Proficient in relevant software tools, including MS Office.

Education/Certifications:

  • Bachelor's Degree in a related technical discipline or the equivalent combination of education, technical training, or work experience (required)
  • One or more of the following active network certifications or related Telephony certifications from Avaya, Nortel, AT&T, etc. (required)
Employment Type: FULL_TIME