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Voice Engineer Manager Jobs in Texas (NOW HIRING)

Brivo, Inc.

Site Reliability Engineer

Austin, TX · On-site

$130 - $180/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Austin Reporting To: SRE Manager Description Are you an SRE ready to grow your impact at the world ... At Brivo, your voice is heard, your talent is respected, and your contributions have a global ...

Gravitate Energy LLC

Engineering Manager

Dallas, TX

You're a credible technical voice your team respects, and you're learning how to use that credibility to multiply the team's output rather than carry it alone. This is an Engineering Manager role.

Gravitate Energy LLC

Engineering Manager

Dallas, TX · On-site

You're a credible technical voice your team respects, and you're learning how to use that credibility to multiply the team's output rather than carry it alone. This is an Engineering Manager role.

Gravitate Energy LLC

Engineering Manager

Dallas, TX · On-site

You're a credible technical voice your team respects, and you're learning how to use that credibility to multiply the team's output rather than carry it alone. This is an Engineering Manager role.

Locke Solutions

Engineering Manager

Houston, TX

The final word on engineering decisions across all sites and a key voice in shaping the company's strategic direction. This role goes beyond managing a team: it owns the technical roadmap for the ...

company256

Engineering Manager

Houston, TX · On-site

The final word on engineering decisions across all sites and a key voice in shaping the company's strategic direction. This role goes beyond managing a team: it owns the technical roadmap for the ...

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Voice Engineer Manager information

How does a voice engineer manager balance technical leadership with team management responsibilities?

A Voice Engineer Manager typically divides their time between overseeing complex voice infrastructure projects and guiding a team of engineers. This role requires staying current with the latest telecommunication technologies while also mentoring team members, setting priorities, and handling resource allocation. Managers often collaborate with other IT leaders, participate in strategic planning, and ensure that solutions align with business objectives. Regular team meetings, performance reviews, and project milestone tracking are standard parts of the weekly routine.

What does a voice engineer manager do?

A Voice Engineer Manager oversees teams responsible for designing, implementing, and maintaining an organization's voice communication systems, such as VoIP and telephony. They ensure the reliability and security of voice networks, manage projects, and coordinate with other departments to meet business communication needs. Additionally, they may handle vendor relationships, budget planning, and the adoption of new technologies to improve communication infrastructure.

What is the difference between Voice Engineer Manager vs Voice Engineer?

AspectVoice Engineer ManagerVoice Engineer
ResponsibilitiesOversees voice communication projects, manages teams, and develops strategiesDesigns, implements, and maintains voice communication systems
Required SkillsLeadership, project management, advanced voice system knowledgeTechnical expertise in voice systems, troubleshooting, and configuration
CertificationsCCNA, CCNP, or equivalent; leadership certificationsCCNA Voice, CCNP Collaboration, or similar
Work EnvironmentManagement, coordination, and strategic planningTechnical hands-on work, system setup, and maintenance

The main difference between a Voice Engineer Manager and a Voice Engineer is that the manager oversees projects and teams, focusing on strategy and leadership, while the Voice Engineer handles technical system design and implementation. Both roles require similar certifications and technical skills, but the manager's role emphasizes management and coordination.

What are the key skills and qualifications needed to thrive as a voice engineer manager, and why are they important?

To thrive as a Voice Engineer Manager, you need a strong background in telecommunications, VoIP systems, and network engineering, typically supported by a degree in computer science or a related field and relevant management experience. Experience with platforms like Cisco Unified Communications Manager, SIP protocols, and certifications such as CCNP Collaboration are highly valued. Exceptional leadership, problem-solving abilities, and clear communication skills help manage teams and projects effectively. These skills are essential to ensure reliable voice infrastructures, lead technical teams, and deliver seamless communication solutions for organizations.

What are the most commonly searched types of Voice Engineer jobs in Texas?

The most popular types of Voice Engineer jobs in Texas are:

What are popular job titles related to Voice Engineer Manager jobs in Texas?

For Voice Engineer Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Voice Engineer Manager jobs in Texas look for?

The top searched job categories for Voice Engineer Manager jobs in Texas are:

Voice Engineer Manager jobs near you
Infographic showing various Voice Engineer Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Telecom Engineer

Oldcastle BuildingEnvelope

Dallas, TX • On-site

Other

PTO

Posted 7 days ago

Oldcastle BuildingEnvelope rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

352nd of 539 rated manufacturers

Job description

Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
Position Summary
The Telecom Engineer reports to the Director of Network Architecture and Engineering and is responsible for the leadership, administration, support, modernization, and operational management of enterprise voice, unified communications, contact center, and telecommunications services across Oldcastle BuildingEnvelope.
This role operates within a provider-led delivery model while providing technical leadership, project oversight, and operational management of telecom services. The Telecom Engineer serves as the primary escalation point for telecom service providers, carriers, and technology partners, leading initiatives that improve service reliability, operational efficiency, user experience, and business continuity.
The position is responsible for managing enterprise voice services, UCaaS and CCaaS platforms, SIP communications, carrier services, telecom modernization projects, and the migration of legacy voice platforms to cloud-based communication solutions, including 8x8. The Telecom Engineer partners closely with business and IT stakeholders to ensure telecommunications services remain secure, scalable, cost-effective, and aligned with organizational objectives.
Key Responsibilities
Telecom Strategy, Projects & Transformation
  • Lead enterprise telecom initiatives including cloud voice migrations, carrier transitions, contact center deployments, and site telecommunications projects.
  • Develop and manage project plans, timelines, budgets, resources, risk mitigation strategies, and stakeholder communications.
  • Coordinate efforts between vendors, carriers, managed service providers, business leaders, and IT teams.
  • Track project milestones, dependencies, risks, and operational readiness.
  • Deliver executive-level project updates and recommendations.
  • Drive modernization initiatives that improve reliability, scalability, user experience, and operational efficiency.
Voice Platform Migration & Modernization
  • Lead migration efforts from legacy PBX systems to cloud-based communication platforms.
  • Manage migrations from Mitel, ShoreTel, and other voice platforms to OBE's cloud telecommunications platform and 8x8.
  • Oversee number porting, dial plan migrations, cutover activities, testing, user acceptance, and deployment.
  • Create migration runbooks, rollback plans, user communication strategies, and transition support plans.
  • Ensure seamless adoption of new technologies with minimal business disruption.
Unified Communications & Contact Center Management
  • Administer, support, and optimize:
    • 8x8
    • Microsoft Teams Voice
    • Mitel/ShoreTel
    • SIP-based Unified Communications platforms
    • Cloud Contact Center (CCaaS) solutions
  • Configure and support:
    • Auto Attendants
    • Call Queues
    • Hunt Groups
    • Dial Plans
    • DID Services
    • Emergency Calling Services
    • Contact Center Workflows
  • Partner with business leaders to enhance communication capabilities and customer experience.
Voice Engineering & Telecom Infrastructure
  • Provide technical leadership for enterprise SIP-based voice services.
  • Design, implement, and troubleshoot:
    • SIP Trunking
    • RTP/SRTP Communications
    • TLS Encryption
    • Call Routing Policies
    • Voice Survivability Solutions
  • Collaborate with carriers and service providers to resolve complex telecom issues.
  • Maintain expertise in VoIP technologies, voice architecture, and carrier interconnectivity.
  • Design and optimize QoS policies for voice, video, and real-time communications.
  • Analyze voice quality metrics including latency, jitter, packet loss, and MOS scores.
  • Partner with Network Engineering teams to ensure traffic prioritization across LAN, WAN, SD-WAN, VPN, and internet environments.
  • Lead root cause analysis for recurring telecom and voice quality issues.
Telecom Operations & Service Delivery
  • Oversee daily telecom operations, including incident management, service requests, MACD activities, and approved changes.
  • Support telecom services across corporate offices, manufacturing facilities, and distribution centers.
  • Participate in escalation support for business-critical voice and contact center services.
  • Ensure compliance with ITSM, change management, and governance standards.
  • Monitor service availability, performance, and operational health.
Carrier & Vendor Management
  • Manage relationships with telecom carriers, vendors, and managed service providers.
  • Coordinate circuit installations, upgrades, service orders, disconnects, and escalations.
  • Oversee lifecycle management of telecom circuits across all locations.
  • Evaluate vendor performance and drive accountability for service delivery.
  • Support telecom cost optimization, redundancy planning, and carrier rationalization initiatives.
Security, Compliance & Business Continuity
  • Ensure telecom solutions align with enterprise security and compliance requirements.
  • Partner with Cybersecurity teams to maintain secure SIP connectivity, authentication, encryption, and vendor access controls.
  • Support disaster recovery and business continuity planning for telecommunications services.
  • Maintain appropriate monitoring, logging, visibility, and audit controls.
Documentation & Continuous Improvement
  • Maintain telecom architecture diagrams, SIP call flows, operational procedures, runbooks, and standards documentation.
  • Document cloud telecom platforms, contact center solutions, and carrier services.
  • Drive continuous improvement initiatives through root cause analysis and corrective actions.
  • Develop operational metrics and performance reporting for leadership.
Required Qualifications
Experience
  • 8+ years of experience in enterprise telecommunications, unified communications, contact centers, or voice engineering.
  • 3+ years of leadership experience managing telecom personnel, vendors, contractors, or managed service providers.
  • Experience supporting multi-site manufacturing or distributed enterprise environments.
  • Proven experience leading telecom modernization and voice migration projects.
Technical Expertise
Hands-on experience with:
  • 8x8
  • Microsoft Teams Voice
  • Phone Number Porting
  • Mitel/ShoreTel
  • SIP-based Voice Solutions

Strong understanding of:
  • SIP
  • RTP/SRTP
  • Session Border Controllers (SBCs)
  • Voice Codecs
  • QoS Design & Troubleshooting
  • Call Routing Architecture
  • Contact Center Technologies
Core Competencies
  • Strong project and program management skills.
  • Vendor and carrier management expertise.
  • Excellent communication and stakeholder management skills.
  • Strong troubleshooting and analytical abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Leadership mindset with a focus on operational excellence and continuous improvement.
Success in the First 12 Months
  • Successfully migrate legacy voice platforms to OBE's cloud-based telecommunications environment.
  • Improve telecom and contact center service reliability and performance.
  • Reduce recurring telecom and carrier-related incidents.
  • Enhance voice quality through proactive SIP and QoS optimization.
  • Strengthen telecom operations, documentation, and support processes.
  • Develop high-performing vendor and service provider relationships.
  • Deliver measurable improvements in customer experience, service performance, and telecom operational efficiency.

What OBE Offers You
  • Benefits that benefit you - industry competitive benefits at the lowest cost to the employee
  • Work-life balance - PTO and holidays, including floating holidays you can choose
  • Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses
  • Training - We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

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