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Visitor Service Assistant Jobs (NOW HIRING)

Mass Audubon

Visitor Services Representative I

Lenox, MA · On-site

$19 - $21/hr

Answer phone calls/monitor voice mails and provide information, guidance and direction * Assist ... Customer Service/Visitor Service experience * Formal training or other experience in either the ...

Forest Service

Visitor Information Specialist

Bishop, CA · On-site +1

$61K - $80K/yr

This position is responsible for the daily operation of a Visitor Services Center including a ... Specialized experience is defined as meeting two or more of the following: * Assist in conveying ...

LAUKOA

Visitor Assistant

New London, CT · On-site

$14.25 - $16.50/hr

They observe, report, assist, and direct visitors through established procedures; they do not ... One or more years in tourism, hospitality, retail, museums, visitor services, or another customer ...

Laukoa

Visitor Assistant

New London, CT

$14.25 - $16.50/hr

They observe, report, assist, and direct visitors through established procedures; they do not ... One or more years in tourism, hospitality, retail, museums, visitor services, or another customer ...

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Visitor Service Assistant information

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$12

$16

$37

How much do visitor service assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for visitor service assistant in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What is the difference between Visitor Service Assistant vs Tour Guide?

AspectVisitor Service AssistantTour Guide
CredentialsCustomer service skills, sometimes basic trainingKnowledge of tour topics, sometimes certifications or licenses
Work EnvironmentVisitor centers, museums, attractionsOn-site or on-location at sites, outdoor or indoor
Employer & IndustryMuseums, parks, cultural sitesTour companies, historical sites, museums
Search & Comparison IntentCustomer assistance, visitor infoGuided tours, educational experiences

Visitor Service Assistants primarily focus on assisting visitors, providing information, and ensuring a positive experience within a facility. Tour Guides, on the other hand, lead groups, provide detailed commentary, and educate visitors about specific sites or topics. While both roles involve interaction with visitors and require good communication skills, the main difference lies in the scope of responsibilities and the nature of engagement.

What does a visitor service assistant do?

A visitor service assistant greets and assists visitors, providing information about the facility, exhibits, or services. They may handle ticketing, answer questions, ensure safety, and maintain a welcoming environment, often using communication and customer service skills.

What is a visitor service assistant?

A visitor service assistant is a staff member responsible for welcoming and assisting visitors at a facility such as a museum, park, or event venue. Their duties often include providing information, answering questions, and ensuring a positive experience for guests, typically requiring good communication skills and customer service experience.

What cities are hiring for Visitor Service Assistant jobs?

Cities with the most Visitor Service Assistant job openings:

What are the most commonly searched types of Visitor Service jobs?

The most popular types of Visitor Service jobs are:

What states have the most Visitor Service Assistant jobs?

States with the most job openings for Visitor Service Assistant jobs include:

What are popular job titles related to Visitor Service Assistant jobs?

For Visitor Service Assistant jobs, the most frequently searched job titles are:

Visitor Service Assistant jobs near you
Infographic showing various Visitor Service Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

Visitor Services Assistant

Wisdom, MT • On-site

National Experienced Workforce Solutions
Recruiting and Staffing Services • 11 - 50 employees
Learn more about National Experienced Workforce Solutionsexternal

$25/hr

Full-time

Posted 8 days ago

Job description

Visitor Services AssistantID:NPSNEPE-005-004Location:WisdomProgram:NPS
Wage/Hr:$25.00Hours/Week:10Minimum Age:55

For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized in connecting experienced workers (ages 55+) with full-time and part-time job opportunities that support the critical missions of Federal Agencies across the United States.

NEW Solutions connects experienced workers (ages 55+) with the National Park Service (NPS). These experienced professionals provide administrative expertise, facilities management, natural and cultural resource planning, and a broad array of other professional skills that support the National Park Service through the Experienced Services Program (ESP).

Positions listed here do not guarantee employment for any definite period. Enrollment in the Experienced Worker Programs administered by NEW Solutions is temporary. The enrollment relationship between NEW Solutions and the Enrollee is an ?at-will? relationship. This means that an Enrollee is free to terminate enrollment at any time during the enrollment period, and NEW Solutions and the Agency have the right to terminate the relationship with the Enrollee.

PLEASE NOTE: An ?Enrollee? is not a federal employee, nor an employee of NEW Solutions. An ?Enrollee? is a participant in a grant program established through a Cooperative Agreement funded by the agency and administered by NEW Solutions.

This opportunity applies to applicants legally eligible to work in the United States.

Located on a sacred site of the Nez Perce Flight of 1877, Big Hole National Battlefield offers powerful opportunities to share untold stories and connect visitors to the emotional and cultural significance of this land.

Qualifications:

BA/BS Degree in History, Parks and Rec, Education, other similar fields with minimum additional experience of 5 year(s) in interpretation and visitor services

  • Experience required with Windows, MS Word, MS PowerPoint
Duties:

Enrollee will support the Big Hole National Battlefield interpretation and visitor services program by greeting park visitors, staffing the park visitor center, giving interpretive presentations, leading interpretive walks through park grounds, roving critical visitor areas, and other general support to the staff and visiting public.

  • Greeting and orienting visitors   50%
  • Giving public presentations and guided walking tours   20%
  • Interacting informally with visitors and answering questions about the park and general area   20%
  • Patrolling and roving various locations in the park   10%

Other:
  • Physical requirements: Work will primarily be in the park visitor center. May be exposed to outdoor elements when providing walking tours or driving to park sites. Most walking will be along either hardened or maintained trail surfaces. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.