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Visitor Service Assistant Jobs in California (NOW HIRING)

Visitor Information Specialist

Bishop, CA ยท On-site +1

$61K - $80K/yr

This position is responsible for the daily operation of a Visitor Services Center including a ... Specialized experience is defined as meeting two or more of the following: * Assist in conveying ...

Visitor Services Associate

Claremont, CA ยท On-site

$23.35 - $25.95/hr

Facilitate ongoing visitor engagement with the Gallery and Scripps College collections. * Assist ... One year of experience working in visitor experience, customer service, or a related field is ...

Facilitate ongoing visitor engagement with the Gallery and Scripps College collections. * Assist ... One year of experience working in visitor experience, customer service, or a related field is ...

Visitor Services Monitor - Part Time

Vallejo, CA ยท On-site

$18.75 - $19.50/hr

As a Special Service District, GVRD operates as a separate government agency from the City of ... necessary; assist user groups; provide emergency assistance as needed. * As Kiosk Operator ...

Service Assistant

Albany, CA ยท On-site

$17.50 - $23.50/hr

Service Assistant The Service Assistant works with service department to provide exceptional ... Receiving inbound calls and greeting visitors in a friendly, interested, and helpful manner ensures ...

Service Assistant The Service Assistant works with service department to provide exceptional ... Receiving inbound calls and greeting visitors in a friendly, interested, and helpful manner ensures ...

Service Assistant

Soquel, CA ยท On-site

$16 - $21.50/hr

Service Assistant Customer Service Victory Automotive Group is family owned and operated since 1997 ... Receiving inbound calls and greeting visitors in a friendly, interested, and helpful manner ensures ...

Service Assistant Customer Service Victory Automotive Group is family owned and operated since 1997 ... Receiving inbound calls and greeting visitors in a friendly, interested, and helpful manner ensures ...

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Visitor Service Assistant information

What is the difference between Visitor Service Assistant vs Tour Guide?

AspectVisitor Service AssistantTour Guide
CredentialsCustomer service skills, sometimes basic trainingKnowledge of tour topics, sometimes certifications or licenses
Work EnvironmentVisitor centers, museums, attractionsOn-site or on-location at sites, outdoor or indoor
Employer & IndustryMuseums, parks, cultural sitesTour companies, historical sites, museums
Search & Comparison IntentCustomer assistance, visitor infoGuided tours, educational experiences

Visitor Service Assistants primarily focus on assisting visitors, providing information, and ensuring a positive experience within a facility. Tour Guides, on the other hand, lead groups, provide detailed commentary, and educate visitors about specific sites or topics. While both roles involve interaction with visitors and require good communication skills, the main difference lies in the scope of responsibilities and the nature of engagement.

What does a visitor service assistant do?

A visitor service assistant greets and assists visitors, providing information about the facility, exhibits, or services. They may handle ticketing, answer questions, ensure safety, and maintain a welcoming environment, often using communication and customer service skills.

What is a visitor service assistant?

A visitor service assistant is a staff member responsible for welcoming and assisting visitors at a facility such as a museum, park, or event venue. Their duties often include providing information, answering questions, and ensuring a positive experience for guests, typically requiring good communication skills and customer service experience.

What cities in California are hiring for Visitor Service Assistant jobs?

Cities in California with the most Visitor Service Assistant job openings:

Infographic showing various Visitor Service Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Ticket Booth/Visitor Center Services

San Francisco, CA โ€ข On-site

San Francisco Maritime National Park Association
Museums and Historical Sitesย โ€ขย 11 - 50 employees

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 hours ago


Job description

The San Francisco Maritime National Park Association, a non-profit organization dedicated to maritime preservation and education, seeks a part-time Visitor Service Assistant for our World War II Visitor's Center and Ticket booth located at Pier 45 at the end of Taylor Street in the heart of Fishermen’s Wharf. 

Responsibilities include, but not limited to:

·      Opening and closing the ticket booth or Visitor's Center to the public.

·      Providing prompt and polite customer service to visitors.

·      Learning the history of the World War II vessels on display at Pier 45.

·      Operating Point of Sale system.

·      Organizing and maintaining service desk materials.

·      Handling cash and credit transactions.

·      Responsible for completing end of shift transaction report.

·      Conduct basic maintenance of the museum space such as sweeping floors, washing windows, dusting artifacts and panels.

·      Supporting special events held inside the museum space.

·      Any other duties assigned by the Lead Deckhand or CEO.