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Visitor Service Assistant Jobs (NOW HIRING)

The Chickasaw Nation

Visitor Service Assistant

Sulphur, OK · On-site

$12.25 - $14.25/hr

We are currently looking for a Full Time Visitor Service Assistant to join our Event Operations Visitor Service team located at the Chickasaw Cultural Center working . Summary: Responsible for ...

Hampton University

Visitor Service Manager

Hampton, VA · On-site

$31K/yr

May be called upon to assist with Gallery maintenance coordinate assigned programs and events ... Experience working in retail, visitor services and in Museum installation and preparatory work.

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How much do visitor service assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for visitor service assistant in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What is the difference between Visitor Service Assistant vs Tour Guide?

AspectVisitor Service AssistantTour Guide
CredentialsCustomer service skills, sometimes basic trainingKnowledge of tour topics, sometimes certifications or licenses
Work EnvironmentVisitor centers, museums, attractionsOn-site or on-location at sites, outdoor or indoor
Employer & IndustryMuseums, parks, cultural sitesTour companies, historical sites, museums
Search & Comparison IntentCustomer assistance, visitor infoGuided tours, educational experiences

Visitor Service Assistants primarily focus on assisting visitors, providing information, and ensuring a positive experience within a facility. Tour Guides, on the other hand, lead groups, provide detailed commentary, and educate visitors about specific sites or topics. While both roles involve interaction with visitors and require good communication skills, the main difference lies in the scope of responsibilities and the nature of engagement.

What does a visitor service assistant do?

A visitor service assistant greets and assists visitors, providing information about the facility, exhibits, or services. They may handle ticketing, answer questions, ensure safety, and maintain a welcoming environment, often using communication and customer service skills.

What is a visitor service assistant?

A visitor service assistant is a staff member responsible for welcoming and assisting visitors at a facility such as a museum, park, or event venue. Their duties often include providing information, answering questions, and ensuring a positive experience for guests, typically requiring good communication skills and customer service experience.

What cities are hiring for Visitor Service Assistant jobs?

Cities with the most Visitor Service Assistant job openings:

What are the most commonly searched types of Visitor Service jobs?

The most popular types of Visitor Service jobs are:

What states have the most Visitor Service Assistant jobs?

States with the most job openings for Visitor Service Assistant jobs include:

What are popular job titles related to Visitor Service Assistant jobs?

For Visitor Service Assistant jobs, the most frequently searched job titles are:

Visitor Service Assistant jobs near you
Infographic showing various Visitor Service Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

Visitor Service Assistant

Sulphur, OK • On-site

The Chickasaw Nation
Public Administration • 5 - 10K employees
Learn more about The Chickasaw Nationexternal

$12.25 - $14.25/hr

Full-time

Re-posted 18 days ago

Key responsibilities

  • Provide accurate information to patrons and tour groups about Chickasaw culture and history.

  • Conduct cultural demonstrations, produce talking points, and develop custom itineraries for tours.

  • Guide and assist patrons and tour groups during visits, including performing cultural crafts and supporting special events.

Chickasaw Nation rating

7.9

Company rating: 7.9 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

418th of 858 rated public administrative organizations

Job description

We are currently looking for a Full Time Visitor Service Assistant to join our Event Operations Visitor Service team located at the Chickasaw Cultural Center working .
Summary:
Responsible for providing accurate information to patrons and tour groups of the Chickasaw Cultural Center. Assist in Cultural demonstrations, projects and special events
Responsibilities:
* Conducts research and produces talking points regarding cultural demonstrations and presentations regarding Chickasaw history and culture. Documents must include works cited/reference page
* Familiarize patrons and tour groups with the Chickasaw culture and traditions
* Provides tours and guidance to various size of groups
* Develop custom itineraries for specific tours daily
* Produce cultural crafts, arts, and other items as needed
* Performs all other duties as assigned
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Good driving record and be insurable by the Chickasaw Nation
* Operate standard and automatic vehicles
* Honesty, truthfulness, reliability, accountability
* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
* Understand Native American culture and tribal programs
* Knowledge and understanding of First American populations
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
* Basic Computer skills
Experience:
Essential:
* 1 year directly related experience
Education:
Nonessential:
* Bachelors Other
Credentials:
Essential:
* Pass general background check
* Standard Driver's License
Working Conditions:
Nonessential:
* Pass pre-employment drug test
* Mix of office/non-office settings
* Walking up to 75% of shift
* Standing up to 75% of shift

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