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Visitor Service Assistant Jobs in Missouri (NOW HIRING)

City Winery

Service Assistant

Saint Louis, MO · On-site

$14.50 - $19.50/hr

Position Summary Service Assistants are responsible for providing a clean and pleasant dining ... visit ● Ability to navigate venue conditions, including tight spaces, dark room and loud ...

City Winery St. Louis

Service Assistant

Saint Louis, MO · On-site

$13.50 - $18/hr

The Service Assistant directly supports serversand/or bartenders during service, performing any ... Winery visit Ability to navigate venue conditions, including tight spaces, darkroom and loud ...

Walsworth

Customer Service Assistant (61112)

Marceline, MO · On-site

$13.50 - $18.75/hr

Customer Service Assistant Marceline - Marceline, MO 64658 As a Customer Service Assistant, you ... 's during customer visits, press okays and time away from the office. * Learn all necessary ...

Walsworth

Customer Service Assistant (61112)

Marceline, MO

$13.50 - $18.75/hr

As a Customer Service Assistant, you will ensure that all jobs are expedited through production in ... 's during customer visits, press okays and time away from the office. * Learn all necessary ...

Walsworth

Customer Service Assistant (61112)

Marceline, MO · On-site

$13.50 - $18.75/hr

As a Customer Service Assistant, you will ensure that all jobs are expedited through production in ... 's during customer visits, press okays and time away from the office. * Learn all necessary ...

City of Charlotte

$25 - $31.42/hr

... visitors alike. Here you will find a safe, family-oriented city where people work together to help ... assist department in resolving outages or individual service interruptions. Resolve customer ...

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Visitor Service Assistant information

What is the difference between Visitor Service Assistant vs Tour Guide?

AspectVisitor Service AssistantTour Guide
CredentialsCustomer service skills, sometimes basic trainingKnowledge of tour topics, sometimes certifications or licenses
Work EnvironmentVisitor centers, museums, attractionsOn-site or on-location at sites, outdoor or indoor
Employer & IndustryMuseums, parks, cultural sitesTour companies, historical sites, museums
Search & Comparison IntentCustomer assistance, visitor infoGuided tours, educational experiences

Visitor Service Assistants primarily focus on assisting visitors, providing information, and ensuring a positive experience within a facility. Tour Guides, on the other hand, lead groups, provide detailed commentary, and educate visitors about specific sites or topics. While both roles involve interaction with visitors and require good communication skills, the main difference lies in the scope of responsibilities and the nature of engagement.

What does a visitor service assistant do?

A visitor service assistant greets and assists visitors, providing information about the facility, exhibits, or services. They may handle ticketing, answer questions, ensure safety, and maintain a welcoming environment, often using communication and customer service skills.

What is a visitor service assistant?

A visitor service assistant is a staff member responsible for welcoming and assisting visitors at a facility such as a museum, park, or event venue. Their duties often include providing information, answering questions, and ensuring a positive experience for guests, typically requiring good communication skills and customer service experience.
Visitor Service Assistant jobs near you
Infographic showing various Visitor Service Assistant job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Visitor Services Attendant

Saint Louis, MO • On-site

Missouri Botanical Garden
See more jobs at Missouri Botanical Gardenexternal

$15.50/hr

Part-time

Retirement, PTO

Re-posted yesterday

Job description

This is a Part-time position. Must have the ability to work evenings, weekends and holidays.
Why You'll Love This Position:
During your work, you will welcome, admit, and direct guests while ensuring the start of a positive visitor experience. Sell admission tickets and handle cash and credit card transactions in an accurate and professional manner. Provide information to visitors either in person or on the phone regarding Garden sites, attractions, special events, classes, and other information that the visitor may require. Provide first-level resolution to customer issues. Promote the mission of Missouri Botanical Garden. Paid training will be provided to ensure you are ready and prepared to enjoy the visitors of The Missouri Botanical Garden.
What You'll Do (Highlights):
  • Process ticket purchases using a Point of Sale (POS) ticketing system or web order entries
  • Issue, void, or transfer balance to MBG gift cards.
  • Provide Garden information to all visitors.
  • Respond to incoming guest inquiries via phone and email.
  • Responsible for driving and alternately narrating tram tours.
  • Authorize and perform ticket refunds and exchanges.
  • Investigate and troubleshoot online, onsite, and telephone ticketing issues.

What you Need For Success
  • Must possess and maintain a valid driver's license.
  • Must have the ability to pass a background screening and motor vehicle report (MVR) to meet minimum insurance underwriting criteria.
  • Experience working with the public is beneficial.
  • Ability to communicate with the public by phone and in-person.
  • Ability to multitask in what can be a fast-paced environment at times.
  • Ability to lift 30-60 pounds.
  • Ability and willingness to work in varying temperatures and all-weather conditions outdoors and indoors.
  • Ability to work days, evenings, weekends, and holidays.

Perks
On-Demand Pay | Garden membership | Competitive compensation | PTO | Retirement Plan
The above statements describe the job's essential responsibilities and requirements. The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.

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