ZipRecruiter

Log In

1

Visitor Service Associate Jobs (NOW HIRING)

Holocaust Museum Houston

The Visitor Services Associate serves as a key representative of Holocaust Museum Houston and plays ... Provide professional, courteous, and knowledgeable customer service to Museum visitors and guests

New

next page

Showing results 1-20

All JobsGovernment JobsParks And Recreation JobsVisitor Services Specialist JobsVisitor Service Associate Jobs

Visitor Service Associate information

See salary details

$9

$21

$42

How much do visitor service associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for visitor service associate in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Visitor Service Associate vs Guest Services Representative?

AspectVisitor Service AssociateGuest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseums, galleries, cultural sitesHotels, resorts, entertainment venues
Employer & IndustryNonprofit, cultural, tourismHospitality, travel, tourism
Common Search IntentVisitor assistance, museum info, ticketingGuest check-in, concierge, customer service

Both roles focus on providing excellent customer service in visitor-facing settings. While a Visitor Service Associate typically works in museums or cultural sites, a Guest Services Representative is more common in hospitality environments like hotels. Both positions require strong communication skills and customer service experience, but their work environments and specific duties differ based on industry context.

What is the role of a visitor service associate?

A visitor service associate is responsible for welcoming and assisting visitors, providing information about the facility or exhibits, and ensuring a positive experience. They often handle ticketing, answer questions, and maintain safety and order in the visitor area, requiring good communication and customer service skills.

What cities are hiring for Visitor Service Associate jobs?

Cities with the most Visitor Service Associate job openings:

What are the most commonly searched types of Visitor Service jobs?

The most popular types of Visitor Service jobs are:

Who are the top companies hiring for Visitor Service Associate jobs?

The top employers for Visitor Service Associate jobs are:

What states have the most Visitor Service Associate jobs?

States with the most job openings for Visitor Service Associate jobs include:

What are popular job titles related to Visitor Service Associate jobs?

For Visitor Service Associate jobs, the most frequently searched job titles are:

Visitor Service Associate jobs near you
Infographic showing various Visitor Service Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,960 per year, or $21.1 per hour.

Visitor Service Associate

Toledo, OH • On-site

Imagination Station
See more jobs at Imagination Stationexternal

Full-time

Re-posted 5 days ago

Job description

IMAGINATION STATION
Visitor Service Associate
Approximately 20-25 Hours/Week
Description: The Visitor Services Associate serves as a frontline ambassador for Imagination Station Toledo, creating welcoming, engaging, and memorable experiences for every guest who walks through our doors. This role is central to fulfilling our mission of inspiring curiosity and a lifelong love of science through hands-on discovery. Associates work across multiple visitor-facing areas including the Visitor Services desk and the Science2Go retail shop - and play a vital role in making science accessible and exciting for people of all ages and backgrounds.
Responsibilities:
  • Greet and welcome all visitors with enthusiasm and a guest-first mindset
  • Respond to visitor questions and needs with accuracy, warmth, and patience
  • Process admissions transactions accurately using the point-of-sale (POS) system, including cash handling, credit card processing, and membership verification
  • Sell and promote memberships, communicating the value and benefits to prospective members
  • Maintain accurate records and follow cash-handling procedures in compliance with organizational policies
  • Assist with opening and closing procedures as assigned
  • Maintain gift shop appearance, including restocking, merchandising, and inventory organization
  • Process retail transactions accurately and support loss prevention practices
  • Communicate effectively with team members, volunteers, and supervisors to ensure smooth daily operations
  • Follow all safety protocols and respond appropriately in emergency situations
  • Support an inclusive environment by demonstrating sensitivity to visitors of all abilities, backgrounds, and identities

Requirements:
  • High school diploma or GED equivalent
  • Strong interpersonal and communication skills with the ability to connect with people of all ages
  • Comfort working in a fast-paced, high-energy, public-facing environment
  • Reliable, punctual, and detail-oriented
  • Ability to work weekends, holidays, and occasional evenings as required
  • Experience in customer service, hospitality, retail, or informal education settings
  • Basic cash handling and POS experience

Physical Demands:
  • Must be able to stand for long periods of time typically up to 6 hours
  • Must be able to lift up to 30 pounds
  • Must be able to kneel or bend over as required for stocking inventory

Imagination Station's mission is to serve our community by providing informal science education and fun in order to spark a passion for the sciences by combining interactive exhibits and educational programming.
All applicants must apply on-line at imaginationstationtoledo.org and submit a detail resume outlining job history and experience.

Apply