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Visitor Service Associate Jobs in Wheaton, IL (NOW HIRING)

FAMILY SERVICE ASSOCIATE

Chicago, IL ยท On-site

$40K - $50K/yr

Family Service Associate Company: Chicago Youth Centers (CYC) Website: chicagoyouthcenters.org ... Record and maintain case records, including documentation of home visits, parent conferences, and ...

FAMILY SERVICE ASSOCIATE

Chicago, IL ยท On-site

$40K - $50K/yr

Family Service Associate Company: Chicago Youth Centers (CYC) Website: chicagoyouthcenters.org ... Record and maintain case records, including documentation of home visits, parent conferences, and ...

Customer Service Associate

Chicago, IL ยท On-site

$17.05 - $22.46/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $17.05 to $22.46 depending on job ... You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit ...

Customer Service Associate

Chicago, IL ยท On-site

$17.05 - $22.46/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $17.05 to $22.46 depending on job ... You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit ...

Customer Service Associate

Chicago, IL ยท On-site

$17.05 - $22.46/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $17.05 to $22.46 depending on job ... You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit ...

Customer Service Associate

Chicago, IL ยท On-site

$17.05 - $22.46/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $17.05 to $22.46 depending on job ... You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit ...

Service Associate Lead

Berwyn, IL ยท On-site

$15.40 - $19.28/hr

... and visitors of all ages and developmental levels. * Performs daily and discharge cleaning of ... The Lead Service Associate demonstrates behavior consistent with the operating principles of Loyola ...

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Visitor Service Associate information

See Wheaton, IL salary details

$9

$20

$41

How much do visitor service associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for visitor service associate in Wheaton, IL is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.00 per hour, depending on experience, location, and employer.

What is the difference between Visitor Service Associate vs Guest Services Representative?

AspectVisitor Service AssociateGuest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseums, galleries, cultural sitesHotels, resorts, entertainment venues
Employer & IndustryNonprofit, cultural, tourismHospitality, travel, tourism
Common Search IntentVisitor assistance, museum info, ticketingGuest check-in, concierge, customer service

Both roles focus on providing excellent customer service in visitor-facing settings. While a Visitor Service Associate typically works in museums or cultural sites, a Guest Services Representative is more common in hospitality environments like hotels. Both positions require strong communication skills and customer service experience, but their work environments and specific duties differ based on industry context.

What is the role of a visitor service associate?

A visitor service associate is responsible for welcoming and assisting visitors, providing information about the facility or exhibits, and ensuring a positive experience. They often handle ticketing, answer questions, and maintain safety and order in the visitor area, requiring good communication and customer service skills.

What cities near Wheaton, IL are hiring for Visitor Service Associate jobs?

Cities near Wheaton, IL with the most Visitor Service Associate job openings:

FAMILY SERVICE ASSOCIATE

Chicago, IL โ€ข On-site

CHICAGO YOUTH CENTERS
Non-Profitsย โ€ขย 51 - 200 employees

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago


Key responsibilities

  • Promote and recruit eligible children for the Early Childhood Program

  • Interview parents to determine eligibility and assist with procuring medical and dental records

  • Provide casework services, counseling, and coordinate referral and disability services for families


Job description

Description:

Do you want a career that impacts the community? Do you have a desire to work somewhere that changes children’s lives?

Join Chicago Youth Centers as we serve over 3,000 children and families each year!


Title: Family Service Associate

Company: Chicago Youth Centers (CYC)

Website: chicagoyouthcenters.org

Compensation: $40,000 - $50,000 per year; commensurate with education, credentials & experience

Classification: Full Time; Exempt

Reports to: Childcare Director

Supervisor Responsibilities: No

Location: CYC Centro Nuestro Center at 3222 W. Division St in Chicago, IL 

Schedule: 8:30a - 5:00p; Monday - Friday; schedule varies depending on program needs


Purpose: The Family Service Associate provides casework services, counseling, and referral resources to families of children enrolled in the child development program to help families set goals and create Individualized Education Plans. Complete family partnerships. Work closely with nutritionist and nurse consultant to ensure individual needs are being addressed.


Responsibilities:

  • Promote and recruit eligible children for the Early Childhood Program
  • Prepare printed material and perform door-to-door canvassing activities under the supervision of the Childcare Director
  • Interview parents to determine eligibility for the program
  • Assist parents with procuring required dental and medical records for children enrolled in the program, and analyze medical records to determine special needs and requirements for each child
  • Follow-up with the parent to ensure that medical and dental work required for children is provided
  • Provide casework services for parents; evaluate needs; counsel and arrange for required referral services
  • Coordinate disability services for children with special needs
  • Record and maintain case records, including documentation of home visits, parent conferences, and daily attendance
  • Counsel parents on children’s social-emotional and health care needs and make home visits to provide social welfare services for parents as indicated through problems and recommended action plans
  • Develop and publish a community resource list, community needs assessment, and share new resources with parents when available
  • Develop and submit social service, disability, and parent involvement reports as scheduled

Willing to embrace and demonstrate CYC’s Mantras:

  • ATTITUDE MATTERS - Positivity begins with me. My attitude has the power to influence my environment and inspire those around me. I aim to be enthusiastic, optimistic, and kind—even when things get hard.
  • CARE FOR REAL - I will take every opportunity to show that I truly care. I commit to serving children and families, my co-workers, and my community. I will think, care, and act in a respectful manner to uplift and support others.
  • OWN IT - I will never say, “That’s not my job.” When I see something that needs to be done, I will assign myself and do it. I will make a commitment to carry out my job responsibilities and assignments with consistency, dependability, and respect.
  • PUSH FORWARD - I will be determined and progressive in thought and action. I will press on when problems arise and find innovative ways to solve issues. I will continuously learn and be open to the ideas of others.
Requirements:

Qualifications:

  • Bachelors’ Degree required in Social Work, Human Services, or related field
  • 3-5 years of related experience in social work, case management, family, and community work required.
  • Must have a solid knowledge base related to providing services to low-income families and how to locate and access appropriate services for families
  • Must be willing to conduct home visits
  • Strong communication skills (verbal and written)
  • Computer skills (Microsoft Office Suite Word, Excel and Outlook)
  • Ability to work with a diverse group of people
  • Must speak the primary language of children/families served
  • Candidate must have reliable personal transportation and minimum vehicle insurance coverage; must be able to pass DMV background check and provide pre-employment medical screening for TB, MMR & T-dap.
  • Bilingual language abilities are required (English/Spanish).


Benefits: Medical, Dental, Vision, Life, Disability, 403B, AFLAC (Critical Illness, Hospital Indemnity, Accident Insurances), Pet Insurance


Chicago Youth Centers is proud to be an equal opportunity employer and drug-free workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Chicago Youth Centers will provide reasonable accommodations for qualified individuals with disabilities.


***This job description is not intended to represent a complete list of all duties and responsibilities. There may be unplanned activities and other duties assigned.***