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Visitor Service Associate Jobs in Tennessee (NOW HIRING)

Southwestern Companies

Client Service Associate

Nashville, TN · On-site

$14 - $19.25/hr

The Client Service Associate is responsible for supporting our client service team by handling ... Able to be flexible and calm during high visitor traffic * Ability to work on multiple projects ...

Popstroke

Guest Service Associate

Antioch, TN · On-site

$14.25 - $17.25/hr

The Guest Service Associate is one of the most visible and important members of our venue team--bringing the energy, personality, and hospitality that turns a visit to PopStroke into an experience ...

Cabela's

Customer Service Assoicate

Chattanooga, TN · On-site

$13.25 - $18.25/hr

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Checks in all Vendor representatives, completing the necessary visitor log information and ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Service Associate Nashville, TN Position Title: Guest Services Associate Department: Guest ... Guest Relations Provide zoo visitors with the highest quality of customer service at all times ...

Popstroke

Guest Service Associate

Antioch, TN · On-site

$14 - $17/hr

The Guest Service Associate is one of the most visible and important members of our venue team-bringing the energy, personality, and hospitality that turns a visit to PopStroke into an experience ...

Bass Pro Shops

Customer Service Assoicate

Chattanooga, TN · On-site

$13.25 - $18.25/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Checks in all Vendor representatives, completing the necessary visitor log information and ...

Bass Pro Shops

Customer Service Assoicate

Chattanooga, TN · On-site

$13.25 - $18.25/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Checks in all Vendor representatives, completing the necessary visitor log information and ...

Carrier

Customer Service Associate

Lewisburg, TN · On-site

$53K - $106K/yr

For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. We are seeking a customer-focused, detail-oriented, and solution-driven Customer Service Associate to ...

Carrier

Customer Service Associate

Lewisburg, TN · On-site

$53K - $106K/yr

For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. We are seeking a customer-focused, detail-oriented, and solution-driven Customer Service Associate to ...

Carrier

Customer Service Associate

Lewisburg, TN · On-site

$53K - $106K/yr

For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. We are seeking a customer-focused, detail-oriented, and solution-driven Customer Service Associate to ...

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All JobsVisitor Service Associate JobsVisitor Service Associate Jobs in Tennessee

Visitor Service Associate information

See Tennessee salary details

$8

$19

$38

How much do visitor service associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for visitor service associate in Tennessee is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Visitor Service Associate vs Guest Services Representative?

AspectVisitor Service AssociateGuest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseums, galleries, cultural sitesHotels, resorts, entertainment venues
Employer & IndustryNonprofit, cultural, tourismHospitality, travel, tourism
Common Search IntentVisitor assistance, museum info, ticketingGuest check-in, concierge, customer service

Both roles focus on providing excellent customer service in visitor-facing settings. While a Visitor Service Associate typically works in museums or cultural sites, a Guest Services Representative is more common in hospitality environments like hotels. Both positions require strong communication skills and customer service experience, but their work environments and specific duties differ based on industry context.

What is the role of a visitor service associate?

A visitor service associate is responsible for welcoming and assisting visitors, providing information about the facility or exhibits, and ensuring a positive experience. They often handle ticketing, answer questions, and maintain safety and order in the visitor area, requiring good communication and customer service skills.
Visitor Service Associate jobs near you
Infographic showing various Visitor Service Associate job openings in Tennessee as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,899 per year, or $19.2 per hour.

Visitor Services Associate (Part-Time)

Chattanooga, TN • On-site

Tennessee Aquarium
Museums and Historical Sites • 201 - 500 employees
Learn more about Tennessee Aquariumexternal

$16/hr

Part-time

Posted 21 days ago

Job description

The Tennessee Aquarium, rated the best aquarium in America for overall guest satisfaction, attracts over 750,000 visitors each year. As a Guest Services Associate, you will provide an excellent level of customer care by anticipating and meeting the needs of all our visitors.  

Key Responsibilities

  1. Connects with visitors from various backgrounds to ensure a positive, high level of customer service throughout their visit.
  2. Addresses complaints and provides prompt service recovery in a calm and professional manner.
  3. Regularly rotates between each designated post throughout the River Journey and Ocean Journey buildings; maintains a working knowledge of each area to adequately assist and educate visitors and ensure efficient operations.
  4. Ensures the smooth flow of visitors throughout the Aquarium buildings by directing visitors, alleviating crowds, monitoring elevators and escalators, etc.
  5. Monitors and ensures the safety of our animals and visitors at each touch tank by squeegeeing, clearly communicating the rules, and quickly responding to incidents
  6. Communicates professionally via a two-way radio.
  7. Addresses large groups of visitors of varying ages and backgrounds with confidence and professionalism while using a microphone.
  8. Upholds all safety protocols in a professional manner; provides assistance during emergency situations, monitors both buildings and the plaza area, and reports any safety concerns to the appropriate individual(s) in a timely manner.

Key Requirements

  • Exceptional customer service and recovery skills
  • Ability to perform job duties under pressure
  • Positive attitude with visitors and co-workers at all times
  • Ability to address large groups of people at one time
  • Ability to work well in a team
  • Ability to remain in a stationary position for extended periods of time; frequent moving between and within the buildings and transporting various objects
  • Ability to alternate between cold, hot, and/or wet conditions
  • Ability to perform frequent and/or repetitive physical activities

Part-time, hourly ($16/hour); holidays, weekends, and evening shifts are required.

 

To apply, submit an online application and resume through the Aquarium’s career site at https://recruiting2.ultipro.com/TEN1003TNAQ/JobBoard/12ee8ae7-931c-4fa4-a24a-ff683f36b8c3/?q=&o=postedDateDesc

All submissions must be received by September 17, 2026, at 5:00 PM EST.

Apply