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Visitor Service Associate Jobs (NOW HIRING)

Scripps College

Visitor Services Associate

Claremont, CA · On-site

$23.35 - $25.95/hr

Visitor Services Associate PRIMARY PURPOSE/GENERAL DESCRIPTION: The Visitor Services Associate ... One year of experience working in visitor experience, customer service, or a related field is ...

Scripps College

Visitor Services Associate

Claremont, CA · On-site

$23.35 - $25.95/hr

Visitor Services Associate PRIMARY PURPOSE/GENERAL DESCRIPTION: The Visitor Services Associate ... One year of experience working in visitor experience, customer service, or a related field is ...

carnegie

Retail & Visitor Services Associate - Part-Time Reports to: Associate Director, Retail and ... The assistant should also have strong interpersonal, customer service, administrative, and phone ...

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How much do visitor service associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for visitor service associate in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Visitor Service Associate vs Guest Services Representative?

AspectVisitor Service AssociateGuest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseums, galleries, cultural sitesHotels, resorts, entertainment venues
Employer & IndustryNonprofit, cultural, tourismHospitality, travel, tourism
Common Search IntentVisitor assistance, museum info, ticketingGuest check-in, concierge, customer service

Both roles focus on providing excellent customer service in visitor-facing settings. While a Visitor Service Associate typically works in museums or cultural sites, a Guest Services Representative is more common in hospitality environments like hotels. Both positions require strong communication skills and customer service experience, but their work environments and specific duties differ based on industry context.

What is the role of a visitor service associate?

A visitor service associate is responsible for welcoming and assisting visitors, providing information about the facility or exhibits, and ensuring a positive experience. They often handle ticketing, answer questions, and maintain safety and order in the visitor area, requiring good communication and customer service skills.

What cities are hiring for Visitor Service Associate jobs?

Cities with the most Visitor Service Associate job openings:

What are the most commonly searched types of Visitor Service jobs?

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What states have the most Visitor Service Associate jobs?

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For Visitor Service Associate jobs, the most frequently searched job titles are:

Visitor Service Associate jobs near you
Infographic showing various Visitor Service Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,960 per year, or $21.1 per hour.

Visitor Services Associate (Part-time Temporary)

Cleveland, OH • On-site

The Cleveland Museum of Art
Museums and Historical Sites • 201 - 500 employees
Learn more about The Cleveland Museum of Artexternal

$15/hr

Part-time

Re-posted yesterday

Cleveland Museum Of Art rating

6.4

Company rating: 6.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

The Cleveland Museum of Art is seeking to hire part-time, temporary Visitor Service Associates. This position is customer-service oriented, and duties include processing ticket orders and museum memberships in person or by phone through a computerized ticketing system. This role welcomes customers as they enter the building, helps them navigate to their destination throughout the museum, and oversees their experience in exhibition spaces, ensuring visitors have an overall great experience at the CMA.

This is a fast-paced customer-service environment. Excellent communication and interpersonal skills are required. Computer proficiency and ticket-selling experience are desired. Work conditions may require standing for long periods of time. Part-time shifts are approximately 21–28 hours per week.

This position may also require occasional assignments at the Transformer Station, our off-site exhibition gallery, located at 1460 W 29th Street.

Part-time positions are available at $15.00/hour.

Weekends and evenings are required with some flexibility. 

Temporary assistance needed through upcoming special exhibitions: Spectacular Freedom: Andrew Wyeth (September 20, 2026 – January 18, 2027) and 10 Kings of Hell (October 11 – January 3, 2027).

Requirements and Key Competencies

  • High school diploma or equivalent (GED). Previous customer service experience helpful.
  • Possess excellent skills in organization, verbal and interpersonal communication, and customer service. Ability to communicate tactfully with visitors, colleagues, docents, volunteers, and community partners. Must be detail oriented. Computer proficiency and ticket selling experience desired.
  • Ability to adapt to a variety of situations. Be able to solve problems during customer interactions.
  • Ability to receive input and feedback from a variety of sources and handle multiple requests in a fast-paced environment.

Part-time Benefits include:

  • Partner level membership to CMA
    • Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)
    • 50% off admission to select ticketed exhibitions for members' guests
    • Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member
    • Priority registration and discounts for museum art classes for adults and children
    • 20% discount in the museum store
    • 10% discount in the museum restaurant and café
    • Annual subscription to Cleveland Art members magazine
  • Free Garage Parking
  • Your employment relationship with the museum qualifies you for free or discounted admissions to other cultural institutions such as the Natural History Museum, Botanical Gardens, The Cleveland Zoo, etc.

Application Materials: Please submit a cover letter, resume, and contact information for 3 references. 

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