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Virtual Technology Jobs in Ohio (NOW HIRING)

Wing Assistant

General Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

General Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of work ... current technologies, like desktop sharing, cloud services, and VoIP • Experience with word ...

BDO

Azure Virtual Desktop Architect

Akron, OH · On-site

$60.75 - $79.25/hr

As a leading mid-market IT services solution provider, BDO Digital is seeking individuals to join the IT Solutions practice to complement its portfolio of service offerings. The Azure Virtual Desktop ...

AndHealth

Advanced Practice Provider - Rheumatology

Dayton, OH · On-site

$107K - $136K/yr

Demonstrated experience building rapport and managing patient relationships remotely using telehealth/virtual technology. * Proficiency working with EHRs and healthcare databases (e.g. Epic, Cerner ...

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All JobsTechnology JobsVirtual Technology JobsVirtual Technology Jobs in Ohio

Virtual Technology information

See Ohio salary details

$6

$31

$76

How much do virtual technology jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for virtual technology in Ohio is $31.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $29.71 per hour, depending on experience, location, and employer.

What is a virtual technology professional?

A Virtual Technology professional specializes in implementing, managing, and supporting virtualized environments and technologies. This can include virtualization of servers, desktops, networks, and storage using platforms like VMware, Hyper-V, or cloud-based services. They ensure that virtual systems run efficiently, securely, and are scalable to an organization’s needs. These professionals play a key role in reducing hardware requirements, improving disaster recovery, and enabling flexible, remote computing solutions.

What are the key skills and qualifications needed to thrive as a virtual technology professional?

To thrive as a Virtual Technology Specialist, you need expertise in virtualization platforms, networking, cloud computing, and typically a bachelor's degree in computer science or a related field. Familiarity with tools such as VMware, Microsoft Hyper-V, Citrix, and relevant certifications like VMware Certified Professional (VCP) or Microsoft Certified: Azure Administrator Associate are highly valued. Strong problem-solving abilities, communication skills, and adaptability help professionals effectively support clients and collaborate with teams. These skills are crucial for ensuring reliable, scalable, and secure virtual environments that meet organizational needs.

How does a virtual technology professional typically collaborate with cross-functional teams in a remote work environment?

Virtual Technology professionals often work closely with colleagues in IT, project management, and end-user departments, leveraging digital collaboration tools such as video conferencing, project management platforms, and instant messaging. Effective communication and clear documentation are crucial, as team members may be spread across different time zones. Regular virtual meetings and status updates help ensure alignment on project goals and timelines, while cloud-based tools enable real-time collaboration on technical solutions. Building strong digital relationships and being proactive in sharing updates or seeking input are essential for success in these roles.

What is the difference between Virtual Technology vs Virtual Assistant?

AspectVirtual TechnologyVirtual Assistant
Required CredentialsTechnical certifications, IT skillsAdministrative skills, basic tech knowledge
Work EnvironmentRemote, tech-focusedRemote, administrative support
Employer & Industry UsageIT companies, tech firmsBusinesses, entrepreneurs, small companies
Common Search & ComparisonTechnology roles, IT supportAdministrative support, personal assistance

Virtual Technology typically involves technical roles requiring IT skills and certifications, focusing on implementing and managing technology solutions remotely. Virtual Assistants provide administrative support, handling scheduling, emails, and basic tasks for clients. While both work remotely, Virtual Technology roles are more technical, whereas Virtual Assistants focus on administrative functions.

What are the most commonly searched types of Technology jobs in Ohio?

The most popular types of Technology jobs in Ohio are:

What cities in Ohio are hiring for Virtual Technology jobs?

Cities in Ohio with the most Virtual Technology job openings:

Virtual Technology jobs near you
Infographic showing various Virtual Technology job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $65,872 per year, or $31.7 per hour.

Tier 3 Service Desk Professional

Virtual Technologies Group

Maumee, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Job Title: Tier 3 Service Desk Professional 
Company: Virtual Technologies Group (VTG) 
Location: Maumee, OH (Hybrid) 
Reports To: Service Desk Manager 
Position Type: Full-Time
Employee Type: FTE

Company Overview:
Virtual Technologies Group, LLC is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, LLC, we are dedicated to shaping the future of technology and making a positive impact on the world.
The Tier 3 Service Desk Professional oversees the day-to-day execution of the service desk, ensuring tickets are resolved efficiently and escalations are managed appropriately. This role is focused on incident management, SLA compliance, and team performance. 

Core Responsibilities: 

  • Monitor and manage ticket queues to ensure timely resolution. 

  • Handle escalated technical issues and customer complaints. 

  • Enforce SLA targets and drive compliance. 

  • Coordinate with Tier 2/3 engineers and vendors for escalated issues. 

  • Manage scheduling, shift coverage, and technician workload. 

  • Track and improve metrics like FRT, MTTR, Escalation Rate, etc. 

  • Lead operational sync meetings. 

  • Provide performance coaching and incident reviews for techs. 

  • Act as Tier 1/2/3 Support and directly troubleshoot and support customer calls as needed. 

Key KPIs Owned: 

  • SLA Compliance 

  • First Response Time (FRT) 

  • Escalation Rate 

  • Mean Time to Resolution (MTTR) 

  • Ticket Backlog 

Supervisors collaborate on: 

  • Bi-weekly service review reports 

  • Escalation protocols and service improvements 

  • Hiring and performance reviews 

  • Team meetings and morale initiatives 

  • PSA/RMM improvements and workflows 

Why Join Us?
At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry.
Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career.
Benefits Overview:
VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match.
EEO Statement:
VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact Recruit@vtgus.com.
 

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