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Virtual Support Jobs in Silver Spring, MD (NOW HIRING)

Jobtailor

Virtual Construction Engineer

Rockville, MD · On-site

$90 - $120/hr

... for-interpretation support documents, overlay studies, site logistics plans, and 3D/4D ... Applies departmental Virtual Construction standards and QA/QC procedures to ensure model accuracy ...

New

Stratford Davis

Virtual Sales Associate

Baltimore, MD · Remote

$85K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

As a Virtual Sales Associate, you will connect directly with clients, assess their unique goals ... Nurture ongoing client relationships by offering continuous support and regular updates.

New

Enara Health

Virtual Weight Management MD/DO

Bowie, MD · On-site +1

$100 - $135/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Practice autonomy with administrative support * Practice with experienced ABOM certified physicians * Small established and entrepreneurial private practice specializing in evidence-based obesity and ...

Enara Health

Virtual Weight Management MD/DO

Bowie, MD · Remote

$100 - $135/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Practice autonomy with administrative support * Practice with experienced ABOM certified physicians * Small established and entrepreneurial private practice specializing in evidence-based obesity and ...

Accenture

Field Support Lead 6407423

Baltimore, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access. * Troubleshoot ...

New

Mindlance

Desktop Support

Washington, DC · On-site

Virtual meeting support; and configuration and provisioning of standard devices. Required Skills/Abilities: * Excellent verbal and written communication skills * Excellent customer service skills

Toffler Associates

Project Analyst

Springfield, VA · Hybrid

Must reside in and be willing to commute regularly within the Washington, DC metropolitan area; hybrid work environment anticipated, including on-site and virtual support * U.S. citizenship required

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Virtual Support information

See Silver Spring, MD salary details

$14

$26

$46

How much do virtual support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual support in Silver Spring, MD is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.33 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Silver Spring, MD?

The most popular types of Support jobs in Silver Spring, MD are:

What are popular job titles related to Virtual Support jobs in Silver Spring, MD?

For Virtual Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Silver Spring, MD look for?

The top searched job categories for Virtual Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Virtual Support jobs?

Cities near Silver Spring, MD with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,009 per year, or $26.9 per hour.

Senior Manager - Virtual Construction

Jobtailor

Falls Church, VA • On-site

$110 - $170/hr

Other

Posted yesterday

New

Job description

  • Lead multiple Virtual Construction functions, including BIM coordination and clash detection, 4D sequencing and animation, and model-based quality control
  • Integrate virtual construction methodologies into project delivery and turn virtual construction into a competitive advantage
  • Lead Managers and allocate time, people, and budget across concurrent projects
  • Implement department-wide SOPs and BIM Execution Plans
  • Develop federated coordination models and clash resolution strategies across architectural, structural, MEP, and specialty contractor disciplines
  • Produce 4D construction sequencing simulations and logistics animations tied to project schedules
  • Analyze schedules to identify optimization opportunities, constructability risks, and mitigation strategies
  • Establish quality control procedures, conduct model audits, and verify compliance with project requirements
  • Evaluate, recommend, and implement emerging tools, workflows, and industry best practices
  • Manage department workload, staffing plans, project budgets, and resource allocation
  • Mentor and develop Associates, Senior Associates, and Managers
  • Lead stakeholder meetings and communicate with clients, architects, designers, engineers, subcontractors, and HITT project teams
  • Partner with HITT Operations and Preconstruction to align VDC scope with project requirements and pursuit timelines
  • Present virtual construction capabilities in interviews, owner meetings, and industry events
  • Represent HITT through participation in relevant professional organizations
Requirements
  • 8–10 years of dedicated virtual design and construction experience
  • Experience leading and developing others, including managing or mentoring team leads
  • Experience allocating staffing and managing budgets across multiple concurrent projects
  • Proven success implementing virtual construction strategies on complex projects
  • Deep, current working knowledge of BIM tools and VDC processes
  • Working knowledge of Revit, Navisworks, Revizto, Autodesk Forma, Synchro Pro, Adobe Creative Cloud, Bluebeam, and Microsoft Office
  • Proficiency understanding construction documents, shop drawings, and other design communication tools
  • Experience developing and enforcing BIM Execution Plans and department-level standards
  • Excellent written and verbal communication skills for leading external stakeholders through complex coordination decisions
  • Passion for learning and adopting new technology
  • A four-year degree from an accredited university in a relevant field is preferred but not required
  • Additional applicable work experience is acceptable in lieu of a degree
  • Preferred: experience leading managers or team leads
  • Preferred: active membership and leadership in appropriate professional organizations
  • Preferred: experience with advanced AI-driven VDC workflows and automation tools
  • Preferred: programming/scripting skills in Python or Dynamo
  • Preferred: CM Builder (CadMakers) or equivalent experience for 4D scheduling and visualization
  • Preferred: familiarity with reality capture and scan-to-model verification workflows
  • Preferred: experience with NVIDIA Omniverse, Digital Twin development, or similar platforms
  • Preferred: experience supporting large-scale or technically complex projects
Core Competencies

Demonstrates expertise in Virtual Design and Construction (VDC) methodologies, including BIM coordination, clash detection, and 4D sequencing. Proven ability to lead teams, manage project budgets, and implement quality control procedures while fostering collaboration among diverse stakeholders.

Highest-signal resume keywords
  • Virtual Design And Construction (VDC)
  • BIM Coordination
  • 4D Sequencing
  • Budget Management
  • Team Leadership
ATS Optimization KeywordsHard Skills
  • BIM Tools
  • Construction Document Analysis
  • Clash Detection
  • Model-Based Quality Control
  • BIM Execution Plans
  • Optimization Strategies
  • Programming/Scripting Skills
  • 4D Scheduling
  • Reality Capture Workflows
  • Digital Twin Development
Soft Skills
  • Excellent Communication Skills
  • Mentoring And Development
  • Stakeholder Engagement
  • Passion For Learning
Industry Keywords
  • Virtual Construction
  • Clash Resolution Strategies
  • Federated Coordination Models
  • Construction Sequencing Simulations
  • Complex Projects
Tools & Technologies
  • Revit
  • Navisworks
  • Revizto
  • Autodesk Forma
  • Synchro Pro
  • Adobe Creative Cloud
  • Bluebeam
  • Microsoft Office
  • NVIDIA Omniverse
  • CM Builder
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