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Virtual Support Jobs in Silver Spring, MD (NOW HIRING)

Navaide

Marketing Associate

Arlington, VA · Hybrid

$70K - $90K/yr

Lead conference and event planning, including logistics coordination, material preparation, and on-site or virtual support. * Drive internal messaging efforts, such as leadership communications ...

NavAide

Marketing Associate

Arlington, VA · On-site

$70K - $90K/yr

Lead conference and event planning, including logistics coordination, material preparation, and on-site or virtual support. * Drive internal messaging efforts, such as leadership communications ...

NavAide

Marketing Associate

Arlington, VA · On-site

$70K - $90K/yr

Lead conference and event planning, including logistics coordination, material preparation, and on-site or virtual support. * Drive internal messaging efforts, such as leadership communications ...

Enara Health

Virtual Weight Management MD/DO

Bowie, MD · Remote

$100 - $135/hr

Practice autonomy with administrative support * Practice with experienced ABOM certified physicians * Small established and entrepreneurial private practice specializing in evidence-based obesity and ...

Enara Health

Virtual Weight Management MD/DO

Bowie, MD · Remote

$100 - $135/hr

Practice autonomy with administrative support * Practice with experienced ABOM certified physicians * Small established and entrepreneurial private practice specializing in evidence-based obesity and ...

Enara Health

Virtual Weight Management MD/DO

Bowie, MD · On-site +1

$100 - $135/hr

Practice autonomy with administrative support * Practice with experienced ABOM certified physicians * Small established and entrepreneurial private practice specializing in evidence-based obesity and ...

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All JobsSupport JobsVirtual Support JobsVirtual Support Jobs in Silver Spring, MD

Virtual Support information

See Silver Spring, MD salary details

$14

$26

$46

How much do virtual support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for virtual support in Silver Spring, MD is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.33 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Silver Spring, MD?

The most popular types of Support jobs in Silver Spring, MD are:

What are popular job titles related to Virtual Support jobs in Silver Spring, MD?

For Virtual Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Silver Spring, MD look for?

The top searched job categories for Virtual Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Virtual Support jobs?

Cities near Silver Spring, MD with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $56,009 per year, or $26.9 per hour.

Marketing Associate

Arlington, VA • Hybrid

Navaide
Business Management Consulting • 51 - 200 employees
Learn more about Navaideexternal

$70K - $90K/yr

Full-time

Posted 10 days ago

Job description

Marketing Associate

Navaide is seeking a creative and motivated Marketing Associate to join our team. In this role, you will play a key part in supporting the implementation of our brand, developing marketing materials, and enhancing our presence across various channels. In this role, you will lead marketing projects, manage content development, and enhance brand presence across digital and traditional channels. You will be expected to apply critical thinking, strategic execution, and project management skills to deliver high-impact marketing solutions that align with Navaide's mission and values.

Duties & Responsibilities:
  • Develop marketing content such as promotional papers, advertisements, and social media posts.
  • Contribute to the execution of campaigns that align with Navaide's brand strategy and business objectives.
  • Manage social media platforms by scheduling posts, tracking engagement, and refining content strategy.
  • Assist in website content updates and digital branding initiatives.
  • Lead conference and event planning, including logistics coordination, material preparation, and on-site or virtual support.
  • Drive internal messaging efforts, such as leadership communications, employee spotlights, and company-wide updates.
  • Develop and manage internal communications to improve team engagement, transparency, and organizational communication.
  • Create and refine internal templates to align with Navaide's brand guidelines, ensuring professional and cohesive visual communication.
  • Conduct research to identify trends and insights that can inform marketing campaigns.
  • Track and report on the effectiveness of marketing activities, making recommendations for improvement.
  • Own content updates and maintenance for SharePoint, ensuring employees have easy access to announcements, and resources.
  • Manage swag procurement, vendor relationships, inventory, and fulfillment to ensure high-quality branded merchandise for employees, partners, and events, including new hires, company initiatives, and employee recognition programs.
Relevant Skills and Experience:

Bachelor's degree in Marketing, Communications, Business, Graphic Design, or a related field.

  • 3-5 years of experience in marketing, branding, content creation, or internal communications.
  • Strong written and verbal communication skills, with attention to detail and creativity.
  • Proficiency in Microsoft Office (especially Word and PowerPoint) and SharePoint for content management.
  • Experience with social media (e.g., LinkedIn) and website content updates.
  • Familiarity with graphic design tools (e.g., Adobe Creative Suite, Canva).
  • Prior experience in event planning and logistics coordination a plus
  • Ability to analyze marketing performance metrics and provide data-driven recommendations.
  • Strong project management skills, with the ability to juggle multiple tasks and meet deadlines.
  • A collaborative and proactive mindset with the ability to work cross-functionally.
  • Strong experience in both Illustrator and Photoshop.

Hybrid position with 3 days per week in Arlington, VA (preferred) or San Diego, CA.

Employment Type: FULL_TIME
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About NavAide

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

San Diego, CA, US

Year founded

2016

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