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Virtual Support Jobs in Illinois (NOW HIRING)

Yaymaker

Trivia / Games - Virtual Host

Chicago, IL

By becoming a virtual host you can fill that need while sharing your special talent and making an ... Tools, Support and Expertise: The subscription covers the Premium Zoom access and tools to connect ...

Snapsheet

Virtual Auto Appraiser

Chicago, IL · On-site +1

We are looking for analytical reviewers who can research and support a technical position through negotiations and informed decision making. As a Virtual Claims Negotiator at Snapsheet, you are a ...

ITW Avery Weigh-Tronix

Dillon Product Manager

IL · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product demonstrations and virtual support. The Dillon Product Manager will assess and prioritize customer and ...

One Medical

Virtual Primary Care Physician

Chicago, IL

$262K - $278K/yr

Minimum of 25 state licenses and willingness to obtain and maintain additional licenses with the support of our One Medical Credentialing Team Preferred: * Experience with virtual care and/or virtual ...

One Medical

Virtual Primary Care Physician

Chicago, IL · On-site

$262K - $278K/yr

Minimum of 25 state licenses and willingness to obtain and maintain additional licenses with the support of our One Medical Credentialing Team Preferred: * Experience with virtual care and/or virtual ...

Thrivent

Virtual Financial Advisor - Chicago

Chicago, IL · On-site +1

$23.80 - $26.45/hr

Virtual Financial Advisor - Remote Chicago, Illinois Bring your skills to a deeply purposeful ... Supported by Thrivent's commitment to community engagement and a collaborative team environment ...

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Virtual Support information

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Illinois? The most popular types of Support jobs in Illinois are:
What are popular job titles related to Virtual Support jobs in Illinois? For Virtual Support jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Illinois look for? The top searched job categories for Virtual Support jobs in Illinois are:
What cities in Illinois are hiring for Virtual Support jobs? Cities in Illinois with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sales Support Representative (Virtual Sales)

Baxter International, Inc.

Deerfield, IL • On-site, Remote

$48K - $66K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Baxter International rating

7.7

Company rating: 7.7 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

200th of 538 rated manufacturers

Job description

This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your role at Baxter
THIS IS WHERE you build trust to achieve results.
  • As a Sales Support Representative, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of Infusion Therapy products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with clinicians and stakeholders with our Baxter customers.
  • As our primary connection to our Infusion Therapy Customers that rely on our products to save and sustain lives, you are the face and voice of our products and services. You will be responsible for fostering connections between Baxter teams to drive business results. The insights and feedback you share with your team and cross-functional partners inform priorities and ensure customer needs are being met.

Your team
  • You'll report to our dynamic Regional Manager as part of our Infusion Therapies and Platforms business.
  • Baxter offers a great benefits package including Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and Employee Stock Purchase Plan.

What you'll be doing
  • Sales Support to include various activities including but not limited to training, on site customers support, order/supply assistance, coordination of Baxter teams, general support of customer tradeshow as well as Pump Fairs.
  • Assist with customer training needs.
  • Support business presentations, QBRs, and customer/Baxter updates.
  • Support team on marketing and any cross functional field sales support needs specific to Infusion Therapies and Platforms.

What you'll bring
  • Bachelor's degree preferred or 2+ years of experience in field sales/field sales support role in the medical device field.
  • High school diploma or GED required.
  • Strong understanding of common computer software, Word, Excel, PowerPoint, Adobe, Tableau, and SalesForce CRM preferred.
  • Strong presentation skills.
  • Proven success working within large multifaceted teams.

#LI-AJ1
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $48,000 to $66,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
#LI-AJ1
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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