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Virtual Receptionist Jobs in Springfield, OH (NOW HIRING)

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$8

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How much do virtual receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual receptionist in Springfield, OH is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.98 per hour, depending on experience, location, and employer.

What Does a Virtual Receptionist Do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a Virtual Receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What are virtual receptionists?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

More about Virtual Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Springfield, OH? The most popular types of Receptionist jobs in Springfield, OH are:
What are popular job titles related to Virtual Receptionist jobs in Springfield, OH? For Virtual Receptionist jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Virtual Receptionist jobs in Springfield, OH look for? The top searched job categories for Virtual Receptionist jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Virtual Receptionist jobs? Cities near Springfield, OH with the most Virtual Receptionist job openings:
Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Springfield, OH as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 37% Full Time, 45% Part Time, 2% Temporary, and 13% Contract. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $33,379 per year, or $16 per hour.

Receptionist - State Farm Agent Team Member

Eric Evans - State Farm Agent

Moraine, OH

$35K - $50K/yr

Other

Medical, Life, Retirement

Posted 20 days ago

Job description

Receptionist - State Farm Agent Team Member

Eric Evans - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Compensation: $35,000.00 - $50,000.00 per year

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in the heart of Kettering on Stroop Rd.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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