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Virtual Receptionist Jobs in Rome, GA (NOW HIRING)

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Virtual Receptionist information

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$9

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How much do virtual receptionist jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for virtual receptionist in Rome, GA is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
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Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Rome, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,074 per year, or $17.8 per hour.

Front Desk Receptionist

Rome, GA • On-site

Summit Spine and Joint Centers
Outpatient Health Care • 201 - 500 employees
Learn more about Summit Spine and Joint Centersexternal

$15 - $19.25/hr

Other

Re-posted 3 days ago

Job description

Company Overview:
Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.
Job Description Summary:
Under general supervision of a licensed provider, as a Front Desk Receptionist, one must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department.
This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position's primary locations will be for region 9 clinic locations (see below) and is subject to change based on coverage/business needs, and ASC operating hours.
Region 9 Operating Schedule:
Rome (ASC): Tuesday-Friday 8am-5pm
Cartersville: Mondays 8am-5pm
Responsibilities:
Communicating directly with patients and their needs
Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
Checking out Patients: scheduling, referring, verifying prescription based on individual needs
Assisting Patients to vehicle when necessary
Effectively process messages between patients and administration or other medical offices
Report to office manager and/or practice administrator
Skills And Abilities:
Must be willing to travel to other locations
Must be willing to assist in the Ambulatory Surgery Centers
Must be able to lift 45 pounds
Must be responsive and comfortable with seeing and handling blood
Detail-oriented
Willingness to cross-train on all other clinical responsibilities
Education And Experience:
Experience using eClinicalWorks or other EHR system preferred
1-year clinical experience preferred
Bachelor's Degree preferred, or equivalent combination of education, training, and experience

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