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Virtual Receptionist Jobs in Rome, GA (NOW HIRING)

National Vision

Front Desk Receptionist

Rome, GA · On-site

$12.75 - $16.25/hr

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help ...

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Virtual Receptionist information

See Rome, GA salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for virtual receptionist in Rome, GA is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

Is Smith AI a legit job?

Smith.ai offers virtual receptionist positions that are generally considered legitimate, with roles involving client communication, scheduling, and call handling. Applicants should verify the specific job posting and employer details to ensure authenticity and review any requirements such as experience with phone systems or customer service skills.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

What jobs pay $400 an hour?

Jobs that can pay $400 an hour include specialized roles such as experienced virtual receptionists working in high-demand industries, legal or medical virtual assistants, and consultants in fields like finance or technology. These positions typically require advanced skills, certifications, or extensive experience, and often involve freelance or contract work with flexible schedules.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How to become a virtual receptionist?

To become a virtual receptionist, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with phone systems and office software. Some employers may prefer prior customer service experience or familiarity with scheduling tools, and the role often requires a reliable internet connection and a quiet workspace.

What Does a Virtual Receptionist Do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a Virtual Receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What are virtual receptionists?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.
More about Virtual Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Rome, GA? The most popular types of Receptionist jobs in Rome, GA are:
What are popular job titles related to Virtual Receptionist jobs in Rome, GA? For Virtual Receptionist jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Virtual Receptionist jobs in Rome, GA look for? The top searched job categories for Virtual Receptionist jobs in Rome, GA are:
What cities near Rome, GA are hiring for Virtual Receptionist jobs? Cities near Rome, GA with the most Virtual Receptionist job openings:
Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Rome, GA as of June 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $37,074 per year, or $17.8 per hour.
Front Desk Receptionist

Front Desk Receptionist

National Vision

Rome, GA • On-site

$12.75 - $16.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

National Vision rating

6.6

Company rating: 6.6 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

13th of 39 rated optical retailers

Job description

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we're closed!

Job Description

What would you do? - The Specifics

  • Ensures high quality customer service while following all safety protocols.
  • Ensures a smooth flow of customers through the store.
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
  • Processes and understands managed care plans while obtaining document information from the insurance company as needed.
  • Provides customers basic and accurate information.
  • Schedules and confirms appointments, follow-up visits and classes.
  • Files all patient records daily and pulls patient files for the next day's appointments.
  • Checks order status and notifies customers when orders are in or of any delays.
  • Keeps reception area tidy and presentable with all necessary materials.
  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
  • Participates in regularly scheduled mandatory communication meetings. 
Qualifications

 Are you the right fit? - The Suitable Talent

  • Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
  • 0-2 years related experience or training preferred.
  • Experience handling multiple phone lines preferred.
  • Strong customer service skills required
  • Strong organizational skills required

Education:  High School Diploma or equivalent.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. 
Our Benefits Include: 

  • Health & Dental Insurance 
  • 401k Retirement Savings 
  • Flex Spending Account 
  • Generous Paid Time Off & Company Holidays 
  • Parental Leave
  • Employee Eyewear Discount
  • Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment: 

  • Training programs available 
  • Access to educational courses 
  • Emphasis on internal promotions and career advancement

At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

What National Vision employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

National Vision logo

About National Vision

Sourced by ZipRecruiter

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,300 stores in 44 states plus the District of Columbia and Puerto Rico. We operate five retail brands: America's Best Contacts & Eyeglasses, Eyeglass World, Vision Centers inside select Walmart stores and Vista Optical inside Fred Meyer stores and on select military bases. We employ over 14,000 people including a network of over 2,000 optometrists. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990

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