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Virtual Phone Operator Jobs in Chicago, IL (NOW HIRING)

TEKsystems

Desktop Support

Waukegan, IL

$20 - $25/hr

Respond promptly to service requests and incidents via phone, email, or in person. * Troubleshoot ... Windows 10/11 operating systems * Active Directory * Microsoft Office 365 * OneDrive * Experience ...

TEKsystems

Desktop Support

Waukegan, IL

$20 - $25/hr

Respond promptly to service requests and incidents via phone, email, or in person. * Troubleshoot ... Windows 10/11 operating systems * Active Directory * Microsoft Office 365 * OneDrive * Experience ...

RR Donnelley

Hospitality Coordinator

Chicago, IL

$23 - $25/hr

Make sure team follows standard operating procedures at all times. * *Train new employees on ... Skilled in the use of reprographics equipment, mail, phone and/or digital equipment and other ...

New

RR Donnelley

Hospitality Coordinator

Chicago, IL · On-site

$23 - $25/hr

Make sure team follows standard operating procedures at all times. * *Train new employees on ... Skilled in the use of reprographics equipment, mail, phone and/or digital equipment and other ...

RR Donnelley

Hospitality Coordinator

Chicago, IL

Make sure team follows standard operating procedures at all times. * *Train new employees on ... Skilled in the use of reprographics equipment, mail, phone and/or digital equipment and other ...

New

BrightView

Business Developer

Elmhurst, IL · On-site

$65K - $75K/yr

Prepare and conduct heavy phone prospecting, sales presentations, virtual demonstrations, and ... Work in a fast-paced environment while operating with a high sense of urgency * Communicate ...

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All JobsPhone Operator JobsVirtual Phone Operator JobsVirtual Phone Operator Jobs in Chicago, IL

Virtual Phone Operator information

See Chicago, IL salary details

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$26

How much do virtual phone operator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual phone operator in Chicago, IL is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.05 per hour, depending on experience, location, and employer.

What are the typical work hours and environment for a virtual phone operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.

What are the key skills and qualifications needed to thrive in the virtual phone operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What is a virtual phone operator?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

What are the most commonly searched types of Phone Operator jobs in Chicago, IL? The most popular types of Phone Operator jobs in Chicago, IL are:
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What job categories do people searching Virtual Phone Operator jobs in Chicago, IL look for? The top searched job categories for Virtual Phone Operator jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Virtual Phone Operator jobs? Cities near Chicago, IL with the most Virtual Phone Operator job openings:
Virtual Phone Operator jobs near you

Remote Spanish Bilingual Customer Service

Liveops

Hammond, IN • Remote

$15 - $18.75/hr

Contractor

Re-posted yesterday

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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