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Virtual Operations Jobs in Indiana (NOW HIRING)

Senior DevOps Engineer

Fort Wayne, IN · On-site

$120K - $140K/yr

Sharetec is looking for a Senior DevOps Engineer to join our team! At Sharetec, we believe in a ... virtual team-building activities such as escape rooms, trivia, and other company-wide events.

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Virtual Operations information

What is the difference between Virtual Operations vs Virtual Customer Service Representative?

AspectVirtual OperationsVirtual Customer Service Representative
Primary RoleOversees operational processes, manages workflows, and supports business functions remotely.Handles customer inquiries, provides support, and resolves issues via online or phone channels.
Required SkillsProcess management, organizational skills, basic tech proficiency.Communication skills, problem-solving, product knowledge.
Work EnvironmentRemote, often in a business or administrative setting.Remote, customer-focused environment.
Common CertificationsBusiness administration, project management (optional).Customer service certifications (e.g., CPR, CSAT).

While both roles are remote and involve communication, Virtual Operations focuses on managing business processes and workflows, whereas Virtual Customer Service Representatives primarily handle customer interactions and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the most commonly searched types of Operations jobs in Indiana? The most popular types of Operations jobs in Indiana are:
What cities in Indiana are hiring for Virtual Operations jobs? Cities in Indiana with the most Virtual Operations job openings:

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Description

ATSI is seeking a highly skilled Operations Support Analyst to provide senior-level operational, analytical, and administrative support. This role is broad, fast-paced and requires independent judgment, exceptional organization, and the ability to manage complex tasks that span operations, logistics, data, quality, risk, and continuous improvement. You will serve as a central hub supporting NSWC Crane leadership and ensuring smooth, compliant, and efficient daily operations.

Requirements

Onsite position


Operational & Logistical Support

  • Coordinate meetings, events, presentations, and briefing materials.
  • Manage information dissemination, correspondence, metrics, and asset tracking.
  • Maintain distribution lists and support communications across the organization.

Documentation, Records & Data Management

  • Maintain document repositories, inventories, and controlled records.
  • Support full data lifecycle activities: creation, input, validation, analysis, storage, transfer.
  • Conduct data integrity reviews, create/update data dictionaries, and manage data calls.
  • Generate reports, analytics, and imports/exports using Government and non-Government systems.
  • Provide administrative support for collaboration and document management tools (libraries, lists, site collections).

Facility & Safety Support

  • Serve as POC with Public Works/NAVFAC; track facility issues in MAXIMO/ARCHIBUS.
  • Maintain safety postings, rosters, and bulletin boards; support ESAMS updates.
  • Serve as alternate Building Fire Warden and maintain building EAPs and occupant lists.

Quality & Continuous Improvement

  • Support ISO 9001 quality program efforts and Crane Management System requirements.
  • Help develop, maintain, and track controlled documents, quality metrics, audits, and corrective actions.
  • Participate in improvement initiatives using PDCA and other process-improvement methods.

Risk Management Support

  • Assist in scheduling risk reviews, developing documentation, capturing notes, and maintaining risk information using the OPS Center or other tools.

Qualifications

Bachelor's degree preferred 

5+ years of experience supporting senior-level staff or federal government

Secret level DoD clearance

Experience with collaboration and data management tools such as SharePoint, Teams, OneDrive, or similar platforms

Excellent written and verbal communication skills, especially regarding documentation and reporting

Demonstrated ability to work independently, manage competing priorities, and support multiple stakeholders

Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)


Desired Skills:

Understanding of ISO 9001 standards, quality programs, or continuous improvement methodologies

Strong analytical skills with the ability to collect, interpret, and present data

Ability to develop, configure, and format Power BI dashboards, Power Apps solutions, and other software/tools used for data and information management


  Our Company

American Technology Solutions International Corp. (ATSI) is a valued Veterans Affairs (VA) certified service-disabled veteran-owned small business (SDVOSB). We support multiple prime and subcontracts with Department of Defense (DoD), Intelligence, and Federal Government clients. ATSI provides program management, financial management, and technical support services to DoD S&T programs, to include technology transition and technology transfer programs and initiatives.


Benefits: The ATSI benefits package includes:

Direct Deposits & Allotments

11 Paid Federal Holidays

Vacation & Sick leave

Medical, Dental, Vision, and Prescription Insurance

Virtual Doctor Visit Program for Employees & Dependents - unlimited number of visits at no cost

Company Paid Short-Term and Long-Term Disability Insurance

Company Paid Basic Life and AD&D Insurance

Company Paid Parking and/or Transit

Voluntary Life Insurance Program

Flexible Spending Plans for healthcare, dependent care, & transportation

Employee Assistance Program (EAP)

Travel Assistance Program

Education Reimbursement Program

Pet Insurance

AFLAC

Grocery Delivery Service Fee Reimbursement

401(k) plan with company match and profit share options


ATSI is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other status protected by applicable law.