Virtual Notary Jobs in Oregon (NOW HIRING)

Job Description (Patient Access - Pilot Program)

• Summary: Front-line patient access support delivering accurate, compassionate registration, scheduling, and financial clearance across inpatient, ED, and outpatient settings. Float across assigned market locations; uphold Providence service standards, mission, and privacy compliance.

Key Responsibilities:

• Register patients in-person and by phone; verify identity and demographics
• Verify insurance eligibility/benefits; obtain and document prior authorizations
• Explain financial responsibility; collect co-pays/deductibles; issue receipts
• Schedule, reschedule, and coordinate appointments across departments
• Capture accurate documentation in EHR/registration systems; maintain HIPAA compliance
• Manage bedside and ED registrations; prioritize high-acuity workflows
• Resolve coverage issues; escalate denials and missing authorizations appropriately
• Answer multi-line calls; route messages; provide wayfinding and service recovery
• Meet productivity, accuracy, and patient experience metrics (QA, POS collections, wait times)
• Collaborate with clinical teams; support float/on-call coverage as needed

Qualifications:

• 1+ year patient access, registration, scheduling, revenue cycle, or related customer-service experience (hospital/ED preferred)
• Working knowledge of insurance plans, eligibility, and authorizations
• Proficiency with EHR/registration systems (Epic preferred), Microsoft Office, and multi-line phones
• Strong communication, de-escalation, and service recovery skills
• High school diploma or equivalent; CPR and Notary a plus (site-dependent)
• Ability to work flexible day/night shifts and travel among assigned sites (valid driver's license for Portland float roles)

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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