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Virtual Library Assistant Jobs in Washington (NOW HIRING)

Prince William County, VA

Library Page (Part-time)

VA · On-site

$17.99 - $38.23/hr

Library Pages also assist with directional guidance and contribute to special projects that support ... Proficiency with Microsoft Office 365, SharePoint, and virtual meeting platforms such as Webex ...

ManTech

Administrative Assistant

Washington, DC · Hybrid

$52K - $87K/yr

... documentation libraries * Assist in the administrative aspects of planning, coordinating ... or virtual communication, which may involve delivering presentations The projected compensation ...

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Virtual Library Assistant information

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$13

$27

$38

How much do virtual library assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual library assistant in Washington is $27.63, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $31.06 per hour, depending on experience, location, and employer.

How does a virtual library assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What is a virtual library assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

What are the key skills and qualifications needed to thrive as a virtual library assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.

What are popular job titles related to Virtual Library Assistant jobs in Washington?

For Virtual Library Assistant jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Virtual Library Assistant jobs in Washington look for?

The top searched job categories for Virtual Library Assistant jobs in Washington are:

What cities in Washington are hiring for Virtual Library Assistant jobs?

Cities in Washington with the most Virtual Library Assistant job openings:

Virtual Library Assistant jobs near you
Infographic showing various Virtual Library Assistant job openings in Washington as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Temporary. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,478 per year, or $27.6 per hour.

Library Access Services Specialist I

Library Systems & Services LLC

Germantown, MD • On-site

$18 - $20/hr

Temporary

Re-posted 13 days ago

Job description

Job Type
Temporary
Description
LAC Federal is seeking a customer-focused Library Access Services Specialist I to support the library operations at college campus in Germantown, MD. This position serves as the first point of contact for library patrons by providing exceptional customer service, circulation support, technology assistance, and general information services. The successful candidate will help ensure the smooth day-to-day operation of the library while assisting students, faculty, staff, and community members with accessing library resources and services.
Full-time/temporary role, 33.5 hours per week.
Schedule: Tuesday-Thursday, 10:30 a.m.-7:00 p.m.; Saturday, 9:00 a.m.-5:00 p.m. (no Monday or Friday shifts).
Estimated work dates: 8/31/2026 (or ASAP) through 11/30/2026, with possible extension.
Responsibilities
  • Provide support and instruction to in-person and virtual users in finding materials and using the library catalog, discovery services, and databases.
  • Triage information requests to appropriate library and College units, using independent judgment and discretion to respond to nuanced queries.
  • Deliver directional assistance and orient users to the physical library space, as well as online library resources and services.
  • Assist with and troubleshoot technology issues, including computers, laptops, tablets, assistive technology, printers, and digital scanners.
  • Assist users with computer session management.
  • Maintain data related to circulation and information services transactions, including tracking statistics.
  • Provide front-line support at the library service desk, delivering exceptional customer service and resolving conflicts related to library accounts and use of the physical space.
  • Ensure day-to-day library operations by opening, closing, and securing the building on schedule.
  • Report facility and public safety issues to the campus access services supervisor and assume responsibility for library operations, facilities, and safety during early morning, evening, and weekend hours when the Access Services Specialist II or campus access services supervisor is unavailable.
  • Interpret and implement College policy and procedures, including patron confidentiality (FERPA), copyright compliance, and acceptable use of technology.
  • Check materials in/out using the library's integrated management system, update and maintain the patron database, and follow up on overdue materials.
  • Perform other duties as assigned.

Requirements
Minimum Qualifications
  • High school diploma or equivalent required; associate's degree preferred.
  • Previous customer service experience required; library, academic, or higher education experience preferred.
  • Experience working with computers and standard office software.
  • Strong communication and interpersonal skills with the ability to assist a diverse population.
  • Ability to learn and apply library policies, procedures, and integrated library systems.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to work independently while contributing effectively as part of a team.

Preferred Qualifications
  • Experience working in a library or academic environment.
  • Familiarity with library circulation systems or integrated library management systems.
  • Experience providing basic technology support to end users.

Physical Requirements
  • Ability to stand, walk, and move throughout the library for extended periods during the workday.
  • Ability to lift, carry, push, or move library materials and book carts weighing up to 25 pounds.
  • Ability to frequently bend, reach, stoop, and use a computer and other office equipment for extended periods while assisting patrons and performing circulation duties.

Benefits
  • Temporary, one-month position. This position is not benefits eligible.

EEO Statement
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Salary Description
$18.00 - $20.00

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