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Virtual Library Assistant Jobs in Indiana (NOW HIRING)

We advance our mission through our virtual and in-person Community Classrooms and our community ... Web Presence * Assist with maintaining Indy Reads' website to ensure it best serves the ...

We advance our mission through our virtual and in-person Community Classrooms and our community ... Web Presence * Assist with maintaining Indy Reads' website to ensure it best serves the ...

... virtual assistants, computer vision, cognitive services, and big data tools used to manage large ... Experience using Python machine learning and deep learning frameworks and libraries, including ...

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Virtual Library Assistant information

See Indiana salary details

$10

$23

$32

How much do virtual library assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for virtual library assistant in Indiana is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.06 per hour, depending on experience, location, and employer.

How does a virtual library assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What is a virtual library assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

What are the key skills and qualifications needed to thrive as a virtual library assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.
What are popular job titles related to Virtual Library Assistant jobs in Indiana? For Virtual Library Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Virtual Library Assistant jobs in Indiana look for? The top searched job categories for Virtual Library Assistant jobs in Indiana are:
What cities in Indiana are hiring for Virtual Library Assistant jobs? Cities in Indiana with the most Virtual Library Assistant job openings:
Infographic showing various Virtual Library Assistant job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, and 20% Nights. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $48,291 per year, or $23.2 per hour.

Communications Specialist

Indy Reads

Indianapolis, IN • On-site

$45K - $50K/yr

Full-time

Medical, Vision, Retirement, PTO

Posted 14 days ago


Job description

About Indy Reads
Our vision is simple: 100% literacy for all.
Located in historic Fountain Square and serving central Indiana, Indy Reads builds the literacy, English language, and job readiness skills to empower adults and families to reach their full potential. We advance our mission through our virtual and in-person Community Classrooms and our community bookstore, which serves as a retail space, community space, and extension of educational programming. This highly regarded, well-established nonprofit organization has more than 40 years of experience in adult education and community-building through literacy. Guided by the CEO's bold vision and a deep commitment to advancing literacy for all amid rising demand, Indy Reads is poised for growth.
Our adult learners are at the heart of everything we do. Dedicated staff and volunteers work with native and non-native English speakers to strengthen their literacy and English language skills, earn their High School Equivalency diplomas, and acquire workforce certifications. With literacy and language education, our adult learners redefine their potential for success. They get new and better jobs, help their children with homework, and engage with society in new and deeper ways. Indy Reads advances social equity through education.
Position Overview
The full-time Communications Specialist will raise awareness of and promote Indy Reads' mission, programs, and impact through storytelling that engages prospective and current students, partners, and donors. A significant part of the position involves producing creative content, including social media, newsletters, emails, and event and community recaps, that can be leveraged across Indy Reads' communication channels. The Specialist plays a key role in centering and uplifting stories from our students, volunteers, community bookstore, and the organization, as content that brings the organization's impact to life.
This full-time position reports to the Chief Advancement Officer (CAO) and requires weekday (M-F 9am-5pm) availability and some evening and weekend availability. Work will occur primarily on-site at Indy Reads' location. Hybrid work options and flexibility may be available.
Indy Reads is seeking a person in this role who is detail-oriented, has a love of DEIA-centered communication and storytelling, maintains professionalism, and demonstrates a high level of passion for the mission.
The following is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties may be assigned.
Roles and Responsibilities
Social Media & Media Relations
  • Manage Indy Reads' brand and profile across social media platforms through strategically crafted content and engagement, coordinating social media needs with other staff.
  • Collaborate with other departments to define monthly content priorities and support social media requests from other teams, stakeholders, and media outlets.
  • Track and report on performance analytics across all digital platforms, using insights to grow audience and engagement.
  • Support media relations efforts as needed with relevant staff collaborators.

Copywriting, Newsletters, & Email Campaigns
  • With the support of the CAO, develop and distribute content for newsletters, emails, blog posts, features, and other organizational communications.
  • Support organizational and departmental communications and collateral (copywriting, copyediting, signage, etc.).
  • Manage the Constant Contact platform (i.e., consistently updating subscriber lists) and integrate with Salesforce.
  • Collaborate with team members to source and create graphic assets for general and campaign use.

Story Collection & Storytelling
  • Listen to stories that organically emerge from students and volunteers and collect stories from various external stakeholders to create mission-driven content.
  • Gather photos, quotes, and video with appropriate permissions and sensitivity to student privacy.
  • Translate stories into polished content for use across social media, newsletter, and website channels.
  • Maintain an organized library of stories and media assets for organizational use.

Event & Community Recaps
  • Attend community and internal events and activities, for the purpose of content curation.
  • Write and publish recap content across social media, newsletter, and website channels following events.
  • Coordinate with program and bookstore staff to stay informed about and feature upcoming events and community engagement opportunities by creating flyers and updating public event calendars.

Web Presence
  • Assist with maintaining Indy Reads' website to ensure it best serves the organization's needs and is up to date.
  • Work with the website development contractor to flag and address design and technical updates as needed.
  • Create, manage, and optimize Google Ads for the community bookstore and classroom programming.

Qualifications
  • Basic photography, graphic design, and/or videography experience
  • Proficiency with Zoom, Microsoft Teams, Microsoft Office Suite, Office 365, Asana, Slack, and other tools
  • Proficiency with Canva, Adobe InDesign, Eventbrite, and basic CMS strongly preferred
  • Basic social media management experience, including analytics reporting preferred
  • Proficiency in a language other than English preferred
  • Strong attention to detail and excellent writing skills
  • Ability to work well as part of a team within a culturally diverse environment with people from all backgrounds and with varying degrees of experience and skills
  • Ability to communicate clearly and concisely, both orally and in writing
  • Curious, open, and dedicated to participating in Indy Reads' journey to advance DEIA
  • Commitment to the mission of Indy Reads
  • Demonstrated time management and efficiency skills; proven dependability
  • Self-motivated and eager to learn and develop skills; entrepreneurial self-starter who enjoys creating and implementing new initiatives
  • Honesty and integrity; manages confidential information with discretion and confidentiality
  • A sense of humor

We strongly encourage people of color, people from marginalized backgrounds, and people with immigrant experience to apply for positions at our organization. Indy Reads is an equal opportunity employer committed to diversity and inclusion in the workplace.
Studies have shown that people from marginalized communities are less likely to apply for jobs unless they meet every single qualification. If you are excited about this opportunity and believe you have skills to contribute to the role, please apply. We seek employees from all backgrounds to join our team and encourage them to bring their authentic and best selves to work.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Indy Reads makes hiring decisions based solely on qualifications, merit, and business needs at the time.
While performing the duties of this job, the employee is frequently required to use his/her hands to feel objects, tools or controls. The employee is regularly required to stand, walk and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this position include close vision, peripheral vision, and depth perception.
Compensation
This is an outstanding opportunity for a highly motivated individual to assume a pivotal role in advancing Indy Reads' mission. Indy Reads offers a compensation package, including a competitive base salary of $45,000 - 50,000 as well as health, 401(k), and generous PTO/days off benefits with 2 Weeks of Wellness, 11 Company Holidays, and 20 days PTO.
Apply
To apply for this position, please submit a cover letter and resume for the role on the Indy Reads website.
Applicants need to go to the "About" tab on the Indy Reads homepage and choose the "Our Team" page from the drop-down menu. A link to open positions is at the top of the page. This position is in the "Immediate opening" category.
Applications received by August 21, 2026 will be given priority consideration.