ZipRecruiter

Log In

1

Virtual Help Desk Jobs in Missouri (NOW HIRING)

Stefanini

Deskside Technician II

Hazelwood, MO · On-site

$18.75 - $23.75/hr

For 38+ years, Stefanini has been helping midsize, large and global enterprises increase the ... desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 ...

Stefanini Group

Deskside Technician II

Hazelwood, MO · On-site

$18.75 - $23.75/hr

For 38+ years, Stefanini has been helping midsize, large and global enterprises increase the ... desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 ...

Stefanini Group

Deskside Technician II

Hazelwood, MO

$18.75 - $23.75/hr

For 38+ years, Stefanini has been helping midsize, large and global enterprises increase the ... desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 ...

Stefanini Group

Deskside Technician II

Hazelwood, MO

$18.75 - $23.75/hr

For 38+ years, Stefanini has been helping midsize, large and global enterprises increase the ... desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 ...

Stefanini Group

Deskside Technician II

Hazelwood, MO

$18.75 - $23.75/hr

For 38+ years, Stefanini has been helping midsize, large and global enterprises increase the ... desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 ...

Washington University of St. Louis

$16.75 - $22.50/hr

Schedule meetings, appointments, conference rooms, and virtual meetings for APP leadership ... Liaison to Division's Business and HR partners to help maintain personnel and payroll information ...

previous page

Showing results 41-60

All JobsHelp Desk JobsVirtual Help Desk JobsVirtual Help Desk Jobs in Missouri

Virtual Help Desk information

See Missouri salary details

$10

$20

$31

How much do virtual help desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual help desk in Missouri is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.03 per hour, depending on experience, location, and employer.

What is a virtual help desk?

Virtual help desk jobs involve providing technical support and assistance to customers or employees remotely, often via phone, email, or chat. Professionals in these roles troubleshoot software, hardware, and network issues, guide users through problem-solving steps, and escalate complex issues as needed. They play a crucial role in maintaining smooth IT operations for organizations by resolving issues quickly and efficiently from a remote location.

What are the key skills and qualifications needed to thrive as a virtual help desk professional?

To thrive as a Virtual Help Desk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of computer systems and networks, often supported by a relevant IT certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems such as Zendesk or ServiceNow, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are vital soft skills for effectively assisting users and managing stressful situations. These skills and qualities ensure efficient, accurate support for end-users and contribute to high customer satisfaction in a remote environment.

What are some common challenges faced by virtual help desk professionals, and how can they be addressed?

Virtual Help Desk professionals often encounter challenges such as managing high volumes of support requests, communicating clearly with users remotely, and troubleshooting issues without physical access to devices. To address these, it's important to prioritize tickets effectively, utilize remote access tools, and develop strong written and verbal communication skills. Additionally, ongoing training in the latest support technologies and regular collaboration with team members can help overcome these challenges and ensure excellent service delivery.

What is the difference between Virtual Help Desk vs Technical Support Specialist?

AspectVirtual Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentRemote, customer service-focusedRemote or on-site, technical troubleshooting
Employer & Industry UsageIT service providers, tech companies, MSPsIT companies, tech support firms, hardware vendors

The Virtual Help Desk and Technical Support Specialist roles both require technical knowledge and certifications like CompTIA A+. The main difference lies in their focus: Virtual Help Desk roles emphasize customer service and remote support, while Technical Support Specialists often handle more technical troubleshooting and hardware issues. Both roles are essential in IT support environments and often overlap in skills and certifications.

What are the most commonly searched types of Help Desk jobs in Missouri?

The most popular types of Help Desk jobs in Missouri are:

What cities in Missouri are hiring for Virtual Help Desk jobs?

Cities in Missouri with the most Virtual Help Desk job openings:

Virtual Help Desk jobs near you
Infographic showing various Virtual Help Desk job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $42,954 per year, or $20.7 per hour.

PRN Medical Assistant

Marathon Health

Independence, MO

$21 - $25/hr

Part-time

Medical, PTO

Re-posted 20 days ago

Marathon Health rating

7.6

Company rating: 7.6 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

190th of 888 rated healthcare providers

Job description

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

Highlights of working at Marathon Health:

  • Competitive health benefits that start 1st of month after start date
  • 15 days of PTO plus paid holidays
  • No out-of-pocket cost for scrubs
  • Pay Range: $21.00-25.00/hr The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.

About Us

At Marathon Health we are building the most trusted, accessible and personalized healthcare experience alongside our patients and clients. With 20+ years' experience from our shared organizations, we hold a unified goal of building deep, trusted and lasting relationships with our patients and clients. As Marathon Health, we are guided by our core principles of Patients First, Courage, Ingenuity, Community, and Fun.

About the Role

We are currently looking for an experienced Medical Assistant to join our team. The Medical Assistant is a key component of our care team and works closely with a primary care physician to deliver excellent patient care and provide an exceptional guest experience to our patients. Because of our unique model, our Medical Assistants oversee the full spectrum of the patient experience- acting both as a Medical Receptionist as well as assuming clinical responsibilities of a Medical Assistant.

Essential Duties and Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

  • Escorts patients to room and ensures that exam rooms are thoroughly cleaned and stocked
  • Reviews previous medical information and gathers any relevant updated health information from the patient to inform the provider
  • Take vitals, perform blood draws, give injections, bandage wounds, assist with procedures. Work with the contracted labs for additional tests
  • Prepares and administers approved medications and immunizations via oral, topical, inhaled, intramuscular, subcutaneous or intradermal at the direction of and upon written order from the Provider
  • Partners with other members of the care team to develop individual patient plan of care including identifying and working to address gaps in care
  • Front desk duties, including: patient scheduling, medical record requests and abstraction, documentation, coordinate specialist visits, referrals, and other care outside of the clinic,check-in, check-out, etc.
  • Records accurate and pertinent data in the medical record according to documentation guidelines
  • Process test results and provide the patient with timely results via e-message, mail or phone as directed in written instructions by the Provider
  • Participates in outreach to patients to drive engagement among eligible patient groups
  • Maintains clinical and office supplies and equipment for treatments

About You

  • Minimum of 1 year of experience working as a Medical Assistant, preferably in Primary Care. May vary based on clinic needs
  • Graduation from a formal Medical Assistant program or other related program
  • National or state-specific MA certification or registration is strongly preferred. MA certification or registration is required for employment in States where certification/registration is required.
  • CPR/BLS certification required at time of start date
  • Phlebotomy experience is preferred

Marathon Health may use a secure, company-approved AI platform called Take2 AI, as an initial step in our recruitment process to help streamline candidate screening and communication. This tool is used solely to enhance your experience and ensure timely follow-up, and all interactions are monitored by our Talent Acquisition team.

What Marathon Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply