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Virtual Healthcare Jobs in Raleigh, NC (NOW HIRING)

April Health

Behavioral Health Care Manager

Durham, NC · On-site +1

$53K - $58K/yr

About April Health April Health is working to deliver high-quality, virtual behavioral health services to patients in the United States. Through the Collaborative Care model, an evidence-based model ...

April Health

Behavioral Health Care Manager

Durham, NC · Hybrid

$53K - $58K/yr

About April Health April Health is working to deliver high-quality, virtual behavioral health services to patients in the United States. Through the Collaborative Care model, an evidence-based model ...

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All JobsVirtual Healthcare JobsVirtual Healthcare Jobs in Raleigh, NC

Virtual Healthcare information

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How much do virtual healthcare jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for virtual healthcare in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in virtual healthcare roles?

Professionals in virtual healthcare often encounter challenges related to maintaining clear communication with patients remotely, as non-verbal cues can be harder to interpret through video or phone calls. Ensuring patient privacy and data security is also a critical aspect, requiring familiarity with telehealth regulations and secure technology platforms. Additionally, adapting to rapidly evolving software and troubleshooting technical issues can be part of the daily routine. Despite these challenges, virtual healthcare roles offer opportunities for flexibility and collaboration with a wide network of healthcare providers.

What is virtual healthcare?

Virtual healthcare, also known as telehealth or telemedicine, is the use of digital technology to provide medical services and consultations remotely. Patients can connect with healthcare professionals through video calls, phone calls, or secure messaging, allowing them to receive care without visiting a clinic in person. This approach improves access to healthcare, especially for people in remote areas or those with mobility issues. Virtual healthcare can cover a wide range of services, including consultations, follow-ups, prescription refills, and mental health support.

What is the difference between Virtual Healthcare vs Virtual Medical Assistant?

AspectVirtual HealthcareVirtual Medical Assistant
CredentialsVaries; often healthcare-related certifications or licensesMedical assisting certification or related training
Work EnvironmentRemote, healthcare settings, telehealth platformsRemote, clinics, healthcare offices, telehealth support
Employer & IndustryHospitals, clinics, telehealth companiesMedical practices, healthcare providers, telehealth services
Common Search/ComparisonYesYes

Virtual Healthcare professionals focus on providing medical services remotely, including diagnosis and treatment, often requiring healthcare licenses. Virtual Medical Assistants support healthcare providers with administrative and clinical tasks remotely, typically with medical assisting credentials. Both roles operate in telehealth environments but serve different functions within the healthcare industry.

What are the key skills and qualifications needed to thrive in Virtual Healthcare, and why are they important?

To excel in Virtual Healthcare, you need a clinical background (such as RN, MD, or NP licensure), strong patient assessment skills, and familiarity with telemedicine practices. Proficiency with telehealth platforms, electronic health records (EHRs), and secure communication systems is essential. Excellent communication, empathy, and adaptability are crucial soft skills for building patient trust and delivering care remotely. These abilities ensure high-quality, accessible patient care and effective collaboration in a digital healthcare environment.
What are the most commonly searched types of Healthcare jobs in Raleigh, NC? The most popular types of Healthcare jobs in Raleigh, NC are:
What are popular job titles related to Virtual Healthcare jobs in Raleigh, NC? For Virtual Healthcare jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Healthcare jobs in Raleigh, NC look for? The top searched job categories for Virtual Healthcare jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Healthcare jobs? Cities near Raleigh, NC with the most Virtual Healthcare job openings:
Virtual Healthcare jobs near you
Infographic showing various Virtual Healthcare job openings in Raleigh, NC as of June 2026, with employment types broken down into 66% Full Time, 32% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,332 per year, or $23.7 per hour.

Behavioral Health Care Manager

April Health

Durham, NC • On-site, Remote

$53K - $58K/yr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

Are you passionate about increasing access to behavioral health services? Have you worked in Collaborative Care? Are you available to work evenings in your time zone? If so, we want you to join the April Health team as a Behavioral Health Care Manager.
About April Health
April Health is working to deliver high-quality, virtual behavioral health services to patients in the United States. Through the Collaborative Care model, an evidence-based model for treating behavioral health issues in primary care, April Health enables access to behavioral health services through healthcare providers that patients already know and trust.
April Health partners with primary care, women's health, and pediatric practices to provide a hybrid behavioral health solution that combines human care management with AI-driven support to improve patient outcomes, reduce provider burden, and generate new revenue for our partners. Patients conduct regular appointments with our behavioral health care managers, receive guidance from psychiatrists, and our AI Therapeutic Coach helps patients between appointments, maximizing the value that patients receive in our program.
The Role
The Behavioral Health Care Manager is the primary point of contact for patients who are enrolled with April Health. This person is responsible for coordinating the patient's care with the patient's primary care provider and consulting psychiatrist, tracking the patient's symptoms with validated measurement tools, and directly meeting with the patient to deliver evidence-based treatments.
The Collaborative Care Model is a population-based approach to managing mental health in the primary care setting and is not a traditional psychotherapy model of care. Instead, we offer brief evidence-based interventions to patients, such as motivational interviewing, problem-solving treatment, and behavioral activation.
Responsibilities
  • Support and closely coordinate mental health care with the patient's primary care provider, establishing a mutually agreeable care plan
  • Screen and assess patients for common mental health disorders
  • Support psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and treatment effectiveness
  • Track patient follow-up and clinical outcomes using a registry, record encounters in the registry, and use the system to identify and re-engage patients
  • Plan specific mutual self-management goals, objectives, and behavioral interventions with action-oriented patients
  • Facilitate care plan changes for patients who are not improving, including changes in medications or psychosocial treatments or appropriate referrals for additional services
  • Participate in regularly scheduled caseload consultations with psychiatric consultants

Background and Skills
  • Background in providing care to patients struggling with mental health disorders
  • Experience working in a team-based healthcare setting
  • At least three years of clinical work experience
  • Proficiency in evidence-based treatment approaches (Problem Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, Behavioral Activation)
  • Experience using measurement-based care tools (PHQ9, GAD7, C-SSRS, etc.)
  • Masters degree in a mental health-related field

Key Attributes
  • Demonstrated ability to collaborate and communicate effectively in a team setting
  • Ability to maintain effective and professional relationships with patients and other members of the care team
  • Ability to effectively engage patients in a therapeutic relationship
  • Experience with telemedicine and comfort working with patients by telephone and video calls
  • Interpersonally adaptable, comfortable with ambiguity, and excited to work in a startup environment

Our Top Perks
  • Competitive compensation
  • Remote work
  • Fantastic total rewards package, including health, vision, dental, etc.
  • Working equipment allowance

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