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Virtual Health Assistant Jobs (NOW HIRING)

Medical Assistant, Virtual Health

Dallas, TX · On-site +1

$17.50 - $22.50/hr

Medical Assistant Department: Virtual Health Location: South Dallas Shift: Monday - Friday 8:00 am-5:00 pm (Hours may vary by school and follow the school-year calendar) Job Type: On-Site Why ...

Physician - Virtual Health Assessment Remote Hi, we're Oscar Medical Group. We're hiring a ... Provide direct oversight and supervision of nurse practitioners and physician assistants within ...

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Virtual Health Assistant information

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How much do virtual health assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for virtual health assistant in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What is a virtual health assistant?

Virtual Health Assistants are digital tools or AI-powered platforms designed to assist patients and healthcare providers with various health-related tasks. They can help schedule appointments, provide health information, remind patients to take medications, answer basic medical questions, and even monitor symptoms. These assistants can operate through chatbots, mobile apps, or voice-activated devices, making healthcare more accessible and efficient. While they do not replace medical professionals, they support routine interactions and help improve patient engagement.

What skills and qualifications are needed to thrive as a virtual health assistant?

To thrive as a Virtual Health Assistant, you need a solid understanding of healthcare processes, medical terminology, and customer service, often supported by a healthcare-related certification or relevant experience. Familiarity with telehealth platforms, electronic health records (EHRs), and secure messaging systems is typically required. Outstanding communication skills, empathy, and attention to detail help you connect with patients and effectively manage remote interactions. These skills ensure accurate information exchange, patient satisfaction, and seamless support in virtual healthcare environments.

What are common challenges faced by virtual health assistants, and how can they be managed effectively?

Virtual Health Assistants often face challenges such as managing high volumes of patient inquiries, ensuring clear communication without in-person interaction, and maintaining patient confidentiality in a digital environment. To manage these challenges effectively, it’s important to be highly organized, use secure health information systems, and develop strong written communication skills. Regular training on telehealth protocols and digital tools, as well as collaborating closely with healthcare providers and IT teams, can further help Virtual Health Assistants provide efficient and secure patient support.

What is the difference between Virtual Health Assistant vs Medical Secretary?

AspectVirtual Health AssistantMedical Secretary
CredentialsBasic healthcare certifications, medical terminology knowledgeAdministrative certifications, office management skills
Work EnvironmentRemote, telehealth platformsMedical offices, hospitals, clinics
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, private practices
Primary TasksPatient scheduling, data entry, appointment remindersScheduling, billing, correspondence

The Virtual Health Assistant primarily focuses on supporting healthcare providers remotely with patient communication and administrative tasks, often using telehealth platforms. In contrast, a Medical Secretary typically works onsite in medical facilities, handling administrative duties like scheduling and billing. While both roles require organizational skills, the Virtual Health Assistant emphasizes remote healthcare support, whereas the Medical Secretary operates within a physical healthcare setting.

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What are the most commonly searched types of Virtual Health jobs?

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What states have the most Virtual Health Assistant jobs?

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What are popular job titles related to Virtual Health Assistant jobs?

For Virtual Health Assistant jobs, the most frequently searched job titles are:

Infographic showing various Virtual Health Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

System Medical Director Virtual Health

Fort Myers, FL • On-site

Lee Health
Health Care and Social Assistance • 10K+ employees

Full-time

Re-posted 23 days ago


Key responsibilities

  • Lead and develop the Virtual Care service line, ensuring adherence to standards and organizational policies.

  • Provide guidance and oversight to virtual health physicians and advanced providers to ensure quality digital care delivery and a positive patient experience.

  • Participate in the development of quality measures, quality improvement initiatives, and policies related to virtual health.


Lee Health rating

7.0

Company rating: 7.0 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

379th of 898 rated healthcare providers


Job description

Lee Health is Actively Seeking a System Medical Director of Virtual Health!

As a System Medical Director of Virtual Health, the right individual will have the opportunity to lead and advance the digital transformation of healthcare delivery throughout all of Lee Health.

What is Lee Health?

Lee Health is a private, non-profit healthcare system in Southwest Florida. Our comprehensive system includes 4 adult acute care hospitals, 1 childrens hospital and over 90 primary care and specialty outpatient locations. Furthermore, we employ over 16,000 individuals including over 1,300 Physicians and APPs to carry out our mission: To be a trusted partner, empowering healthier lives thru care and compassion.

Position Responsibilities

  • Serve as a visionary leader in transforming the delivery and models of care through the institution of best practices, clinical redesign, and change management that result in system-wide value enhancements. Conduct and assist in the broader development of the Virtual Care service line, with particular emphasis on adherence to minimum work standards, demonstrating behaviors consistent with the Physician Compact, Lee Health Standards of Conduct and Behavior and organizational policy
  • Provide professional guidance and oversight to virtual health physicians and advanced providers to achieve excellence in digital care delivery and a superior patient experience
  • Promote and support initiatives to support virtual population health and lower cost of care thru effective resource utilization and management of real-time metrics of all programs
  • Participate in the development of quality measures and quality improvement initiatives specific to virtual care application
  • Serve as the technical expert and informational liaison in the origination, development, review, approval, and implementation of policies and procedures for Virtual Health
  • Assist in providing guidance to legal, compliance, and revenue leaders specific to Digital Health
  • Engage with the Artificial Intelligence & Emerging Technology governance committee and process
  • Possess the ability to manage the application of visionary new technologies with standard workflows and the change management opportunities this presents

Qualifications

Education: Candidate must have an MD or DO degree from an accredited medical school and residency program (or its equivalent).

Experience: Candidate must have at least three (3) years of clinical practice experience including leadership experience and must possess the skills and training commensurate with designated competencies. Candidate should have two (2) years of experience with virtual connected devices, delivery of virtual clinical medical care, and a working knowledge of connections associated with these devices.

EPIC EMR experience is preferred

State of Florida Licensure: Candidate must have and maintain and unrestricted, active license to practice medicine or osteopathic medicine, as applicable, in the State of Florida.

Certifications/Registration: Candidate must have and maintain American board certification in their practicing area of expertise

Current BLS Certification from the American Heart Association and NICA Non-Participation Fees thru the State of Florida must be current at time of start.

Clinical Work: This position will require active clinical privileges thru the Medical Staff at Lee Health. Direct patient care in either a virtual health or other environment will be required to maintain these privileges.

Other: Candidate must: (i) have demonstrated leadership ability, excellent interpersonal and communication skills with colleagues across specialties, administration, and staff; (ii) lead by example; (iii) focus on teamwork; (iv) provide growth and development to improve provider skills and knowledge base; and (v) emphasize patient first philosophy and strive for excellent patient experience (vi) ability to think and lead with an innovative and visionary approach to care.

Please be advised that under the directive of House Bill 531 (2025), this position does require an AHCA Background verification. More information on this requirement can be obtained athttps://info.flclearinghouse.com


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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916