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Virtual Health Assistant Jobs in Kitchener, ON (NOW HIRING)

VON Canada (Ontario)

VON Virtual Job Fair

Brantford, ON · On-site +1

Personal Support Workers /Health Care Technician * Registered Nurse (RN) * Registered Practical ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Brantford, ON · On-site

Personal Support Workers / Health Care Technician * Registered Nurse (RN) * Registered Practical ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Brantford, ON · On-site

Personal Support Workers / Health Care Technician * Registered Nurse (RN) * Registered Practical ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Hamilton, ON · On-site +1

Personal Support Workers /Health Care Technician * Registered Nurse (RN) * Registered Practical ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

TruckPro LLC

Parts Counter Specialist

Cambridge, ON · On-site

CA$30 - CA$36/hr

Virtual Health Services * Employee Assistance Program * Company culture grounded in customer ... Determine customers need for truck parts * Assist customers with parts warranties * Generate order ...

Roofmart

Inside Sales

Hamilton, ON · On-site

CA$20 - CA$23/hr

Benefits * Health Insurance (includes Virtual Health, and HCSA) * Dental Insurance * Vision ... assist in the development of new customers * Complying with all health and safety rules ...

Roofmart

Branch Manager

Brantford, ON · On-site

CA$75K - CA$85K/yr

Health Insurance (includes Virtual Health, and HCSA) * Dental Insurance * Vision Insurance * Life ... assist in the development of new customers * Growing new business and expanding market share by ...

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All JobsHealth JobsVirtual Health Assistant JobsVirtual Health Assistant Jobs in Kitchener, ON

Virtual Health Assistant information

What is a virtual health assistant?

Virtual Health Assistants are digital tools or AI-powered platforms designed to assist patients and healthcare providers with various health-related tasks. They can help schedule appointments, provide health information, remind patients to take medications, answer basic medical questions, and even monitor symptoms. These assistants can operate through chatbots, mobile apps, or voice-activated devices, making healthcare more accessible and efficient. While they do not replace medical professionals, they support routine interactions and help improve patient engagement.

What skills and qualifications are needed to thrive as a virtual health assistant?

To thrive as a Virtual Health Assistant, you need a solid understanding of healthcare processes, medical terminology, and customer service, often supported by a healthcare-related certification or relevant experience. Familiarity with telehealth platforms, electronic health records (EHRs), and secure messaging systems is typically required. Outstanding communication skills, empathy, and attention to detail help you connect with patients and effectively manage remote interactions. These skills ensure accurate information exchange, patient satisfaction, and seamless support in virtual healthcare environments.

What are common challenges faced by virtual health assistants, and how can they be managed effectively?

Virtual Health Assistants often face challenges such as managing high volumes of patient inquiries, ensuring clear communication without in-person interaction, and maintaining patient confidentiality in a digital environment. To manage these challenges effectively, it’s important to be highly organized, use secure health information systems, and develop strong written communication skills. Regular training on telehealth protocols and digital tools, as well as collaborating closely with healthcare providers and IT teams, can further help Virtual Health Assistants provide efficient and secure patient support.

What is the difference between Virtual Health Assistant vs Medical Secretary?

AspectVirtual Health AssistantMedical Secretary
CredentialsBasic healthcare certifications, medical terminology knowledgeAdministrative certifications, office management skills
Work EnvironmentRemote, telehealth platformsMedical offices, hospitals, clinics
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, private practices
Primary TasksPatient scheduling, data entry, appointment remindersScheduling, billing, correspondence

The Virtual Health Assistant primarily focuses on supporting healthcare providers remotely with patient communication and administrative tasks, often using telehealth platforms. In contrast, a Medical Secretary typically works onsite in medical facilities, handling administrative duties like scheduling and billing. While both roles require organizational skills, the Virtual Health Assistant emphasizes remote healthcare support, whereas the Medical Secretary operates within a physical healthcare setting.

Virtual Health Assistant jobs near you
Infographic showing various Virtual Health Assistant job openings in Kitchener, ON as of September 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution.

VON Virtual Job Fair

Brantford, ON • On-site, Remote

VON Canada (Ontario)
See more jobs at VON Canada (Ontario)external

Full-time

Re-posted 16 days ago

Job description

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free!
This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current employment opportunities.

The event is open to those with experience as well as recent graduates. This is your chance to bring forward any questions you might have about working for VON or our positions.
When:Wednesday afternoons

2pm-3pm (EST)

3pm-4 pm (AST)

Where:Zoom Virtual Platform
Register: Eventbrite(Register Now)

When: Fridays

12pm-1pm (EST)

1pm-2 pm (AST)

Where:Zoom Virtual Platform
Register: Eventbrite(Register Now)

Ontario, Canada
Career opportunities with VON include the following:

  • Personal Support Workers /Health Care Technician
  • Registered Nurse (RN)
  • Registered Practical Nurse (RPN)
  • And many more

Nova Scotia Canada
Career opportunities with VON include the following:

  • Continuing Care Assistant (CCA)
  • Registered Nurse (RN)
  • Licensed Practical Nurse (LPN)
  • And many more

Learn about our opportunities for advancement and benefits of working at VON visit:von.ca/careers

Employment Type: Various Positions

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