ZipRecruiter

Log In

1

Virtual Health Assistant Jobs in Tennessee (NOW HIRING)

Global Elite

Virtual Work from Home Position

Murfreesboro, TN · Remote

$19.25 - $25.75/hr

We're looking for enthusiastic individuals to assist existing and prospective clients within our ... Health Insurance reimbursement * Industry-leading resources and technology * *In the interest of ...

Global Elite

Virtual Work from Home Position

Murfreesboro, TN · Remote

$19.25 - $25.75/hr

We're looking for enthusiastic individuals to assist existing and prospective clients within our ... Health Insurance reimbursement * Industry-leading resources and technology * *In the interest of ...

next page

Showing results 1-20

All JobsHealth JobsVirtual Health Assistant JobsVirtual Health Assistant Jobs in Tennessee

Virtual Health Assistant information

What is a virtual health assistant?

Virtual Health Assistants are digital tools or AI-powered platforms designed to assist patients and healthcare providers with various health-related tasks. They can help schedule appointments, provide health information, remind patients to take medications, answer basic medical questions, and even monitor symptoms. These assistants can operate through chatbots, mobile apps, or voice-activated devices, making healthcare more accessible and efficient. While they do not replace medical professionals, they support routine interactions and help improve patient engagement.

What skills and qualifications are needed to thrive as a virtual health assistant?

To thrive as a Virtual Health Assistant, you need a solid understanding of healthcare processes, medical terminology, and customer service, often supported by a healthcare-related certification or relevant experience. Familiarity with telehealth platforms, electronic health records (EHRs), and secure messaging systems is typically required. Outstanding communication skills, empathy, and attention to detail help you connect with patients and effectively manage remote interactions. These skills ensure accurate information exchange, patient satisfaction, and seamless support in virtual healthcare environments.

What are common challenges faced by virtual health assistants, and how can they be managed effectively?

Virtual Health Assistants often face challenges such as managing high volumes of patient inquiries, ensuring clear communication without in-person interaction, and maintaining patient confidentiality in a digital environment. To manage these challenges effectively, it’s important to be highly organized, use secure health information systems, and develop strong written communication skills. Regular training on telehealth protocols and digital tools, as well as collaborating closely with healthcare providers and IT teams, can further help Virtual Health Assistants provide efficient and secure patient support.

What is the difference between Virtual Health Assistant vs Medical Secretary?

AspectVirtual Health AssistantMedical Secretary
CredentialsBasic healthcare certifications, medical terminology knowledgeAdministrative certifications, office management skills
Work EnvironmentRemote, telehealth platformsMedical offices, hospitals, clinics
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, private practices
Primary TasksPatient scheduling, data entry, appointment remindersScheduling, billing, correspondence

The Virtual Health Assistant primarily focuses on supporting healthcare providers remotely with patient communication and administrative tasks, often using telehealth platforms. In contrast, a Medical Secretary typically works onsite in medical facilities, handling administrative duties like scheduling and billing. While both roles require organizational skills, the Virtual Health Assistant emphasizes remote healthcare support, whereas the Medical Secretary operates within a physical healthcare setting.

What cities in Tennessee are hiring for Virtual Health Assistant jobs?

Cities in Tennessee with the most Virtual Health Assistant job openings:

Virtual Health Assistant jobs near you
Infographic showing various Virtual Health Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Virtual Health Psychologist - Remote

Brentwood, TN • On-site, Remote

Premise Health
Health Care and Social Assistance • 5 - 10K employees
Learn more about Premise Healthexternal

$99K - $124K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Interact with members in a virtual setting to assist in gaining insight, defining goals, and planning actions for personal, social, educational, and vocational development and adjustment.

  • Use evidence-based psychological/neuropsychological screenings to diagnose DSM-5 and comorbid conditions and identify biological, psychological, and social determinants of members' problems.

  • Provide integrated assessment and treatment in the virtual environment, including delivering short-term, evidence-based, solution-focused psychotherapy and counseling individuals on issues such as stress, substance abuse, and family situations.

Premise Health rating

8.0

Company rating: 8.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.
As a Full-Time Virtual Health Psychologist, you'll provide care to the total member population within our Digital Wellness Center. Rotating work schedule of 5x8 shifts will vary within the hours of 8am-8pm CST, Monday-Friday. Each week will include at least one early shift (8:00am-5:00pm CT) and one late shift (11:00am-8:00pm CT). Candidates must be willing to work within the Central Time zone and have access to high-speed internet and a private, dedicated workspace. Must be independently licensed and multi-state licensure will be required (up to 50 states). Must hold an E-Passport issued by ASPPB, reside in a PSYPACT state, and maintain active PSYPACT credentials. Telehealth/virtual experience is required. Bilingual Spanish proficiency is preferred.
What You'll Do:
  • Interacts with members, in a virtual setting, to assist in gaining insight, defining goals, and planning action to achieve effective personal, social, educational, and vocational development and adjustment.
  • Uses evidenced based psychological/neuropsychological screenings to diagnosis DSM-5 and comorbid conditions and identify the biological, psychological, and social determinants of members presenting problems.
  • Provides integrated assessment and treatment in the virtual environment.
  • Delivers short-term, evidence based, solution-focused, longitudinal psychotherapy, when needed.
  • Counsels individuals regarding problems, such as stress, substance abuse, and family situations, to modify behavior or to improve personal, social, and vocational adjustment.
  • In additional to individual counseling, this position may lead psychotherapy groups, seminars, and provide couples and/or family sessions, when appropriate to the site contract.
  • Provide psychotherapy to individuals of all ages.
  • Leads behavioral health case management (coordinating referrals and serving as the primary point of contact for onsite Premise teams and outside agencies including inpatient/residential treatment facilities and intensive outpatient programs).
  • May require other duties as assigned.

What You'll Bring:
  • PhD or PsyD in clinical psychology required. Must have graduated from an APA (American Psychological Association) accredited program.
  • Requires a license to practice clinical psychology.
  • Must be eligible for or already PsyPact (Ability and willingness to become licensed in multiple states necessary.).
  • Collaborative Assessment and Management of Suicidality (CAMS - care) certification must be obtained within 12 months of hire.
  • 2-4 years of experience required.
  • Must have prior experience in mental health treatment including depression, mood disorders, substance use disorders, marital and family therapies, grief, loss, in adults and children.
  • Experience with delivering care in a virtual context.
  • Experience in collaborating with other medical professionals in an integrative setting is preferred.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
Premise provides its reasonable and genuinely expected range of compensation for this job of $99,840.00 - $124,800.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.
For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0769 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.
This posting is anticipated to close within 30 days of 08/28/2026.
Should you have questions regarding this job posting, please contact askhr@premisehealth.com.

What Premise Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Premise Health logo

About Premise Health

Sourced by ZipRecruiter

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

1975

View All Premise Health Jobs

Apply