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Virtual Google Chat Support Jobs in Florida (NOW HIRING)

Chat Lead

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor AI virtual agent interactions in real time, identifying opportunities to optimize scripting ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

Chat Lead

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor AI virtual agent interactions in real time, identifying opportunities to optimize scripting ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

Chat Lead

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor AI virtual agent interactions in real time, identifying opportunities to optimize scripting ... Support quality assurance review of chat transcripts, identifying coaching opportunities and ...

Manage communication and project tools (Slack, Asana, WhatsApp, Google Chat, HelpScout) by adding ... Utilize Salesforce for tracking, reporting, and supporting team communication workflows.

Manage communication and project tools (Slack, Asana, WhatsApp, Google Chat, HelpScout) by adding ... Utilize Salesforce for tracking, reporting, and supporting team communication workflows.

Chat/Phone Support Specialist - Remote

Orlando, FL · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Customer Support Specialists should stay informed about product specifications and the ability to ... Latest version of Google Chrome for Windows **Certain client programs may require specific versions ...

Manage communication and project tools (Slack, Asana, WhatsApp, Google Chat, HelpScout) by adding ... Utilize Salesforce for tracking, reporting, and supporting team communication workflows.

Manage communication and project tools (Slack, Asana, WhatsApp, Google Chat, HelpScout) by adding ... Utilize Salesforce for tracking, reporting, and supporting team communication workflows.

Operations Manager

Stuart, FL · On-site

$65K - $95K/yr

... support experiences across phone, email, and chat channels. This role is responsible for driving ... Proficiency in Microsoft Office Suite, Google Workspace, and customer service platforms. The pay ...

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Showing results 1-20

Virtual Google Chat Support information

What is the difference between Virtual Google Chat Support vs Virtual Customer Service Representative?

AspectVirtual Google Chat SupportVirtual Customer Service Representative
CredentialsBasic computer skills, familiarity with Google WorkspaceCustomer service experience, communication skills
Work EnvironmentOnline, chat-based support via Google ChatOnline, multi-channel support including chat, email, phone
Industry UsageTech companies, online service providersRetail, telecom, e-commerce
Search & Comparison IntentFocus on chat support roles within Google or tech firmsBroader customer service roles across industries

Virtual Google Chat Support primarily involves providing online assistance via Google Chat, often within tech or online service companies. In contrast, Virtual Customer Service Representatives handle customer inquiries across multiple channels, including chat, email, and phone, in various industries. While both roles require strong communication skills, Google Chat Support emphasizes familiarity with Google Workspace tools, whereas Customer Service Representatives may need broader customer service experience.

What are popular job titles related to Virtual Google Chat Support jobs in Florida?

For Virtual Google Chat Support jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Virtual Google Chat Support jobs?

Cities in Florida with the most Virtual Google Chat Support job openings:

Virtual Administrative assistant

Fox Hill Entertainment Llc

Miami, FL • On-site, Remote

$17.25 - $23.25/hr

Contractor

Re-posted 13 days ago


Job description

Who work remotely and use technology to deliver services to clients globally. Most work from their home offices and receive their project instructions by phone, fax, e-mail or even instant message. Performs administrative and office support activities for multiple supervisors. Duties may include fielding telephone calls (parent company), receiving and directing visitors, word processing, filing, and faxing. Extensive
A software skill is a must, as well as Internet research abilities and strong communication skills. Staff in this category also may have the title of department assistant, coordinator, or associate. Social media and blogging is very important also. Priorities
Relieve management of administrative detail, all projects
Coordinate work flow
Update and chase delegated tasks to ensure progress to deadlines
Take initiative in manager's absence
Keep projects on schedule
Maintain procedures manual to ensure consistent performance of routines
Communication
Monitor online chat support during business hours
Compose correspondence/reports for own or manager's signature
Arrange essential mail in priority action order for boss
Check deadlines on incoming requests and put preliminary work in play
Process replies on own initiative or from bosses' dictation or notes
Research, draft or abstract reports
Phone
Handle all inquiries within my capacity
Arrange "callbacks" to protect boss's time
Provide back-up materials for callbacks
Route calls elsewhere as needed
Do phone surveys/inquiries as needed
Appointments/Meetings
-Prepare agenda in advance
-Arrange meeting facilities
-Act as recording secretary; prepare action minutes