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Virtual Desk Jobs in Kentucky (NOW HIRING)

Edgewaterit

$65 - $90/hr

Intermediate to expert virtual desk expertise (related to equipment connectivity for computing customer). * Work Shift work to cover 24/7 enviroment * Ability to type 35 WPM Desired * 6 months of ...

Coretek

$60 - $90/hr

Resolve basic virtual client issues including virtual and physical endpoints - ie. Citrix * PC ... Desk in a medium-to-large operational environment supporting multiple clients and systems

Kearney Italia, Inc.

$140 - $160/hr

Demonstrate strong systems administration experience, including managing computers, applications, accounts, users, virtual machines, and end‑user devices. Have experience leading a service desk or ...

New

CrossCountry Mortgage, LLC

$95 - $115/hr

The Non-Agency Scenario Desk Specialist is responsible for providing guidance to all employees by way of in-person and virtual communications. This role meets turn times and maintains customer ...

Wallowacountychamber

$65 - $75/hr

The ITS Senior Help Desk Specialist provides technical support in person and by phone, email and ... Experience installing, configuring and troubleshooting Windows Servers in a VMware vSphere virtual ...

Elumatherapy

$41 - $83/hr

Prior telehealth or virtual service delivery experience * Bilingual proficiency (Spanish and other ... Clinical community and help desk: Access a community of specialists across the eLuma network, plus ...

New

Koniag Services, Inc.

$52 - $70/hr

HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide range of ... Experience with virtual private networking a plus. Perform other O&M duties as assigned, including ...

New

Optim Orthopedics

$65 - $90/hr

Provide in person or virtual coverage during staffing gaps, high volume periods, or training ... Support front desk and billing staff in resolving patient billing inquiries and claim concerns ...

Fourseasonsheatingcooling

$65 - $75/hr

Experience supporting Windows Server and Linux virtual machines a plus. * Experience supporting network devices such as wireless access points and switches a plus. * Strong organizational skills and ...

Get Virtual Assistant Jobs

$52 - $75/hr

Prepare and maintain supplies and equipment for treatment. * Assist patients utilizing a Virtual ... desk, patient and office space and assistance with other team members to achieve a strong ...

Bostonrealestateclass

$60 - $120/hr

We offer competitive commission splits of up to 90%, no desk fees, virtual office support, cutting-edge technology, lead generation tools, professional training, mentoring, and the freedom to build ...

Harvard Business School Publishing Corporation

$150 - $170/hr

Design and implement AI-first service desk capabilities, including Copilot integrations, virtual agents, and orchestration workflows. * Build and scale autonomous endpoint management using Intune ...

Welltower

$110 - $170/hr

This role will serve as the technical lead for voice routing, IVR flows, virtual agent experiences, queue configuration, digital support channels, telecom coordination, and service desk integrations ...

Wolters Kluwer N.V.

$165 - $296/hr

Responsibilities: • Lead the Deal Desk function, establishing clear ownership, governance ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...

Lehighbar

$61 - $130/hr

A quiet, secure and private designated home virtual work location, free from distractions, tidy and ... All new hires should provide their own workspace furniture (desk or standing desk, as this position ...

Elumatherapy

$60 - $85/hr

Previous experience working in virtual environment What we provide: * We'll match your schedule ... Benefit from an outstanding clinician community support system and eLuma's help desk * Opportunity ...

Odessa College

$55 - $75/hr

Serve as the Virtual College of Texas ( VCT ) coordinator for Odessa College. * Development of a ... desk support, and/or system administrator. * Experience working with design software such as ...

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Virtual Desk information

What is a virtual desk?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What does a typical day look like for someone working in a virtual desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.

What are the key skills and qualifications needed to thrive in the virtual desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What are the most commonly searched types of Desk jobs in Kentucky?

The most popular types of Desk jobs in Kentucky are:

What are popular job titles related to Virtual Desk jobs in Kentucky?

For Virtual Desk jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Virtual Desk jobs in Kentucky look for?

The top searched job categories for Virtual Desk jobs in Kentucky are:

What cities in Kentucky are hiring for Virtual Desk jobs?

Cities in Kentucky with the most Virtual Desk job openings:

Virtual Desk jobs near you
Infographic showing various Virtual Desk job openings in Kentucky as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% In-person, and 8% Remote job distribution.

SOC Analyst

Edgewaterit

On-site

$65 - $90/hr

Other

Posted 4 days ago

Key responsibilities

  • Address vulnerability events and support the resolution of security issues across supported operating systems and hardware.

  • Provide remote support via phone, chat, email, and other tools, including dispatching and escalating service requests as needed.

  • Document all relevant information into the ticketing system and contribute to the in-house knowledgebase.

Job description

Overview

Edgewater Federal Solutions is seeking a SOC Analyst to support a major national laboratory.

Responsibilities

The candidatewill address Vulnerability events. The operating systems supported include approved and authorized versions of MS Windows, MacOS, and Linux (RHEL, Ubuntu). The hardware supported includes laptops, desktops, thin/zero clients running desktop-as-a-service (DaaS), virtual-desktop infrastructure, and associated peripheral devices. Support will be provided using inbound phone calls, inbound chat, inbound & outbound email, instant messaging or other tools as assigned & available. In some cases, the candidate will dispatch service requests & escalated issues to appropriate points of contact defined within the support organization. The candidate will be capable & effective in promoting internal education.

  • Resolve basic issues remotely that have been reported by the customer.
    • Upon completing additional training, you will move to resolve more complex issues.
  • Provide comprehensive Phone & Chat Support for the efficient resolution of Vulnerabilities and events.
  • Partner with other IT teams in the development, testing & implementation of commercially & internally developed solutions
  • Upon completing additional training, assist in various scopes of the Systems Operations Center.
  • Efficiently & accurately identify the customer’s specific information.
  • Appropriately document all required information into the ticketing system & the knowledgebase.
  • Resolve service requests or issues as appropriate on the first point of contact or within the specified timeline.
  • Meet required productivity expectations, including metrics.
  • Route & dispatch the service request to the appropriate IT support group or next level Tech, for resolution, as needed.
  • Create & contribute to the in-house knowledgebase
  • Possess the capacity to work independently & effectively while maintaining positive productivity levels.
  • Maintain a positive relationship with fellow peers, cross functional teams & leadership.
  • Back up and support the SOC
  • Support 24/7 SOC Operations and may require availability for shifts outside of standard business hours.
  • Other duties assigned as necessary.
Qualifications
  • HS Diploma and a minimum 1 year, or more, of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties.
  • Must have an Active DOE Active Security Clearance.
  • U.S. Citizenship is required.
Required
  • Must have a working knowledge of PC operations which include hardware, network settings, operating system, & MS Office applications.
  • Intermediate to expert virtual desk expertise (related to equipment connectivity for computing customer).
  • Work Shift work to cover 24/7 enviroment
  • Ability to type 35 WPM
Desired
  • 6 months of customer help desk experience
  • Experience in the current customer environment
  • Associates Degree or bachelor’s degree in information technology, or related discipline.
  • Experience with ServiceNow.
  • Experience with KCS methodology.
  • Any additional requirements determined by the Service Manager.
  • Ability to type 50+ WPM

About Us:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.

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