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Virtual Customer Jobs in Virginia (NOW HIRING)

Remote Customer Service Agent

Vienna, VA · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Forward Deployed Engineer

Fairfax, VA · On-site

$100 - $130/hr

You will provide accurate technical service and support before and after the point of sale to include both onsite and virtual training, and equipment installation, ensuring customer satisfaction ...

Forward Deployed Engineer

Fairfax, VA · On-site

$100K - $130K/yr

Conduct both Virtual and Onsite training and equipment installations with Customers * Support technical presales activities, such as on-site or virtual customer demos * Support business development ...

Forward Deployed Engineer

Fairfax, VA · On-site

$100 - $130/hr

You will provide accurate technical service and support before and after the point of sale to include both onsite and virtual training, and equipment installation, ensuring customer satisfaction ...

Forward Deployed Engineer

Fairfax, VA · On-site

$100K - $130K/yr

Conduct both Virtual and Onsite training and equipment installations with Customers * Support technical presales activities, such as on-site or virtual customer demos * Support business development ...

Forward Deployed Engineer

Fairfax, VA · On-site

$100K - $130K/yr

Conduct both Virtual and Onsite training and equipment installations with Customers * Support technical presales activities, such as on-site or virtual customer demos * Support business development ...

Residential Sales Associate

Roanoke, VA · On-site

$3.0K - $4.0K/mo

Conduct in-home and virtual customer consultations using CertaPro's proven sales process * Listen to customer needs and create detailed, customized proposals * Consistently follow up with prospective ...

Showing results 41-60

Virtual Customer information

What is the difference between Virtual Customer and Virtual Customer Service Representative?

AspectVirtual CustomerVirtual Customer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma; customer service certifications often preferred
Work EnvironmentRemote, online platforms, home officeRemote, home office, call centers, or online chat platforms
Industry UsageUsed broadly across retail, tech, finance, and service sectorsPrimarily in retail, tech support, and service industries
Job FocusGeneral customer interaction, inquiries, and supportHandling customer issues, troubleshooting, and providing solutions

While both roles involve remote customer interaction, a Virtual Customer typically refers to a broad category of online customer engagement, whereas a Virtual Customer Service Representative is a specific role focused on direct support and problem-solving. The latter usually requires more specialized training and is more involved in day-to-day customer issue resolution.

What are the most commonly searched types of Customer jobs in Virginia?

The most popular types of Customer jobs in Virginia are:

What cities in Virginia are hiring for Virtual Customer jobs?

Cities in Virginia with the most Virtual Customer job openings:

Remote Customer Service Agent

Liveops

Vienna, VA • Remote

$15.50 - $20.75/hr

Contractor

Re-posted 11 days ago


Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000