Customer Success Manager
Detroit, MI · On-site
Customer Success Manager Department: NorCal & SoCal Office Supervisor: Local Specific Classification: Exempt Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible ...
Customer Success Manager
Detroit, MI · On-site
Customer Success Manager Department: NorCal & SoCal Office Supervisor: Local Specific Classification: Exempt Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible ...
Customer Success Manager, Forma
Lansing, MI · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
Customer Success Manager, Forma
Lansing, MI · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
The Enterprise Customer Success Manager is a critical role focused on maximizing revenue, retention, profitability, and ROI within high-value National Account locations . Serving as the primary ...
The Enterprise Customer Success Manager is a critical role focused on maximizing revenue, retention, profitability, and ROI within high-value National Account locations . Serving as the primary ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...
Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...
Customer Success Manager, Forma
Novi, MI · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
Customer Success Manager, Forma
Novi, MI · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
New
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
New
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
New
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
New
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
We're looking for a Senior Customer Success Manager to support customers across our Corporate Legal ... virtual and in-person engagements. * Build and present business plans, report on market and ...
We're looking for a Senior Customer Success Manager to support customers across our Corporate Legal ... virtual and in-person engagements. * Build and present business plans, report on market and ...
We're looking for a Senior Customer Success Manager to support customers across our Corporate Legal ... virtual and in-person engagements. * Build and present business plans, report on market and ...
We're looking for a Senior Customer Success Manager to support customers across our Corporate Legal ... virtual and in-person engagements. * Build and present business plans, report on market and ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
Senior Customer Success Manager
Kalamazoo, MI · On-site
$110K - $120K/yr
Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
Senior Customer Success Manager
Kalamazoo, MI · On-site
$110K - $120K/yr
Senior Customer Success Manager, State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences ...
Minimum of 8-10 years' experience in Customer Success,Technical Account management, TechnologyConsultingorTechnology Solutions Development. * Experiencedelivering large-scale transformational ...
Minimum of 8-10 years' experience in Customer Success,Technical Account management, TechnologyConsultingorTechnology Solutions Development. * Experiencedelivering large-scale transformational ...
Proven experience as a Customer Success Manager within the SaaS tech industry * Experience in generating training materials and executing training sessions on-site/remotely * Strong client-facing and ...
Proven experience as a Customer Success Manager within the SaaS tech industry * Experience in generating training materials and executing training sessions on-site/remotely * Strong client-facing and ...
Senior Customer Success Manager - Market Access
Ann Arbor, MI · On-site
$94K - $118K/yr
We are hiring a Senior Customer Success Manager - Market Access to join our Life Sciences and Healthcare team at Clarivate in a US Remote role. In this position, you will lead customer relationships ...
Senior Customer Success Manager - Market Access
Ann Arbor, MI · On-site
$94K - $118K/yr
We are hiring a Senior Customer Success Manager - Market Access to join our Life Sciences and Healthcare team at Clarivate in a US Remote role. In this position, you will lead customer relationships ...
Proven experience as a Customer Success Manager within the SaaS tech industry * Experience in generating training materials and executing training sessions on-site/remotely * Strong client-facing and ...
Proven experience as a Customer Success Manager within the SaaS tech industry * Experience in generating training materials and executing training sessions on-site/remotely * Strong client-facing and ...
Proven experience as a Customer Success Manager within the SaaS tech industry * Experience in generating training materials and executing training sessions on-site/remotely * Strong client-facing and ...
Proven experience as a Customer Success Manager within the SaaS tech industry * Experience in generating training materials and executing training sessions on-site/remotely * Strong client-facing and ...
Virtual Customer Success Manager information
See Michigan salary details
$28.3K - $36.8K
4% of jobs
$36.8K - $45.4K
10% of jobs
$51.3K is the 25th percentile. Wages below this are outliers.
$45.4K - $53.9K
16% of jobs
$53.9K - $62.4K
15% of jobs
The median wage is $65.7K / yr.
$62.4K - $70.9K
14% of jobs
$70.9K - $79.4K
14% of jobs
$81.8K is the 75th percentile. Wages above this are outliers.
$79.4K - $88K
10% of jobs
$88K - $96.5K
10% of jobs
$96.5K - $105K
4% of jobs
$105K - $113.5K
2% of jobs
$113.5K - $122K
2% of jobs
$28.3K
$72.4K
$122K
How much do virtual customer success manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for virtual customer success manager in Michigan is $72,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $86,300.00 per year, depending on experience, location, and employer.
What does a virtual customer success manager do?
A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.
What is a virtual customer success manager?
A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.
What are the key skills and qualifications needed to thrive as a virtual customer success manager?
To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.
What are popular job titles related to Virtual Customer Success Manager jobs in Michigan? For Virtual Customer Success Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Success Manager jobs in Michigan look for? The top searched job categories for Virtual Customer Success Manager jobs in Michigan are:
What cities in Michigan are hiring for Virtual Customer Success Manager jobs? Cities in Michigan with the most Virtual Customer Success Manager job openings:
Other
Medical, Dental, Vision, Life, Retirement
Re-posted 7 days ago
Job description
Title: Customer Success Manager
Department: NorCal & SoCal Office
Supervisor: Local Specific
Classification: Exempt
Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible)
Compensation Package: Competitive salary, Bonus incentive program, Car allowance, Company phone, Medical, Dental, Vision, Life insurance, 401K.
Position Overview
Provide leadership to technical and office staff throughout the project management process while working closely with CEO to stay on target with client deliverables. The day to day Project Manager flow of work includes but is not limited to the following: Working directly with clients to determine the scope of a new project through phone calls, email, and site visits as required. Managing simultaneous project budgets to ensure all time and material cost are captured and that the project stays within Vista's allotted budget. Maintaining existing client relationships which may include: visiting client, dining with client, and or attending work related events with clients.
Responsibilities:
-Act as liaison between client and CEO
-Prepare proposals and budgets for projects
-Generate project drawings, plans and specifications (Sr. Project Mgr.)
-Write final report for completed projects
-Revenue Forecasting (Sr. Project Mgr.)
-Attend meetings with potential and existing clients and Conduct Site Surveys
-Set up new projects in and quotes in WorkflowMax
-Create project files in various office software systems
-Enter project onto Excel project log tracking sheet and electronic file
-Manage project budgets (Sr. Project Mgr.)
-Manage "WIP" (work in progress) in WorkflowMax
-Manage billing and collection of Aging receivables 30 days and older
-Train new field technicians
-Review/Approve field technician time entries (Sr. Project Mgr.)
-Manage field technician's quality of work (Sr. Project Mgr.)
-Conduct field technician quarterly and annual review (Sr. Project Mgr.)
-Communicate with various Laboratory personnel
-Monitor field equipment and supplies to ensure optimum working order and availability
Required Qualifications:
-Certified Asbestos Consultant (CAC) with CDPH certification or Professional Geologist (PG)
-5 years of proven project management work experience in a related field i.e., (Hazardous material abatement, construction management, geology, architecture etc.)
-Excellent verbal and written communication skills
-Ability and willingness to travel (may include overnight stay)
-Proficient in MS Office
-Maintain technical certifications per industry standards -Attend required technical training per industry standards
Desired
-Bachelor's degree in Industrial Hygiene, Health and Safety or related field
-Book of Soil Clients or Soil Testing Experience
Department: NorCal & SoCal Office
Supervisor: Local Specific
Classification: Exempt
Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible)
Compensation Package: Competitive salary, Bonus incentive program, Car allowance, Company phone, Medical, Dental, Vision, Life insurance, 401K.
Position Overview
Provide leadership to technical and office staff throughout the project management process while working closely with CEO to stay on target with client deliverables. The day to day Project Manager flow of work includes but is not limited to the following: Working directly with clients to determine the scope of a new project through phone calls, email, and site visits as required. Managing simultaneous project budgets to ensure all time and material cost are captured and that the project stays within Vista's allotted budget. Maintaining existing client relationships which may include: visiting client, dining with client, and or attending work related events with clients.
Responsibilities:
-Act as liaison between client and CEO
-Prepare proposals and budgets for projects
-Generate project drawings, plans and specifications (Sr. Project Mgr.)
-Write final report for completed projects
-Revenue Forecasting (Sr. Project Mgr.)
-Attend meetings with potential and existing clients and Conduct Site Surveys
-Set up new projects in and quotes in WorkflowMax
-Create project files in various office software systems
-Enter project onto Excel project log tracking sheet and electronic file
-Manage project budgets (Sr. Project Mgr.)
-Manage "WIP" (work in progress) in WorkflowMax
-Manage billing and collection of Aging receivables 30 days and older
-Train new field technicians
-Review/Approve field technician time entries (Sr. Project Mgr.)
-Manage field technician's quality of work (Sr. Project Mgr.)
-Conduct field technician quarterly and annual review (Sr. Project Mgr.)
-Communicate with various Laboratory personnel
-Monitor field equipment and supplies to ensure optimum working order and availability
Required Qualifications:
-Certified Asbestos Consultant (CAC) with CDPH certification or Professional Geologist (PG)
-5 years of proven project management work experience in a related field i.e., (Hazardous material abatement, construction management, geology, architecture etc.)
-Excellent verbal and written communication skills
-Ability and willingness to travel (may include overnight stay)
-Proficient in MS Office
-Maintain technical certifications per industry standards -Attend required technical training per industry standards
Desired
-Bachelor's degree in Industrial Hygiene, Health and Safety or related field
-Book of Soil Clients or Soil Testing Experience