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Virtual Customer Service Jobs in California (NOW HIRING)

Heritage Grocers Group

Customer Service

Moreno Valley, CA · On-site

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

Berkeley Executives

Customer Service

Concord, CA · On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Resonic NDT Systems

Virtual Assistant

Camarillo, CA · On-site

$21.75 - $29/hr

... customer-facing functions to deliver high-performance systems and services. Working at Resonic NDT ... The Virtual Assistant will provide administrative and operational support, including managing ...

Dollartree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Berkeley Executives

Customer Service

Oakland, CA · On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Tawk

Customer Service

Los Angeles, CA · On-site +1

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you ...

Tawk

Customer Service

Los Angeles, CA

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you ...

Heritage Grocers Group

Customer Service

San Bernardino, CA · On-site

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

Rad Life Mobility Inc

Customer Service

Santa Barbara, CA · On-site

$17.75 - $24.25/hr

Able to deal with upset customer from time to time * Checking in service bikes. * Minor bike repairs, ie.. Flat tire repair, battery inspection, Brake adjustments. * Documenting service needed and ...

Dollar Tree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Service Champions

Customer Service Representative

Brea, CA · On-site

$16.50 - $22.50/hr

Service Champions is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and we need team members who share ...

FREEWAY LANES BOWLING

Customer Service

Selma, CA · On-site

$17 - $20/hr

Freeway Lanes Bowling in Selma, CA is looking for one customer service to join our 25 person strong team. We are located on 8265 E Dinuba Ave. Our ideal candidate is self-driven, motivated, and ...

Bare International

Customer Service

San Jose, CA · On-site

$18.75 - $25.50/hr

Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...

Ttmtech

Customer Service

San Diego, CA

$39K - $62K/yr

The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the ...

Service Champions

Customer Service Representative

Brea, CA

$16.50 - $22.50/hr

Service Champions is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and we need team members who share ...

dbi

Customer Service Representative

Murrieta, CA · On-site

$16.25 - $22.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

TTM Technologies

Customer Service

San Diego, CA · On-site

$39K - $62K/yr

The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the ...

KFC

Customer Service

Imperial Beach, CA

$16.75 - $22.75/hr

KFC Team Member - Customer Service Serve Great Food. Build a Great Future. Have Fun Doing It. At KFC, we don't just cook up world-famous chicken--we build careers, friendships, and futures. As a ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in California

Virtual Customer Service information

See California salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual customer service in California is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in California?

The most popular types of Customer Service jobs in California are:

What are popular job titles related to Virtual Customer Service jobs in California?

For Virtual Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in California look for?

The top searched job categories for Virtual Customer Service jobs in California are:

What cities in California are hiring for Virtual Customer Service jobs?

Cities in California with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Customer Service

Heritage Grocers Group

Moreno Valley, CA • On-site

$17.90 - $20.45/hr

Full-time

Posted 5 days ago

Key responsibilities

  • Greet and interact with customers, addressing questions or concerns in a friendly, service-oriented manner.

  • Operate front end equipment such as register, calculator, and scanner, and handle cash transactions while maintaining balanced cash drawers.

  • Enforce standards for quality, cleanliness, organization, customer service, safety, and store conditions, and complete shift procedures.

Job description

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.
POSITION SUMMARY:
The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential duties and responsibilities of this position include, but are not limited to, the following:
* Greets and interacts with customers; addresses questions or concerns in a friendly, service-oriented manner;
* Provides support to the Frontend team in the absence of the Frontend Manager;
* Operates front end equipment; register, calculator, scanner;
* Dedicated to meeting expectations of internal and external customers. Demonstrates care and compassion for people; shows empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people; is approachable;
* Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety; Engages in safe work practices and encouraging others to do the same;
* Responsible for presentation of work area, cleaning & organization -- uniform & personal appearance of self and Frontend Team Members;
* Utilizes POS and credit card system; handles cash and maintains balanced cash drawers;
* Processes returns, refunds, overcharges, and credits;
* Schedules coverage for Cashiers and Courtesy Clerks' breaks;
* Completes beginning and end-of-shift procedures;
* All other duties as assigned.
SKILLS AND QUALIFICATIONS
* Customer Service and retail experience desirable;
* Bilingual: Spanish and English preferred.
PHYSICAL DEMANDS AND WORK CONDITIONS:
The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
* WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
* STANDING: Continuously, throughout shift.
* LIFTING: Ability to lift up to 20 lbs. and occasionally lift up to 30 lbs.
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
Disclaimer:
Pay Scale $17.90 to $20.45.
The pay scale above is a good faith estimate of the salary or hourly wage range that the employer reasonably expects to pay for the position. Within this range, individual pay is determined by multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.

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