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Virtual Customer Service Jobs in California (NOW HIRING)

dbi

Customer Service Representative

Fresno, CA

$16 - $21.50/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

dbi

Customer Service Representative

Modesto, CA

$17 - $23/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

Associa

Customer Service Representative

Knightsen, CA · On-site

$20 - $22/hr

Customer Service Representative One of the fastest-growing HOA management companies in Northern ... and virtual team-building activities! A successful candidate will be responsible for providing ...

Associa

Customer Service Representative

Brentwood, CA · On-site

$20 - $22/hr

... Customer Service Representative to join our team in Brentwood, Ca! Common Interest Management ... and virtual team-building activities! A successful candidate will be responsible for providing ...

Lam Research

Customer Service Support 2

Fremont, CA · On-site

$18.50 - $23.75/hr

The impact you'll make Join Lam as a Customer Service Support professional, where you'll be a ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...

Sparrow Company

Customer Service

Escondido, CA · On-site

$16.75 - $22.75/hr

Previous experience in customer service, order entry, dispatch, logistics coordination, or a related role preferred. * Strong communication and customer service skills. * Ability to multitask in a ...

dbi

Customer Service Alterations

Pinole, CA · On-site

$17.75 - $24/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

StaffMyAgency LLC

Customer Service

El Segundo, CA · On-site

$20 - $25/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative Are you friendly, dependable, and enjoy helping others? Join our team, a locally owned and operated shipping and mailbox center offering services such as U-Haul ...

LA CONCHA BAKERY

Customer Service

Chula Vista, CA

$17.50/hr

Join LA CONCHA BAKERY as a Customer Service Representative, where you will be the friendly face of our beloved bakery in Chula Vista, CA. We are looking for enthusiastic individuals who are ...

dbi

Customer Service Alterations

Pinole, CA · On-site

$17.75 - $24/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

Sparrow Inc

Customer Service

Escondido, CA · On-site

$16.75 - $22.75/hr

Previous experience in customer service, order entry, dispatch, logistics coordination, or a related role preferred. * Strong communication and customer service skills. * Ability to multitask in a ...

Medical Devices and Supplies

Customer Service

Livermore, CA · On-site

$22 - $23/hr

Enrollment Services Representative The Enrollment Services Representative is integral in guiding customers through the entire enrollment process, ensuring a seamless onboarding experience. This role ...

New

LA CONCHA BAKERY

Customer Service

Chula Vista, CA

$17.50/hr

Join LA CONCHA BAKERY as a Customer Service Representative, where you will be the friendly face of our beloved bakery in Chula Vista, CA. We are looking for enthusiastic individuals who are ...

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Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in California

Virtual Customer Service information

See California salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual customer service in California is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in California? The most popular types of Customer Service jobs in California are:
What are popular job titles related to Virtual Customer Service jobs in California? For Virtual Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in California look for? The top searched job categories for Virtual Customer Service jobs in California are:
What cities in California are hiring for Virtual Customer Service jobs? Cities in California with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Customer Service Representative

dbi

Fresno, CA

$16 - $21.50/hr

Full-time

Re-posted 22 days ago

Job description

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

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