ZipRecruiter

Log In

1

Virtual Csr Jobs in Rochester, NY (NOW HIRING)

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

ADDMAN

Customer Service Representative

Ontario, NY · On-site

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative serves as the primary point of contact for customers, ensuring timely and professional communication regarding orders, schedules ...

Addman

Customer Service Representative

Ontario, NY · On-site

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative serves as the primary point of contact for customers, ensuring timely and professional communication regarding orders, schedules ...

previous pagenext page

Showing results 21-40

All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Rochester, NY

Virtual Csr information

See Rochester, NY salary details

$9

$18

$26

How much do virtual csr jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual csr in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Rochester, NY? The most popular types of Csr jobs in Rochester, NY are:
What are popular job titles related to Virtual Csr jobs in Rochester, NY? For Virtual Csr jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Virtual Csr jobs in Rochester, NY look for? The top searched job categories for Virtual Csr jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Virtual Csr jobs? Cities near Rochester, NY with the most Virtual Csr job openings:
Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative

Skips Custom Flooring Inc

Canandaigua, NY • On-site

$17 - $25/hr

Full-time

PTO

Re-posted yesterday

Job description

Responsive recruiter
Benefits:
  • Employee discounts
  • Paid time off
  • Training & development
  • Opportunity for advancement

Job Summary
Skip's Custom Flooring Inc is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions

Qualifications:
  • Minimum three years Customer Service experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently

Benefits/Perks
  • Growth and Career Advancement Opportunities
  • Great Working Environment

Compensation: $17.00 - $25.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Apply