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Virtual Chat Jobs (NOW HIRING)

Firstsource

Patient Financial Recovery Specialist

$18.50 - $24.50/hr

Proficiency in effective communication with patients, colleagues, and management, whether in-person or via remote virtual chat platforms. * Consistently maintain a courteous and professional demeanor.

Firstsource

Healthcare Collections Specialist

$19 - $25.50/hr

Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments * Ability to always present oneself in a courteous and ...

Firstsource

Patient Financial Recovery Specialist

$18.50 - $24.50/hr

Proficiency in effective communication with patients, colleagues, and management, whether in-person or via remote virtual chat platforms. * Consistently maintain a courteous and professional demeanor.

LeaderWorks, inc.

Chat Support Representative

$23.87 - $26.96/hr

Experience working in a remote or virtual team environment. * Demonstrated ability to adapt quickly to new tools, processes, and product knowledge. Technical Skills * Proficiency with live chat ...

New

Firstsource

Healthcare Collections Specialist

$19 - $25.50/hr

Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments * Ability to always present oneself in a courteous and ...

Firstsource

Healthcare Collections Specialist

$19 - $25.50/hr

Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments * Ability to always present oneself in a courteous and ...

Firstsource

Healthcare Collections Specialist

La Porte, IN · On-site

$17.25 - $23.25/hr

Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments * Ability to always present oneself in a courteous and ...

CannaSense Total Wellness

Entry Level Chat Support

$18.50 - $24.25/hr

... help man our chat support system. You do not have to be a computer guru, but you should be ... Work From Home Office This is a virtual work from home office position. Warner Robins, Georgia is ...

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Virtual Chat information

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How much do virtual chat jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for virtual chat in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What are virtual chat jobs?

Virtual chat jobs involve providing customer service, technical support, or sales assistance through online chat platforms instead of phone or in-person interactions. Employees communicate with customers in real time, answering questions, resolving issues, or offering information via text-based chat systems. These roles are often remote and require strong typing, communication, and problem-solving skills. Some companies may require previous customer service experience, but many offer on-the-job training for new hires.

What are the key skills and qualifications needed to thrive as a Virtual Chat Support Agent, and why are they important?

To thrive as a Virtual Chat Support Agent, you need excellent written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving, patience, and the ability to multitask help agents stand out in this remote role. These skills ensure efficient, high-quality customer service and build positive brand experiences in a digital environment.

What are some common challenges faced by Virtual Chat Agents, and how can they be addressed?

Virtual Chat Agents often encounter challenges such as handling multiple conversations simultaneously, resolving complex customer issues without face-to-face interaction, and maintaining a fast response time. To address these challenges, it's helpful to become highly familiar with company resources and FAQs, use templates and shortcuts judiciously, and develop strong written communication skills. Regular training and feedback from team leads can also improve efficiency and customer satisfaction, making it easier to manage workload and deliver quality service.
More about Virtual Chat jobs
What cities are hiring for Virtual Chat jobs? Cities with the most Virtual Chat job openings:
What are the most commonly searched types of Chat jobs? The most popular types of Chat jobs are:
What states have the most Virtual Chat jobs? States with the most job openings for Virtual Chat jobs include:
Virtual Chat jobs near you
Infographic showing various Virtual Chat job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 1% Part Time, and 9% Contract. Highlights an 45% Physical, 2% Hybrid, and 53% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.
Call Center Rep.

Call Center Rep.

The Atlantic Federal Credit Union

Springfield, NJ • On-site

$16.75 - $20.75/hr

Other

Medical, Dental, Retirement, PTO

Posted 20 days ago

Job description

Job Title

Staff Member's Role: Work with the management team and co-workers to fulfill the Credit Union's mission. Commit oneself to working to the best of your ability in both an individual and team environment.

Job Summary

Provide personalized banking services to members. Develop and maintain strong member relationships, assess needs, and sell Credit Union products and services. Ensures the highest level of quality service is provided to existing and potential members. This position involves extensive telephone interactions with members.

Essential Functions

Serving our members and prospective members by providing service and information in a pleasant, efficient manner via telephone, mail, and other correspondence, including:

  • Field and facilitate various member inquiries and requests, ensuring the highest level of satisfaction throughout each and every interaction.
  • Research and facilitate member inquiries and issues across all Credit Union accounts, services and products. Escalate as needed to appropriate departments.
  • Consistently apply a consultative approach to cross-selling additional Credit Union products and services; identify member needs during interactions, and offer appropriate solutions.
  • Facilitate and/or perform various servicing requests and transactions on member accounts.
  • Knowledge of how virtual chat works and is comfortable with using it
  • Meet and maintain required expectations to ensure proper call queue management through various changes in capacity (i.e.: adherence to work/break schedule, number of calls, duration of calls, availability in queue, call quality, etc.
Benefits

The Atlantic strives to maintain balance between our employees' personal and professional responsibilities. All full-time employees receive a highly competitive and comprehensive total compensation package including competitive pay, target incentive, medical / dental / prescription coverage, 401(k) plan (with up to 6% match), and generous paid time off. As an The Atlantic employee you are eligible for discounts on our products and services and earn paid time off for volunteering. In addition to these benefits, The Atlantic provides educational and developmental opportunities as well as access to our formal Tuition Assistance Program.

Requirements

· Minimum high school diploma or GED equivalent.

· At least two (2) years in a financial institution with similar job functions.

· Strong interpersonal skills (oral and written communications), active listening, positive attitude.

· Proficient in computer skills (i.e. Microsoft Office Suite) with the ability to learn new software as required.

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