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Virtual Chat Customer Service Jobs in Utah (NOW HIRING)

Browning

Customer Service Agent

Morgan, UT · On-site

$15 - $20.25/hr

Customer Service Agent Browning is searching for a Customer Service Agent to join our team and provide top-notch service to our customers over the phone, via email and online chat. This position ...

Browning

Customer Service Agent

Morgan, UT · On-site

$15 - $20.25/hr

Browning is searching for a Customer Service Agent to join our team and provide top-notch service to our customers over the phone, via email and online chat. This position requires someone who is ...

Browning

Customer Service Agent

Mountain Green, UT · On-site

$15 - $20.25/hr

Description Browning is searching for a Customer Service Agent to join our team and provide top-notch service to our customers over the phone, via email and online chat. This position requires ...

TEKsystems

Desktop Support

Draper, UT

$20 - $23/hr

... customer service skills and well-rounded technical experience in a team that provides support to ... I Virtual Chat support for remote users. This role sits 100% onsite, there is not remote work in ...

TEKsystems

Desktop Support

Draper, UT

$20 - $23/hr

... customer service skills and well-rounded technical experience in a team that provides support to ... I Virtual Chat support for remote users. This role sits 100% onsite, there is not remote work in ...

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Showing results 21-40

All JobsChat Customer Service JobsVirtual Chat Customer Service JobsVirtual Chat Customer Service Jobs in Utah

Virtual Chat Customer Service information

See Utah salary details

$9

$15

$23

How much do virtual chat customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual chat customer service in Utah is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.63 per hour, depending on experience, location, and employer.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

Are remote chat customer service jobs legit?

Remote chat customer service jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, computer literacy, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the opportunity before applying.

How do I become a virtual chat customer service agent?

To become a virtual chat customer service agent, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or messaging platforms. Many employers require previous customer service experience and basic computer skills; some may also prefer certifications in customer service or related fields. Training is often provided by the employer, and a reliable internet connection is essential for remote work.

What are the most commonly searched types of Chat Customer Service jobs in Utah?

The most popular types of Chat Customer Service jobs in Utah are:

What are popular job titles related to Virtual Chat Customer Service jobs in Utah?

For Virtual Chat Customer Service jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Virtual Chat Customer Service jobs in Utah look for?

The top searched job categories for Virtual Chat Customer Service jobs in Utah are:

What cities in Utah are hiring for Virtual Chat Customer Service jobs?

Cities in Utah with the most Virtual Chat Customer Service job openings:

Virtual Chat Customer Service jobs near you
Infographic showing various Virtual Chat Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,165 per year, or $15.5 per hour.

VIRTUAL CLIENT SPECIALIST

Davinci Virtual LLC

Cottonwood Heights, UT • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Handle inbound calls on behalf of Davinci's clients while providing professional customer support.

  • Navigate client instructions, websites, schedules, and tools to assist customers effectively.

  • Send professional, well-written emails as needed and review team stats to meet performance goals.

Job description

Description

Join an Amazing Team at Davinci Virtual!


Davinci Virtual is the leading global provider of business addresses, live answering services, and meeting spaces. We're a fast-growing, fulfillment-driven company known for our innovative solutions and exceptional service-and we're looking for friendly, energetic people to join our team!


As a Virtual Client Specialist, you are the voice of our company. You'll handle inbound calls on behalf of Davinci's clients while providing warm, professional, top-notch customer support. After completing in-person training at our Midvale office, you'll work fully from home-no commute, no dress code, all comfort. (You'll just need reliable internet and a quiet workspace.)

If you're enthusiastic, customer-focused, and excited about growing with an incredible team, this may be the perfect fit for you!


What We Offer:

Competitive Pay & Bonuses
$16/hr. to start
New-hire bonuses at 3 months and 9 months
Lots of opportunity for advancement


Exceptional Benefits (Seriously Amazing!)
100% employer-paid Medical, Dental, and Vision for employees
Affordable family plans
HSA, FSA, and Dependent Care FSA options
Employer-paid life insurance, short-term disability, and long-term disability


Rewards & Recognition Program - Nectar
Earn points from peers, leaders, and HR that you can redeem for:
Bonuses added to your paycheck
Extra paid time off
Amazon items or gift cards


Work-From-Home Flexibility
After training, work fully remote
Supportive team and leadership
Opportunities for professional development and leadership training

What You'll Do:

Answer inbound calls accurately, efficiently, and with a great attitude
Provide outstanding customer service on every call
Navigate client instructions, websites, schedules, and tools with confidence
Send professional, well-written emails as needed
Meet call quality, accuracy, and answer-time standards
Communicate effectively with coworkers, leaders, and clients
Review team stats daily and strive to meet goals
Follow department procedures, policies, and workflows
Contribute to team culture and be a positive, supportive teammate

Grow With Us - Professional Development:

Participate in leadership and personal development programs
Bring forward ideas to improve processes and the customer experience
Commit to achieving team and company goals
Continuously learn new tools and skills

Requirements

What You Need:
High School diploma
40+ WPM typing speed
Excellent written and verbal English skills
Customer service experience
Proficiency with Microsoft Office, Outlook, Internet, and Windows
Reliable high-speed internet for WFH
Backup location in case of outages (or ability to work occasionally from our office)


Preferred Traits:
Team player with strong communication
Problem-solving and conflict-resolution skills
Motivated, tech-savvy, and eager to learn
Organized, focused, and adaptable
Consistent and dependable attendance
Professional presentation

Working Conditions

Quiet, distraction-free home workspace
Frequent use of phone and computer systems
Must be able to sit at a desk for most of the shift
Minimal physical effort required

All job offers are contingent upon passing a background check, including verification of past employment, education, and criminal records as permitted by law.

Apply