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Virtual Chat Customer Service Jobs in Vernal, UT

NCR Voyix

Field Service Technician

Vernal, UT · On-site

$19 - $21/hr

... customers what they need when they need it. Our virtual and hands on classroom training enables ... Our service operations have dedicated teachers, mentors, and coaches who work across territories to ...

Lifepoint Health

Receptionist

Vernal, UT · On-site

$15 - $18/hr

... customer service functions, as well as non-technical duties in Practices or Departments. A ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

LifePoint Health

Receptionist

Vernal, UT · On-site

$15 - $18/hr

... customer service functions, as well as non-technical duties in Practices or Departments. A ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

QVC

Design Consultant Full Time

Ballard, UT · On-site

$23.50 - $25.15/hr

... customers enjoy, enhance, and celebrate life. Your Impact ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

QVC

Design Consultant Full time

Ballard, UT · On-site

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

QVC

Design Consultant Full Time

Ballard, UT · On-site

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

QVC

Design Consultant Part Time

Ballard, UT · On-site

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

QVC

Design Consultant (Ballard)

Ballard, UT · On-site

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

QVC

Design Consultant Full Time

Ballard, UT · On-site

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

QVC

Design Consultant (Ballard)

Ballard, UT · On-site

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

QVC

Design Consultant (Ballard)

Ballard, UT · On-site

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

QVC

Design Consultant (Ballard)

Ballard, UT · On-site

$23.50 - $25.15/hr

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

QVC

Design Consultant Full Time

Ballard, UT · On-site

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life ... Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments ...

Lifepoint Health

Athletic Trainer

Vernal, UT · On-site

$21.50 - $29.25/hr

... virtual care appointments, mental health services and discount programs). * Professional ... customers and team members we serve.

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Virtual Chat Customer Service information

See Vernal, UT salary details

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$16

$25

How much do virtual chat customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual chat customer service in Vernal, UT is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.45 per hour, depending on experience, location, and employer.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

Are remote chat customer service jobs legit?

Remote chat customer service jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, computer literacy, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the opportunity before applying.

How do I become a virtual chat customer service agent?

To become a virtual chat customer service agent, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or messaging platforms. Many employers require previous customer service experience and basic computer skills; some may also prefer certifications in customer service or related fields. Training is often provided by the employer, and a reliable internet connection is essential for remote work.

What are popular job titles related to Virtual Chat Customer Service jobs in Vernal, UT?

For Virtual Chat Customer Service jobs in Vernal, UT, the most frequently searched job titles are:

What job categories do people searching Virtual Chat Customer Service jobs in Vernal, UT look for?

The top searched job categories for Virtual Chat Customer Service jobs in Vernal, UT are:

What cities near Vernal, UT are hiring for Virtual Chat Customer Service jobs?

Cities near Vernal, UT with the most Virtual Chat Customer Service job openings:

Virtual Chat Customer Service jobs near you
Infographic showing various Virtual Chat Customer Service job openings in Vernal, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,742 per year, or $16.2 per hour.

Field Service Technician

NCR Voyix

Vernal, UT • On-site

$19 - $21/hr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

NCR Voyix rating

7.4

Company rating: 7.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

169th of 247 rated software companies

Job description

Title: Field Service Technician I

Grade: 6
 
Position Summary & Key Areas of Responsibility: 
Position Summary:
Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry? 
 
NCR Voyix is looking for Field Service Technicians!
 
Pay and Benefits:
  • Hourly Pay Range: $19.00 to $20.83, depending on location and experience levels.
  • Overtime available at time and a half.
  • Benefits:
  • 7 paid holidays and 6 paid floating holidays.
  • Paid vacation – up to 80 hours your first year.
  • 401K savings and retirement plan.
  • Company provided business use only vehicle.
  • Medical insurance available immediately.
 
NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it.
Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Voyix is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth.
NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand!
 
Utilize your skills to:
  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory
  • Perform maintenance, repair, PM work, and system overhauls.
 
Basic Qualifications to qualify:
  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • At least 18 years of age.
  • Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
  • Prolonged travel with driving several hours per day.
  • Rotating and weekend shifts.
  • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
  • Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.
 
Preferred Qualifications (not required, but nice to have):
  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification.
  • One or more years of related experience.
 
Does this sound like the opportunity you are looking for? Take the opportunity to apply and hear more!
 
Note: Please review HR CMP Policies 420 and 421 concerning guidelines around internal employee transfers between roles.
EEO Statement: Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

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