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Virtual Case Manager Jobs in Washington (NOW HIRING)

Elevance Health

HCMS Director

Hanover, MD · On-site

$115K - $172K/yr

Oversees the development and execution of medical and case management policies, procedures, and ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

Elevance Health

HCMS Director

Hanover, MD

$115K - $172K/yr

Oversees the development and execution of medical and case management policies, procedures, and ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

Elevance Health

HCMS Director

Hanover, MD

$115K - $172K/yr

Certified Case Manager preferred. For candidates working in person or virtually in the below ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

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Virtual Case Manager information

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are popular job titles related to Virtual Case Manager jobs in Washington? For Virtual Case Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Virtual Case Manager jobs in Washington look for? The top searched job categories for Virtual Case Manager jobs in Washington are:
What cities in Washington are hiring for Virtual Case Manager jobs? Cities in Washington with the most Virtual Case Manager job openings:
Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Washington as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Community Support Specialist I - Virtual CDS Facilitator

TLC - The Treatment and Learning Centers, Inc.

Rockville, MD • On-site, Remote

$20/hr

Part-time

Posted 24 days ago

Job description


The Outcomes Service in Rockville, MD has an immediate opening for a Community Support Specialist I - Virtual CDS Facilitator.
The Virtual CDS Facilitator will plan, coordinate and provide direct support to the people we serve with intellectual/developmental disabilities on zoom or other virtual platforms.
This is a part time position. 18 hours per week. Direct hours 9:00am - 1:00pm Monday, Tuesday, Thursday, and Friday plus two hours planning time per week.
This position does require being on-site at times.
Pay Rate is $20 per hour
Overview:
  • Plan and facilitate virtual sessions including skill-building, creative activities, fitness, social games, and community access topics.
  • Support participants in building skills in areas such as daily living, communication, wellness, and self-advocacy.
  • Promote inclusive participation and provide individualized support as needed within the group setting.
  • Maintain clear and accurate documentation of sessions and participant progress.
  • Communicate effectively with participants, families, and team members regarding program content and participant engagement.
  • Collaborate with other staff to ensure consistency and quality in service delivery.
  • Provides supports to Case Managers in providing services for the people we serve.
  • Facilitates the progress of a person's targeted goals and work behaviors utilizing lesson plans and teaching methods.
  • Completes and processes reports, case notes and other documentation in a timely manner.

Experience and Skills
Required Experience:
  • Minimum of a high school diploma.
  • Prior experience working with individuals with intellectual and/or developmental disabilities is preferred.
  • Strong communication, organizational, and facilitation skills.
  • Ability to work independently in a virtual environment.
  • Comfort and proficiency with video conferencing platforms (e.g., Zoom).

Job Benefits
Benefits for the Facilitator:
Supportive team

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