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Virtual Case Manager Jobs in Spokane, WA (NOW HIRING)

MultiCare

RN Complex Care Case Manager

Spokane, WA · On-site

$101K - $177K/yr

Hospital Case Manager RN Indigo Urgent Care, a MultiCare Company, is the leading urgent care ... With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo ...

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How much do virtual case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual case manager in Spokane, WA is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $27.21 per hour, depending on experience, location, and employer.

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are popular job titles related to Virtual Case Manager jobs in Spokane, WA? For Virtual Case Manager jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Virtual Case Manager jobs in Spokane, WA look for? The top searched job categories for Virtual Case Manager jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Virtual Case Manager jobs? Cities near Spokane, WA with the most Virtual Case Manager job openings:
Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Spokane, WA as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $52,066 per year, or $25 per hour.

RN Complex Care Case Manager

MultiCare

Spokane, WA • On-site

$101K - $177K/yr

Other

Medical, Dental, Retirement, PTO

Re-posted 10 days ago

MultiCare Health System rating

7.7

Company rating: 7.7 out of 10

Based on 275 frontline employees who took The Breakroom Quiz

161st of 887 rated healthcare providers

Job description

Hospital Case Manager RN

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

This role supports MultiCare's Bed Readiness Program through system-wide referral coordination, placement, and active case management of patients in the INW and Yakima markets. The position requires an in-person Case Manager serving the Yakima or Inland Northwest geographic areas.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday

Position Summary

The Hospital Case Manager RN is responsible for high quality cross continuum care coordination. This individual works with physicians/APP, peers, community colleagues, and others to orchestrate care across the health care continuum, to identify opportunities to continually improve patient care and services, to improve population health, and to achieve collaborative practices that exemplify MultiCare Health System's commitment to patient centered care and community engagement.

Responsibilities

  • Ensure that the patient and family experiences medically appropriate transitions of care, and an integral and essential component of the care delivery process
  • Advocate for patients and families, including transition to lower level of care when inpatient care is no longer needed
  • Partner with and support physicians/APP in patient care activities and care transitions
  • Utilize critical thinking in all interactions
  • Be accountable for transitions of care and care across the continuum

Requirements

  • Bachelor's degree in Nursing, or obtained within five (5) years from the initial date of hire; RN with 15+ years of service or internal candidates hired before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an education agreement
  • Advanced degree in Nursing (MSN, PhD, DNP, ARNP) preferred
  • Current Registered Nurse license in Washington State or Multistate License endorsement (MLS)
  • Four (4) years recent hospital case management experience
  • Five (5) years of recent clinical hospital/ambulatory experience
  • Healthcare financial and reimbursement knowledge preferred
  • Leadership and emergency services experience a plus
  • Consideration may be given to internal candidates not meeting the minimum qualifications

A Better Way to Work in Health Care

  • Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
  • Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.
  • Modern clinic environment: Technology-enabled clinics designed for today's clinician and clinical staff.
  • Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $101,407.00 - $177,821.28 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

What MultiCare Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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About MultiCare

Sourced by ZipRecruiter

MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. Today, our comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 12 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to the health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on a continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tacoma, WA, US

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