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Virtual Call Center Jobs in California (NOW HIRING)

Beyond Expectations LLC

Be Seen First

Adaptive Skills Trainer

Palmdale, CA · On-site

$15 - $25/hr

This position requires travel to and from the consumers homes as well as virtual sessions. Some of ... Familiarity with HIPPA and North Los Angeles County Regional Center * Previous experience working ...

Beyond Expectations LLC

Be Seen First

Adaptive Skills Trainer

Palmdale, CA · On-site

$15 - $25/hr

This position requires travel to and from the consumers homes as well as virtual sessions. Some of ... Familiarity with HIPPA and North Los Angeles County Regional Center * Previous experience working ...

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All JobsCall Center JobsVirtual Call Center JobsVirtual Call Center Jobs in California

Virtual Call Center information

See California salary details

$5

$13

$20

How much do virtual call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual call center in California is $13.88, according to ZipRecruiter salary data. Most workers in this role earn between $9.47 and $16.15 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

How do I start my own virtual call center?

To start a virtual call center, you need to develop a business plan, acquire necessary technology such as call center software and reliable internet, and hire or train agents. Ensuring compliance with relevant regulations and establishing clear processes are also essential for effective operation.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

What are virtual call center jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
More about Virtual Call Center jobs
What are the most commonly searched types of Call Center jobs in California? The most popular types of Call Center jobs in California are:
What are popular job titles related to Virtual Call Center jobs in California? For Virtual Call Center jobs in California, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center jobs in California look for? The top searched job categories for Virtual Call Center jobs in California are:
What cities in California are hiring for Virtual Call Center jobs? Cities in California with the most Virtual Call Center job openings:
Virtual Call Center jobs near you
Infographic showing various Virtual Call Center job openings in California as of August 2026, with employment types broken down into 74% Full Time, 17% Part Time, and 9% Contract. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $28,866 per year, or $13.9 per hour.

Veterinary Professionals- RVTs, Vet Techs & VAs

Wags and Walks

Los Angeles, CA • On-site

Other

Posted 7 days ago

Job description

Wags for Good, a community impact initiative of Wags and Walks, is partnering with LA Animal Services to improve the adoptability of shelter dogs, with a focus on reducing surrenders and supporting community pets. We're looking for skilled veterinary professionals to join us for a meaningful, hands-on volunteer experience.

What You'll Be Doing

  • Performing and supporting with dental cleaning and extraction surgeries on adoptable dogs and cats at North Central LA Animal Shelter
  • Helping senior dogs and other shelter animals become healthier and more adoptable
  • Gaining hands-on surgical experience with unique access to city shelter operations

All surgeries are led by the shelter's lead DVM. All drugs used fall under the North Central Animal Shelter's license. Volunteers will complete an LA Animal Services waiver (not a Wags and Walks waiver).

Schedule

Shifts are approximately 5 hours and are available between Tuesdays-Thursdays.

Commitment to one shift per month for at least three consecutive months is required.

Requirements

Registered Veterinary Technicians (RVT)

  • Must be 18 years or older
  • Current RVT license in the state of California
  • Experience with anesthetic dental cleanings and extractions on dogs and cats
  • Full knowledge of anesthetic and surgical protocols
  • Ability to lead a team of veterinary professional volunteers in a surgical capacity under DVM supervision
  • Strong communication and teamwork skills
  • Ability to stand for up to 5 hours and perform physical tasks as needed

Vet Techs & Veterinary Assistants

  • Must be 18 years or older
  • Graduate of a veterinary program or institution
  • Minimum 1 year of professional veterinary experience in surgery (dogs and cats)
  • Confidence and competence with surgical recovery
  • Strong communication and teamwork skills
  • Ability to stand for up to 5 hours and perform physical tasks as needed

Before Your First Shift

  • An initial virtual call to chat and answer any questions you may have will be required
  • An second meeting in-person at our adoption center to connect and review surgical flow will be required
  • For RVTs, a short technical assessment will be conducted at the in person meeting to confirm readiness before participation

Want to Get Involved or Have Questions?

Reach out to us at community@wagsandwalks.org

Apply