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Virtual Banking Jobs in Santa Rosa, CA (NOW HIRING)

Exchange Bank

System Administrator

Santa Rosa, CA · On-site

$38.85 - $53.45/hr

Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...

Exchange Bank

System Administrator

Santa Rosa, CA · On-site

$38.85 - $53.45/hr

Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...

Exchange Bank

System Administrator

Santa Rosa, CA · On-site

$38.85 - $53.45/hr

Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...

Exchange Bank

System Administrator

Santa Rosa, CA · On-site

$60 - $80/hr

Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...

H&R Block

Block Advisors Accounting Specialist

Novato, CA · On-site

$19.28 - $28.89/hr

Handle basic accounting tasks, including data entry, bank reconciliations, and payroll management ... virtual) fitness center programs, and the associate discount program; are automatically enrolled in ...

Otterbrook

Senior Director, Applied AI

Sonoma, CA · On-site

$220K/yr

You report to the VP of Applied AI, who built the firm's virtual investment committee himself and ... Venture, private markets, hedge fund, or investment banking context all count * Prior founding ...

Otterbrook

Senior Director, Applied AI

Santa Rosa, CA · On-site

$220K/yr

You report to the VP of Applied AI, who built the firm's virtual investment committee himself and ... Venture, private markets, hedge fund, or investment banking context all count * Prior founding ...

Tapestry, Inc.

Supervisor I

Petaluma, CA · On-site

Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations ... Drive omni-channel and virtual selling initiatives, including live-stream shopping. * Promote brand ...

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Virtual Banking information

See Santa Rosa, CA salary details

$12

$26

$37

How much do virtual banking jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual banking in Santa Rosa, CA is $26.68, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $29.95 per hour, depending on experience, location, and employer.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a virtual banking specialist?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.

How does a virtual banking professional typically collaborate with clients and internal teams?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

Can you work remotely for a virtual banking job?

Virtual banking jobs often offer remote work options, allowing employees to perform tasks such as customer service, account management, and financial advising from home. These roles typically require strong communication skills, familiarity with banking software, and sometimes specific certifications, with many companies providing the necessary tools for remote access.

Do virtual banking work from home?

Virtual banking jobs often allow employees to work from home, especially roles in customer service, account management, or technical support. These positions typically require a reliable internet connection, relevant skills, and sometimes specific certifications, with many companies offering remote work options as part of their employment structure.

How does virtual banking work?

Virtual banking involves managing financial transactions and accounts through online platforms or mobile apps without visiting a physical branch. Virtual banking professionals typically use digital tools, customer service skills, and security protocols to assist clients and process transactions remotely.

What are the most commonly searched types of Banking jobs in Santa Rosa, CA?

The most popular types of Banking jobs in Santa Rosa, CA are:

What are popular job titles related to Virtual Banking jobs in Santa Rosa, CA?

For Virtual Banking jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Virtual Banking jobs in Santa Rosa, CA look for?

The top searched job categories for Virtual Banking jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Virtual Banking jobs?

Cities near Santa Rosa, CA with the most Virtual Banking job openings:

Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $55,485 per year, or $26.7 per hour.

System Administrator

Exchange Bank

Santa Rosa, CA • On-site

$38.85 - $53.45/hr

Full-time

Re-posted 20 days ago

Job description

The System Administrator ensures the Bank's servers and network are properly maintained and secure. Manages and maintains a large install base of computers running versions of operating systems. Responsible for implementing new technologies and fielding technical escalations from internal staff.
Essential Functions:
  • Network and Server Support:
    • Support the Bank's user community by maintaining and installing applications at the network/server level.
    • Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep work.
    • Supporting and maintaining a wide range of other technologies.
    • Maintain current file and directory structure and security.
    • Perform proactive maintenance as required to keep the network running.
    • Monitor and test backups, replication, and procedures.
    • Provide Level 3 escalation for employee issues.
    • Troubleshoot and resolve server problems.
    • Maintain Microsoft updates, and patches on servers, and other infrastructure security.
    • Perform regular updates/maintenance on appliances, servers, server-based software.
    • Provide escalation/emergency support in the on-call rotation schedule.
    • Assist with SAN support and necessary maintenance.
    • Ensure periodic recovery testing of disaster recovery plans.
    • Perform upgrades for bank applications.
    • Under direction, carry out network changes, server changes, maintenance plans, and break-fix solutions.
    • Accomplishes tasks through concern for all areas involved; shows concern for all aspects of the job; accurately checks for processes and tasks and follows up in a timely manner with appropriate persons.
    • Takes responsibility for own learning and development by acquiring and refining of technical and professional skills needed in job related areas; proactively seeks performance feedback and identifies approaches to improve own performance.
    • Provide individual discretion and use best judgement when making technical changes.
    • Provides internal and external customers with the products and services that match their needs in a timely, efficient manner; follows up on customer complaints, questions, and requests.
    • Understands that the work environment is constantly changing and adjusts own approach and behavior accordingly; adapts to new ideas and initiatives across a wide variety of issues and situations; recognizes and responds quickly to shifting opportunities.
    • Contributes more than is required or expected in the job that will enhance service, avoid problems, or develop opportunities; plans ahead for upcoming problems and opportunities and takes appropriate action; demonstrates a sincere positive attitude toward getting things done.
    • Develops actionable recommendations based on an understanding of trade-offs; commits to action after identifying alternative methods that are based on logical assumptions and information; takes into consideration resources, constraints, organizational values, and changing environments.
    • Uses automated systems or tools to simplify, improve, and increase efficiency of work processes; embraces and adapts to changes in technology.
    • Expresses ideas effectively in individual and group situations adjusting style and methods to meet the specific needs of the audience; attentively listens to others to gather data and paraphrase meaning to verify understanding.
  • Network and Server Project Implementation
    • Attends project meetings, participate and communicate status, roadblocks, or delays with project tasks.
    • Carry out detailed tasks defined by project plans.
    • Provide regular updates on status of project tasks.

Minimum Qualifications:
  • Bachelor's degree in Information Technology or similar field and 5 years of experience in information technology, or an equivalent combination of education and experience.
  • Experience with Powershell.
  • Expertise in troubleshooting computer hardware and software issues.
  • Knowledge of VOIP phone system networks, VPN access, connections and services.
  • Expertise with Windows Server, Active Directory, Exchange Online.
  • Expertise in the following: Microsoft O365, VDI/Xen, VMware, Network Infrastructure (Routers and switches).
  • Expertise in all System Utility applications.
  • Expertise in maintaining backup solutions.
  • Valid Driver's License
  • Microsoft Certified: Azure Administrator Associate, Comp TIA Network+ certification, Windows Server Hybrid Administrator Associates, VMware Certifications (VCTA/VCP), Citrix Certifications (CCA) and/or Cisco Certified Network Associate (CCNA) preferred.

Compensation:
The hiring range for this position is $38.85-$53.45 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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