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Virtual Banking Jobs in Utah (NOW HIRING)

Trainer II

Salt Lake City, UT · On-site

$61K - $74K/yr

Facilitate live, instructor led training sessions (virtual and/or in-person). * Lead discussions ... Experience in Customer Support, fintech, banking, or a fast paced operations environment.

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Current Employees of Happen Bank: Please apply via your internal Workday Account Happen Bank ... High school diploma or GED equivalent required Virtual (Work from Home) Considerations: LendingClub ...

What we can offer you; * 25 Days holiday + Bank holidays * Company Breakdown van supplied * Access ... hour access to a virtual GP, 365 days a year, for you and family members in your household

Showing results 21-40

Virtual Banking information

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a virtual banking specialist?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.

How does a virtual banking professional typically collaborate with clients and internal teams?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

Can you work remotely for a virtual banking job?

Virtual banking jobs often offer remote work options, allowing employees to perform tasks such as customer service, account management, and financial advising from home. These roles typically require strong communication skills, familiarity with banking software, and sometimes specific certifications, with many companies providing the necessary tools for remote access.

Do virtual banking work from home?

Virtual banking jobs often allow employees to work from home, especially roles in customer service, account management, or technical support. These positions typically require a reliable internet connection, relevant skills, and sometimes specific certifications, with many companies offering remote work options as part of their employment structure.

How does virtual banking work?

Virtual banking involves managing financial transactions and accounts through online platforms or mobile apps without visiting a physical branch. Virtual banking professionals typically use digital tools, customer service skills, and security protocols to assist clients and process transactions remotely.

What are the most commonly searched types of Banking jobs in Utah?

The most popular types of Banking jobs in Utah are:

What are popular job titles related to Virtual Banking jobs in Utah?

For Virtual Banking jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Virtual Banking jobs in Utah look for?

The top searched job categories for Virtual Banking jobs in Utah are:

What cities in Utah are hiring for Virtual Banking jobs?

Cities in Utah with the most Virtual Banking job openings:

Infographic showing various Virtual Banking job openings in Utah as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution.

Trainer II

Bluevine - US

Salt Lake City, UT • On-site

$61K - $74K/yr

Full-time

Re-posted 26 days ago


Job description

About the Role:

We are looking for a Trainer II to design and deliver high impact training programs for our Customer Support and Risk teams.  This role is responsible for translating business priorities, product updates, and process changes into engaging, practical learning experiences that prepare agents to succeed.

This is a hands-on role focused on both building training programs and leading them in the classroom.  The ideal candidate is confident facilitating sessions, creating content, skilled at simplifying complex topics, and passionate about helping others grow.

What You'll Do:

Design and Build Training Programs:

  • Develop structured training programs for new hires, upskilling existing employees, and product/process changes.
  • Translate complex information into clear, practical, and easy to understand content.
  • Create facilitator guides, presentations, and interactive learning activities.
  • Ensure training is relevant to real customer interactions and day to day workflows.

Deliver Engaging Training Experiences:

  • Facilitate live, instructor led training sessions (virtual and/or in-person).
  • Lead discussions, activities, and roleplays that drive participation and learning.
  • Adapt delivery style based on audience needs and engagement levels.
  • Create an environment where learners feel confident, supported and motivated.

Maintain and Improve Training Content:

  • Update materials as products, tools, and processes evolve.
  • Refine training based on feedback and observed learning gaps.
  • Ensure consistency in messaging and quality across programs.

Support Learner Success:

  • Answer questions and provide guidance during and after training sessions.
  • Reinforce key skills and concepts to support on the job application.
  • Help bridge the gap between training and real world performance.

What We're Looking For:

  • 2+ years of facilitation, both virtual and in-person, and content creation and or a combination of operations and training experience.
  • Experience in training, facilitation, enablement or learning & development.
  • Strong presentation and facilitation skills with the ability to engage a group.
  • Ability to break down complex topics into simple, actionable concepts.
  • Experience creating training materials (slides, guides, activities, etc).
  • Strong organizational skills and ability to manage multiple programs.
  • Comfortable working cross-functionality and gathering input from different teams.
  • A practical, learner focused mindset (always thinking about how content is applied).

What Sets You Apart:

  • Experience in Customer Support, fintech, banking, or a fast paced operations environment.
  • Confidence leading interactive sessions, including roleplays and discussions.
  • Ability to balance structure with adaptability in a live training environment.
  • Passion for developing others and creating meaningful learning experiences.

New Hire Base Salary Range: $61,900 - $74,100