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Virtual Banking Jobs in Utah (NOW HIRING)

FINWISE BANK

Accountant II/Staff Accountant

Murray, UT · On-site

$51K - $68K/yr

Perform bank reconciliations - reconciliation of the bank statement against the GL and ... Communicate with others in person, on the phone, virtual meeting, and email. * Maintain ...

Medallion Bank

Executive Assistant

Salt Lake City, UT · On-site

At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing ... High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with virtual ...

Medallion Bank

Executive Assistant

Salt Lake City, UT · On-site

At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing ... High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with virtual ...

Medallion Bank

Executive Assistant

Salt Lake City, UT · Hybrid

At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing ... High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with virtual ...

Medallion Bank

Executive Assistant

Salt Lake City, UT · On-site

At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing ... High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with virtual ...

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Virtual Banking information

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

How does a virtual banking professional typically collaborate with clients and internal teams?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a virtual banking specialist?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.

How does virtual banking work?

Virtual banking involves managing financial transactions and accounts through online platforms or mobile apps without visiting physical branches. Bank employees or specialists may assist customers remotely via chat, phone, or video calls, and skills in digital tools and cybersecurity are often important for this role.

Can I work remotely for a virtual banking job?

Virtual banking jobs often offer remote work options, allowing employees to perform tasks such as customer service, account management, and financial analysis from home. Employers typically require familiarity with online banking platforms, strong communication skills, and sometimes specific certifications, with remote work arrangements varying by company policies and role requirements.
What are the most commonly searched types of Banking jobs in Utah? The most popular types of Banking jobs in Utah are:
What are popular job titles related to Virtual Banking jobs in Utah? For Virtual Banking jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Virtual Banking jobs in Utah look for? The top searched job categories for Virtual Banking jobs in Utah are:
What cities in Utah are hiring for Virtual Banking jobs? Cities in Utah with the most Virtual Banking job openings:
Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in Utah as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution.

Virtual FSR Preferred Bilingual

Cyprus Credit Union

Magna, UT • On-site, Remote

$17.91/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Cyprus Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are hiring a Virtual Teller. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!
The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.
As a Virtual Teller you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. Pay increase for English/Spanish speaking. We also offer both our part-time and full-time member services employees the following comprehensive benefits:
  • Health, dental, life, and vison insurance plans
  • 401k and retirement savings plan
  • 12 paid holidays
  • Paid day off for your birthday
  • PTO that will start accumulating on day one
  • Earn additional PTO when you volunteer in the community
  • Competitive tuition reimbursement

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for since 2020!
Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!
A DAY IN THE LIFE AS A VIRTUAL CREDIT UNION TELLER
For our members you will be the first point of contact. Your positive attitude as you greet members will go a long way with our loyal customers. As an ambitious learner and team member, you will eagerly take on all service opportunities. You will be responsible for performing a broad variety of member services via a Virtual Teller/Video Chat environment; such as:
  • Checking account balances
  • Transferring funds
  • Calculating interest
  • Assist members with bookkeeping and checking account issues and concerns
  • Answer member questions regarding Credit Union services provided
  • Perform a variety of account maintenance
  • Cross-sells credit union services
  • Assists or refers members to the appropriate employees or departments with any and all questions or problems that arise
  • Support member video teller transactions with accuracy and efficiency while adhering to all established teller procedures.

JOB QUALIFICATIONS
  • Ability to maintain a calm demeanor within challenging situations
  • Exceptional communication, grammar, and mathematics skills
  • Keen attention to detail
  • Ability to work independently and with a team
  • Take pride in professionalism
  • Maintain confidentiality
  • Outgoing and welcoming personality
  • Preferred Spanish / English speaking skills

Education/Certification:
High school graduate or equivalent.
BANKING WORK SCHEDULE FOR A VIRTUAL TELLER
This full-time Virtual Teller position in member services offers a set scheduled shift of: Monday-Friday from 9:00 AM - 6:00 PM with an occasional 10:00 AM - 7:00 PM some Saturdays are required from 8:45 AM to 2:15 PM. You would always have your Saturday evenings and all day Sunday free!

What Cyprus Credit Union employees say

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