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Virtual Bank Jobs in Texas (NOW HIRING)

First National Bank Texas

Virtual Banker

Brownsville, TX · On-site +1

$16.50 - $20.25/hr

Cross-sell bank services and products * Responsible for researching and preparing the proper response to customer complaints and inquiries by interacting with team members, employees and managers in ...

First National Bank Texas

Virtual Banker

Brownsville, TX

$16.50 - $20.25/hr

Ensure accuracy and provide correct information to customers to resolve issues and exceed customer expectations at first point of contact Cross-sell bank services and products Responsible for ...

Wellby

Virtual Banker

Webster, TX · On-site

$17 - $20.50/hr

Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures. * Performs other related duties as assigned. Knowledge, Skills, and Abilities (KSA) * Knowledge of Wellby ...

Wellby

Virtual Banker

Webster, TX · On-site +1

$17 - $20.50/hr

Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures. * Performs other related duties as assigned. Knowledge, Skills, and Abilities (KSA) * Knowledge of Wellby ...

Thrivent

Virtual Financial Advisor - Houston

Houston, TX · On-site +1

$23.80 - $26.45/hr

... banking and generosity, empowering lives of service and faith. As a Virtual Financial Advisor, you ... ll play a vital role in delivering meaningful financial guidance that helps clients achieve greater ...

TIAA

Virtual Financial Consultant

Dallas, TX

$70K - $103K/yr

Virtual Financial Consultant The Virtual Financial Consultant provides virtual counseling for all ... bank products, life insurance and others) and provides authoritative information upon which ...

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How much do virtual bank jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual bank in Texas is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What are the typical daily responsibilities for employees working at a virtual bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What is a virtual bank?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

What are the most commonly searched types of Bank jobs in Texas? The most popular types of Bank jobs in Texas are:
What are popular job titles related to Virtual Bank jobs in Texas? For Virtual Bank jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Virtual Bank jobs in Texas look for? The top searched job categories for Virtual Bank jobs in Texas are:
What cities in Texas are hiring for Virtual Bank jobs? Cities in Texas with the most Virtual Bank job openings:
Virtual Bank jobs near you
Infographic showing various Virtual Bank job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $47,280 per year, or $22.7 per hour.

Virtual Banker

First National Bank Texas

Brownsville, TX • On-site, Remote

$16.50 - $20.25/hr

Full-time

Posted 7 days ago

Job description

* Provide daily support by assisting customers via diverse contact channels to include: inbound/outbound calls, live chat, secure messages, and email with professionalism and urgency
* Must display ability to toggle between multiple applications while assisting customers in the various channels
* Handle customer service issues via direct interface with the customer in order to expedite solutions. Solicit higher level approval for all situations exceeding experience/training, department scope or assigned level of authority.
* Ensure accuracy and provide correct information to customers to resolve issues and exceed customer expectations at first point of contact
* Cross-sell bank services and products
* Responsible for researching and preparing the proper response to customer complaints and inquiries by interacting with team members, employees and managers in the branches/ lending and support departments as needed to complete assigned task
* Operate with an emphasis on building lasting relationships and creating positive experiences to drive results and engagement levels
* Responsible for resolving operational and/or technical issues in accordance with established operating policies and procedures
* Knowledgeable of all FCBI systems and procedures and must adhere to policies and procedures
* Establish and maintain solid working relationships with all levels, departments, and locations within FCBI
* Consistently meets critical deadlines and other performance targets or requirements
* Must be available to work all weekdays and holidays, within Bank operating hours
* Perform other tasks requested by supervisors as they relate to the bank and its functions
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
FNBT is an equal opportunity employer.
* At least 18 years of age
* High School Diploma or equivalent required
* 6-12 months of banking or call center experience (preferably in a customer service capacity)
* Proven professional writing ability
* Ability to type 30-45 wpm
* Working knowledge of Microsoft Office including Excel and Word
* Excellent oral, written, phone etiquette and interpersonal communication skills
* Superior customer service (internal and external) with a compassionate customer service mindset
* Flexible, open-minded and solution-oriented with the ability to adapt to a fast-paced and changing environment
* Demonstrate good judgment, analytical and problem solving skills when making decisions
* Detail oriented and ability to multi-task and manage multiple projects and difficult situations or individuals, all simultaneously while consistently meeting deadlines
* Regular and punctual attendance is a must
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
* Must be authorized to work in the United States

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