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Retail Banking Associate Jobs in Texas (NOW HIRING)

Woodforest National Bank

Teller Retail Banker

Fort Worth, TX · On-site

$17.25 - $21.50/hr

... banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively ... OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service ...

Woodforest National Bank

Teller Retail Banker

Bay City, TX · On-site

$15.75 - $19.75/hr

... banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively ... OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service ...

Woodforest National Bank

Teller Retail Banker

Marshall, TX · On-site

$14.50 - $18/hr

... banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively ... OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service ...

Woodforest National Bank

Teller Retail Banker

Tyler, TX · On-site

$17 - $21.25/hr

... banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively ... OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service ...

Woodforest National Bank

Teller Retail Banker

Henderson, TX · On-site

$16.75 - $21/hr

... banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively ... OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service ...

Woodforest National Bank

Teller Retail Banker

Montgomery, TX · On-site

$14.75 - $18.25/hr

... banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively ... OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service ...

Woodforest National Bank

Teller Retail Banker

Creedmoor, TX · On-site

$17.75 - $22/hr

... banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively ... OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service ...

Woodforest National Bank

Teller Retail Banker

Garland, TX · On-site

$15.50 - $19.50/hr

... banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively ... OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service ...

Woodforest National Bank

Teller Retail Banker

Austin, TX · On-site

$15.75 - $19.75/hr

... banking at Woodforest. Key responsibilities include: achieving individual sales by proactively ... OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service ...

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Retail Banking Associate information

What does a retail banking associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a retail banking associate?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What are some common challenges retail banking associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

How hard is it to get into a retail banking associate?

Getting a retail banking associate position typically requires a high school diploma or equivalent, with some employers preferring candidates with customer service experience or relevant certifications. The role often involves basic financial knowledge, communication skills, and the ability to work in a team, with competition varying by location and employer requirements.

Which retail banking associate pays the most?

The highest-paid retail banking associates typically work in senior or specialized roles, such as branch managers or financial advisors, and can earn higher salaries due to experience, certifications, and performance. Salaries vary by location and institution but generally range from $40,000 to over $70,000 annually for experienced professionals. Advanced skills in sales, customer service, and financial products can also lead to higher compensation.

What are the most commonly searched types of Retail Banking jobs in Texas?

The most popular types of Retail Banking jobs in Texas are:

What are popular job titles related to Retail Banking Associate jobs in Texas?

For Retail Banking Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Retail Banking Associate jobs in Texas look for?

The top searched job categories for Retail Banking Associate jobs in Texas are:

What cities in Texas are hiring for Retail Banking Associate jobs?

Cities in Texas with the most Retail Banking Associate job openings:

Retail Banking Associate jobs near you
Infographic showing various Retail Banking Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Personal Banker Associate - Katy

MidFirst Bank

Katy, TX • On-site

Full-time

Re-posted 27 days ago

MidFirst Bank rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description

Description
The Personal Banker Associate has responsibilities as both a Teller and a Personal Banker. The Personal Banker Associate must efficiently process a variety of customer transactions, generate business and deepen relationships by promoting products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting banking center staff as needed.
Duties will include, but are not limited to, the following:
  • Greet customers and facilitate a welcoming and customer-focused environment
  • Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed
  • Build and maintain relationships with customers to help identify financial products and services that meet their needs
  • Promote financial products and services
  • Open deposit accounts and take loan applications, process consumer loan/credit line requests for customers
  • Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
  • Generate new business and expand relationships with current customers through networking and Centers of Influence
  • Respond to customer inquiries and concerns and create positive solutions
  • Support other employees as needed

Required Skills:
  • Minimum of one year successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals
  • Minimum 6 months of cash handling, processing of transactional payments, and/or point of sale experience in a retail sales or service environment and/or previous banking experience
  • Ability to generate referrals including making on-site visits with local businesses
  • Ability to work effectively as a team member and with customers.
  • Strong work ethic and high integrity
  • Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
  • Friendly, outgoing, assertive, confident, and enthusiastic personality
  • Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense

Preferred Skills:
  • Successful sales record in a retail banking environment; with knowledge of bank services and products.
  • Bilingual (fluent verbal and written Spanish) skills

Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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