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Virtual Bank Jobs in Austin, TX (NOW HIRING)

Material Bank

Field Team Associate

Austin, TX

Material Bank is the world's largest material marketplace for the architecture and design industry ... Lead virtual platform demos, member onboarding, and brand rep trainings that ensure brand partners ...

Fifth Third Bank

SR CRA MLO- Austin

Austin, TX · On-site

Make banking a Fifth Third better ® We connect great people to great opportunities. Are you ready ... LOCATION -- Virtual, Texas 00000 Attention search firms and staffing agencies: do not submit ...

Zirtual

Remote Virtual Executive Assistant

Austin, TX · On-site

$1.5K - $3.8K/mo

Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to ... Zirtual will never ask for payment or demand personal financial details (such as banking ...

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Virtual Bank information

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How much do virtual bank jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for virtual bank in Austin, TX is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.16 per hour, depending on experience, location, and employer.

What is a virtual bank?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

What are the typical daily responsibilities for employees working at a virtual bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What does a virtual bank do?

A virtual bank is a financial institution that operates entirely online without physical branches. It provides banking services such as account management, deposits, withdrawals, loans, and payments through digital platforms, often using secure apps and websites. Virtual bank employees may handle customer support, fraud prevention, and digital transactions, requiring skills in financial technology and cybersecurity.

What are the most commonly searched types of Bank jobs in Austin, TX?

The most popular types of Bank jobs in Austin, TX are:

What are popular job titles related to Virtual Bank jobs in Austin, TX?

For Virtual Bank jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Bank jobs in Austin, TX look for?

The top searched job categories for Virtual Bank jobs in Austin, TX are:

What cities near Austin, TX are hiring for Virtual Bank jobs?

Cities near Austin, TX with the most Virtual Bank job openings:

Virtual Bank jobs near you
Infographic showing various Virtual Bank job openings in Austin, TX as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $50,303 per year, or $24.2 per hour.

Relationship Banker - Georgetown

Extraco Banks

Georgetown, TX • On-site

$17.25 - $22.50/hr

Full-time

Posted 15 days ago

Job description

Job Description: Relationship Banker
Location: Georgetown
Description:
As a Relationship Banker, you will hold a key position within our bank, responsible for establishing and nurturing customer relationships, opening and managing accounts, and driving business growth through referrals to various sales departments. This role is pivotal in delivering exceptional customer service and expanding the bank's client base.In this role, you will be the face of the bank, responsible for fostering strong customer relationships, meeting their financial needs, and driving business growth through referrals. Your ability to understand and respond to customer requirements will contribute to the bank's success and reputation within the community.
Responsibilities that we would like for you to be excited about:
  1. Develop and maintain strong, trusting relationships with customers.
  2. Safely and accurately handle cash, coins, and negotiable instruments, following established cash-handling procedures, while simultaneously accurately processing a wide range of banking or teller transactions including deposits and withdrawals, adhering to established procedures and regulatory guidelines.
  3. Open and service various types of checking and savings accounts, utilizing tools and resources to document all services completed on our customers' accounts.
  4. Hold conversations with customers to understand their current and future financial needs to identify opportunities to make product recommendations.
  5. Provide exceptional service through our SWARM Banking approach, which involves greeting customers by name and greeting them as they walk into our lobbies.
  6. Help build the business by contributing toward monthly sales and service metrics.
  7. Refer customers to specialized departments such as mortgage, wealth management and insurance.
  8. Onboard our new customers through our follow-up routines to ensure the customer's successful use of our products.
  9. Utilize technology to educate customers on our full range of digital banking including but not limited to virtual tellers, our mobile app and safe online banking habits. Be a point of contact for customers facing technical issues/difficulties with our digital banking tools.
  10. Other Duties as assigned

What we would expect you to bring to the team:
  • Banking knowledge: Familiarity with banking operations, procedures and financial products. Understands banking regulations and compliance requirements.
  • Adaptability: Adapt in fast paced environment with constant interruptions.
  • Detail Oriented: Focus and pay close attention to details.
  • Emotional Intelligence: Show empathy and appreciation for others.
  • Excellent Communication: Listen first and demonstrate strong verbal and written skills.
  • Exceptional Customer Service: Address inquiries, resolve issues and assist customers by going the extra mile.
  • Initiative: Be motivated to succeed in this role and attain goals due to own enthusiasm and interest.
  • Interpersonal Skills: Demonstrate teamwork and motivate others around you.
  • Stress Management: Focus on what you can control and seek out help when needed.
  • Positive Attitude: Keep a positive attitude and communicate openly with your manager.

Experience and Basic Qualifications:
  • High School diploma required
  • 4 year degree strongly preferred
  • 3 years of cash handling experience strongly preferred
  • 2 years retail banking experience strongly preferred
  • 3-5 years of customer service or sales experience required

Qualifications that would be a plus:
  • Experience in opening accounts for Small Business customers

Work Hours: Hours will vary depending on location assigned. Consistent weekend availability on Saturdays during the hours of 8:30am - 1:00pm.
Extraco's Investment in You:
  • Consumer Banking Training Academy that will provide you with the tools and knowledge to be successful.
  • Complete career path opportunities for your growth.
  • Ability to take your progress in your own hands with sophisticated software to document your personal development.
  • Partnerships throughout our branch network that can assist in your success.
  • Regular 1on1 meetings and coaching sessions with your leadership team.
  • Active approach to identify ways to improve the employee experience alongside the customer experience.
  • Annual Retail Awards and Recognition Event to celebrate employee successes.

Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.

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