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Vip Services Manager Jobs (NOW HIRING)

Pier Sixty Six

VIP Guest Recognition Specialist

Fort Lauderdale, FL · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...

Palms Casino Resort

Agent VIP Lounge - On Call

Las Vegas, NV · On-site

$15.25 - $19/hr

The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most valued guests. Working closely with Management of the VIP Lounge and in collaboration with all ...

Pier Sixty Six

VIP Guest Recognition Specialist

Fort Lauderdale, FL · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...

Pier Sixty Six

VIP Guest Recognition Specialist

Fort Lauderdale, FL · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...

KANE BROWN'S

VIP HOST & EVENT COORDINATOR

Nashville, TN · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

KEY RESPONSIBILITIES Vip Hosting & Guest Experience Own the VIP table experience from pre-sale ... to management and sales leadershipAssist with maintaining event supplies, signage, service tools ...

OKX

Execute on team-defined VIP service standards and escalation protocols. What We Look For In You * 4+ years of experience in client services, private banking, wealth management, or financial sales ...

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Vip Services Manager information

See salary details

$27.5K

$69.2K

$115.5K

How much do vip services manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for vip services manager in the United States is $69,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $78,000.00 per year, depending on experience, location, and employer.

How does a VIP Services manager typically collaborate with other departments to enhance the guest experience?

A VIP Services Manager works closely with departments such as front office, concierge, housekeeping, and security to coordinate seamless, personalized experiences for high-value guests. This role often involves regular meetings and constant communication to ensure all team members are aligned on special requests, preferences, and itineraries. By fostering strong interdepartmental relationships, the VIP Services Manager can quickly address challenges and exceed guest expectations, which is crucial in luxury hospitality environments.

What is a VIP Services manager?

VIP Services Managers are professionals responsible for ensuring that high-value clients receive exceptional service and personalized experiences. They typically work in industries such as hospitality, casinos, entertainment, or luxury retail, managing special requests, coordinating exclusive events, and resolving issues promptly. Their main goal is to build strong relationships with VIP customers, enhance client satisfaction, and encourage loyalty. This role often involves overseeing a team and collaborating with other departments to deliver seamless, high-quality service tailored to the client's preferences.

What is the difference between Vip Services Manager vs Concierge Manager?

AspectVip Services ManagerConcierge Manager
CredentialsExperience in luxury client services, hospitality certifications often preferredCustomer service experience, hospitality or tourism background common
Work EnvironmentLuxury hotels, private clubs, high-end travel agenciesHotels, resorts, luxury apartments, corporate concierge services
Employer & IndustryLuxury hospitality, private clubs, travel industryHotels, resorts, corporate sectors
Search & Comparison IntentUnderstanding high-end client service roles, luxury hospitality managementCustomer service, personalized guest experience roles

The Vip Services Manager focuses on overseeing premium client experiences, managing VIP clients, and coordinating exclusive services in luxury settings. The Concierge Manager primarily handles guest requests, reservations, and personalized services to enhance guest satisfaction. While both roles require excellent customer service skills and industry experience, the Vip Services Manager typically manages a team and develops VIP programs, whereas the Concierge Manager directly interacts with guests to fulfill their needs.

What are the key skills and qualifications needed to thrive as a VIP Services manager, and why are they important?

To thrive as a VIP Services Manager, you need strong customer service expertise, hospitality industry experience, and a relevant degree or equivalent work history. Familiarity with property management systems (PMS), CRM software, and reservation platforms is typically required. Outstanding interpersonal skills, discretion, and problem-solving abilities set top candidates apart in delivering exceptional guest experiences. These skills ensure VIP guests receive personalized, seamless service, which is crucial for loyalty and maintaining the organization's reputation.

What cities are hiring for Vip Services Manager jobs?

Cities with the most Vip Services Manager job openings:

What are the most commonly searched types of Vip Services jobs?

The most popular types of Vip Services jobs are:

Who are the top companies hiring for Vip Services Manager jobs?

The top employers for Vip Services Manager jobs are:

What states have the most Vip Services Manager jobs?

States with the most job openings for Vip Services Manager jobs include:

What job categories do people searching Vip Services Manager jobs look for?

The top searched job categories for Vip Services Manager jobs are:

Vip Services Manager jobs near you
Infographic showing various Vip Services Manager job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $69,153 per year, or $33.2 per hour.

VIP Guest Recognition Specialist

Pier Sixty Six

Fort Lauderdale, FL • On-site

$13 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Overview
South Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.
We currently have an opportunity for a well-rounded and seasoned VIP Guest Recognition Specialist to join our Pier Sixty-Six Resort team!
Responsibilities
  • Serve as the primary point of contact for VIP guests, ensuring their arrival, stay, and departure exceed their expectations. Provide personalized, attentive service and handle all special requests with discretion.
  • Based on detailed guest profiles and preferences, anticipate and fulfill VIP guest preferences and special requests, including room setup, dining arrangements, and exclusive amenities.
  • Collaborate with various hotel departments (concierge, housekeeping, food and beverage, etc.) to coordinate and ensure seamless execution of VIP services and requests.
  • Create and deliver unique and memorable experiences tailored to each VIP guest. This may include personalized welcome amenities, bespoke itineraries, and special surprises.
  • Actively solicit and listen to guest feedback, addressing any issues or concerns promptly and professionally to achieve complete guest satisfaction.
  • Maintain accurate guest profiles, including detailed records of preferences and special requests to enhance personalized service.
  • Stay informed about industry trends and emerging technologies to continually improve and innovate guest experiences.
  • Handle room reservations by always managing available accommodation and rates.
  • Handle multiple telephone calls simultaneously with professionalism and efficiency.
  • Conduct final inspections of VIP rooms to ensure they meet high standards before guest arrival.
  • Greet guests with genuine warmth and professionalism upon their arrival in the lobby. Provide a gracious and friendly introduction to the hotel's amenities and services.
  • Assist guests with inquiries about hotel services, facilities, local attractions, and directions.
  • Provide personalized recommendations and information to enhance their stay
  • Assist with other tasks as required and where necessary to ensure optimum service to guests

Qualifications
  • High school or equivalent education required. Bachelor's Degree
  • Previous experience in a guest-facing role within a luxury hotel or high-end hospitality environment is strongly preferred.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships and handle sensitive situations with discretion and professionalism.
  • Strong verbal and written communication skills, with proficiency in multiple languages is a plus
  • Outstanding problem-solving and conflict-resolution abilities, maintaining composure in challenging situations.
  • Impeccable grooming and professional appearance, adhering to the hotel's dress code and high standards.
  • Excellent customer service skills are required.
  • Strong organizational skills and meticulous attention to detail to ensure every aspect of the VIP guest experience is flawlessly executed.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required by VIP guest schedules and hotel operations.
  • Strong proficiency in using hotel management software and computer systems.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • An employee assistance program
  • Paid time off/sick time
  • Participation in a 401(k) plan with a company match
  • Complimentary team member meals
  • Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort

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