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60 Hakkasan Group Vip Services Manager Jobs Hiring Near You

Jamul Casino

VIP Services Supervisor

Jamul, CA · On-site

You will be reporting to VIP Services Manager. As the VIP Services Supervisor you will demonstrate and exemplify Jamul Casino Resort's mission and values by embodying the acronym F.I.R.S.T. (Fun ...

San Manuel

VIP Services Representative

Patton, CA · On-site

VIP Services Representative Under the direction of the Manager and Supervisor, VIP Services, the VIP Services Representative assists management with the administrative duties and coordination of all ...

San Manuel Casino

Lead VIP Concierge

Highland, CA · On-site

$15.50 - $19.75/hr

Under the direction of VIP Services Leadership, the Lead VIP Services Concierge is responsible for ... M systems. * Must be able to provide a genuine and sincere service experience in a friendly and ...

Mohegan

CA$57K - CA$64K/yr

The VIP Supervisor is responsible for supporting the VIP Manager in overseeing daily VIP operations and ensuring an exceptional level of service for high-value guests. The position provides ...

VIP Medical Group

Medical Assistant

Clifton, NJ · On-site

$23 - $25/hr

About VIP Medical Group VIP Medical Group is a premier medical organization of two distinct brands ... Input patient data into the practice management system. * Fulfill clerical responsibilities, such ...

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VIP Services | VIP Services Supervisor

Fontainebleau

Miami Beach, FL • On-site

Full-time

Re-posted 16 days ago

Job description

Overview
"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."
- Morris Lapidus
A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.
Responsibilities
We are looking for a VIP Services Supervisor to join our team! The VIP Services Supervisor will supervise the day-to-day activities of the VIP services Teams to ensure quality standards, services, and guest satisfaction.
Examples of Duties, includes but is not limited to the following:
  1. Oversee and monitor staff to ensure positive and engaging customer relations.
  2. Make reservations for room accommodations, restaurants, etc., as requested by guest or personal assistant.
  3. Create and maintain guest personal profiles.
  4. Resolve guest concerns and implement resolutions.
  5. Schedule labor force and assign work for efficient use of equipment and personnel.
  6. Supervise VIP Services staff to ensure compliance of Company and departmental rules, policies, and procedures.
  7. Ensure an effective staff by interviewing candidates, recommending candidates for hire, preparing and conducting performance evaluations, verbal counseling, and other disciplinary actions.
  8. Perform concierge duties and other related duties as necessary or assigned.
  9. Standing or walking for long periods of time. Professional shoes in alignment with the front office/concierge grooming standards

Qualifications
  • Well organized and demonstrated strong problem solving skills.
  • Ability to communicate effectively and establish and maintain effective working relationships with staff.
  • Previous concierge and VIP services experience preferred. One year supervisory experience preferred.
  • Bilingual highly desirable.
  • High school education or equivalent. College degree preferred.

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