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Vip Operation Manager Jobs (NOW HIRING)

Position Overview The (VIP Account Manager) will be responsible for working in social gaming ... Ensure that our clients receive the highest level of sales and operational customer service by ...

Position Overview The (VIP Account Manager) will be responsible for working in social gaming ... Ensure that our clients receive the highest level of sales and operational customer service by ...

Account Manager - VIP

Los Angeles, CA · On-site

$100 - $125/hr

VIP Employment Type: Full Time Location: PURPLE LA Description Purple has a unique opportunity for ... Manage and motivate other members of the team to ensure day to day operations run smoothly and PR ...

Own VIP customer feedback operations, including surveys, Host feedback and standing up the Host NPS ... Strong operator who can manage a wide surface area without dropping threads. You track everything ...

Own and manage a portfolio of high-net-worth and top-revenue VIP clients. * Serve as the primary ... Collaboration with Sales, Product & Operations * Work closely with institutional sales, OTC ...

Own and manage a portfolio of high-net-worth and top-revenue VIP clients. * Serve as the primary ... Collaboration with Sales, Product & Operations * Work closely with institutional sales, OTC ...

Collaboration with Sales, Product & Operations * Work closely with institutional sales, OTC ... manage dedicated Telegram groups and direct channels to facilitate real-time engagement between VIP ...

As a senior lead for the VIP, Influencer services team, this individual must have a proven track ... Manage and motivate other members of the team to ensure day to day operations run smoothly and PR ...

Operations Manager Job Summary The VIP Server/Entertainer is a key member of our nightlife team, responsible for enhancing the VIP guest experience through premium bottle service, entertainment, and ...

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Vip Operation Manager information

See salary details

$31K

$63.5K

$118.5K

How much do vip operation manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for vip operation manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Vip Operation Manager jobs?

For Vip Operation Manager jobs, the most frequently searched job titles are:

Vice President of VIP

Philadelphia, PA • Remote

Penn Interactive
Gambling Activities • 51 - 200 employees

Full-time

Posted 7 days ago


Job description

About the Role

The Vice President of VIP Interactive will be responsible for leading PENN Interactive's VIP and Player Development business, with a focus on driving VIP growth, strengthening high-value player relationships, and delivering revenue performance across the interactive business.

This role will oversee VIP strategy, customer relationship management, VIP team development/performance, compliance, and revenue growth across all regions Penn Interactive operates, include the US and Canada. The ideal candidate will have prior online gaming experience, deep knowledge of high-end VIP customers, and the ability to build meaningful relationships with the most valuable players in the business.

This leader will be accountable for building a strong leadership bench, driving host effectiveness, increasing player retention, and supporting sustainable VIP revenue growth. 

 
About the Work
  • Lead PENN Interactive's VIP and Player Development organization across the US and Canada
  • Develop and execute the strategic vision for VIP growth, customer retention, and revenue performance
  • Drive VIP customer lifecycle strategies to maximize player value and profitability
  • Lead, coach, and develop a team of Regional Directors, Managers, Executive Hosts, VIP Hosts, and Associate Hosts by creating a culture of accountability and high performance
  • Build a strong leadership bench through succession planning, talent development, mentorship, and performance management
  • Establish and monitor key performance indicators (KPIs) to drive consistent execution and business results across all markets
  • Develop and maintain relationships with PENN Interactive's highest-value customers, serving as a strategic ambassador for the VIP business
  • Leverage deep knowledge of high-value player behavior, industry trends, and competitive offerings to identify growth opportunities and inform business strategy
  • Analyze business performance and customer trends to optimize VIP performance, customer retention, and revenue growth
  • Collaborate with Product, CRM, Analytics, Finance, Compliance, and Operations teams to support VIP business objectives
  • Ensure compliance with all regulatory, responsible gaming, and company policies across multiple jurisdictions
  • Own the overall performance of the VIP organization, with success measured by team results, revenue growth, customer retention, leadership development, and achievement of strategic business objectives

About You

  • 10+ years of progressive leadership experience in player development, casino marketing, VIP operations, online gaming, or related gaming industries.
  • Minimum 5+ years of VIP leadership experience within online casino, iGaming, sportsbook, or interactive gaming environments.
  • Demonstrated success leading multi-market teams and developing high-performing leaders.
  • Proven track record of driving VIP revenue growth, customer retention, and profitability through effective team leadership.
  • Deep understanding of VIP player development, customer acquisition, retention strategies, CRM, and host operations.
  • Extensive experience managing relationships with high-value VIP customers.
  • Established network of high-value players and industry relationships within the online gaming industry.
  • Strong knowledge of VIP customer behavior, competitive industry offerings, and market trends.
  • Exceptional leadership, coaching, communication, and strategic planning skills.
  • Ability to analyze performance data and translate insights into actionable growth strategies.

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